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Thread: CB account hacked into :(

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    Default CB account hacked into :(

    Hey everyone

    I'm new here, but was wondering if anyone had the same issue as me and if I got resolved. Yesterday I logged into CB and noticed I had NO tokens. Now I'm fairly new to camming and I haven't cashed in any of my tokens, so a large amount of tokens and money was gone. Clearly someone had hacked into my account, and cashed in my tokens. I emailed CB right away and still haven't heard anything. Its been about 24 hours and I just sent them another email.

    Just wondering if this has happened to anyone else. Not happy

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    Default Re: CB account hacked into :(

    I'm not sure what cam site it was, but I did see a thread several months back where a girl thought her tokens had disappeared. It turned out it was the end of the month or something like that and the tokens were automatically taken out and paid to her. Hopefully that's the case with yours as well.

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    Default Re: CB account hacked into :(

    You can't hack into an account and cah tokens on chaturbate unless they also changed your payment info [did you check?]
    Also if anyone did anything with said tokens it should be in your token stats section. [there's a scroll that tracks where they would go..so for example if someone did hack you it's more likely they tipped them to themselves, or another model.] THAT info is avaliable to you and would probably help chaturbate deal with the issue faster. Or at least help you figure out if, indeed, you were hacked. =)

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    Default Re: CB account hacked into :(

    Thanks for replying ladies.

    I know it was hacked into because like you said when I look at my token log (or whatever it is called) it says "34,323 cashed in for $1,343.55." (Making those numbers up.....I don't know what the exact numbers are off hand.) Also, since I am new to camming, only started like a month ago, I haven't cashed in any tokens and did not put any payment info into my account. There is currently no payment information listed on my account, so they must have entered it and deleted it....if that is possible.

    Still haven't heard back from CB yet.

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    Default Re: CB account hacked into :(

    Uh oh... I've heard a lot of times with CB if you transfer your tokens to cash and don't make payout it just disappears. It was like a black hole. I accidentally made that mistake but they lowered my min payout for me and I got it in a couple days. Maybe where you had no payment info they had no where to go. But even so you'd have to transfer them to cash... Did u ever go under transfer to see how much in $$ you had for tokens? Perhaps you accidentally cashed them? Idk let us know what happens!

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    Default Re: CB account hacked into :(

    March 7, 2014, 5:08 a.m. Transfer tokens to $1119.35 cash -22387 0

    Honestly, I have no idea......I know I didn't cash them in because I wasn't even online at that time.

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    Default Re: CB account hacked into :(

    Well I guess payments only go out at specific times of the month......since they tokens were transferred payment probably hasn't been transferred yet, correct?

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    Default Re: CB account hacked into :(

    most likely. I would put your payment info in, screen shot this and email [email protected]

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    Default Re: CB account hacked into :(

    also change your password. Who ever hacked your account must have either known your password or was able to figure it out. Change it to something harder to figure out, not likely to be guessed by anyone who actually knows you, a good idea is to put capital letters and numbers in random places like this"
    zbx2CNmV3Gks4D35RgH this is just an example please do not use that as a password as it out in the open.

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    Default Re: CB account hacked into :(

    "34,323 cashed in for $1,343.55
    Isn't it 0,05 for x amount of tokens?????

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    Default Re: CB account hacked into :(

    Looks like the same happened to me. I don't see an option for account information or anything related to "insert bill information here".

    Can someone do a screenshot of what this would look like?

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    Default Re: CB account hacked into :(

    ok, i maybe totally wrong, but i'm pretty sure they don't let you collect tokens unless you set up a payment method of some sort. secondly, cashing in your tokens daily prevents this from happening and you don't have to hit a minimum $ for it to count (plus you can track your earnings daily that way). maybe they're mailing a check to your listed address? did you check to see if there is a listed payment preference on your profile? if there isn't one, it's probably a fluke and I'm sure they'll help you out. hope this gets resolved for you! best of luck

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    Default Re: CB account hacked into :(

    Quote Originally Posted by Nadinecam View Post
    "34,323 cashed in for $1,343.55
    Isn't it 0,05 for x amount of tokens?????
    "34,323 cashed in for $1,343.55." (Making those numbers up....)
    She said she made the numbers up.

    If you have NEVER put payment information in, then there's no reason why it should have cashed out. It shouldn't have cashed out the tokens if you didn't actually select that options. Tokens stay in your account until you convert them to cash. You definitely want to email Shirley with screenshots ASAP!

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    Default Re: CB account hacked into :(

    Quote Originally Posted by MissSeraphim View Post
    Uh oh... I've heard a lot of times with CB if you transfer your tokens to cash and don't make payout it just disappears. It was like a black hole. I accidentally made that mistake but they lowered my min payout for me and I got it in a couple days. Maybe where you had no payment info they had no where to go. But even so you'd have to transfer them to cash... Did u ever go under transfer to see how much in $$ you had for tokens? Perhaps you accidentally cashed them? Idk let us know what happens!
    thats NOT true at least for me there have been several times that i didnt make payout and just had my tokens sitting in my account for months or i hoarded then and saved up for a big payout before i cashed them in
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    Default Re: CB account hacked into :(

    Quote Originally Posted by sexycurves View Post
    Thanks for replying ladies.

    I know it was hacked into because like you said when I look at my token log (or whatever it is called) it says "34,323 cashed in for $1,343.55." (Making those numbers up.....I don't know what the exact numbers are off hand.) Also, since I am new to camming, only started like a month ago, I haven't cashed in any tokens and did not put any payment info into my account. There is currently no payment information listed on my account, so they must have entered it and deleted it....if that is possible.

    Still haven't heard back from CB yet.

    Has this been resolved yet? If not e-mail me [email protected] with your username and details.

    If you haven't filled out the payto form (http://chaturbate.com/affiliates/payoutinfo/) and you cashed out your tokens are safe Once the form is filled out they will be paid when the current pay period has ended.

    Also once you submit payto information it becomes private. When an account is compromised they don't have access to your real name and mailing address.

    -Shirley

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    Default Re: CB account hacked into :(

    Quote Originally Posted by MissSeraphim View Post
    Uh oh... I've heard a lot of times with CB if you transfer your tokens to cash and don't make payout it just disappears. It was like a black hole. I accidentally made that mistake but they lowered my min payout for me and I got it in a couple days. Maybe where you had no payment info they had no where to go. But even so you'd have to transfer them to cash... Did u ever go under transfer to see how much in $$ you had for tokens? Perhaps you accidentally cashed them? Idk let us know what happens!
    Money earned on Chaturbate never expires. Funds roll over to the following pay period until the minimum ($50.00 is our default) is met. There is no such thing as a "Black Hole". If you cash out and there is no payto information on file, payment will be sent when the form is filled out and the current pay period has ended.

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    Default Re: CB account hacked into :(

    Quote Originally Posted by sexycurves View Post
    Hey everyone

    I'm new here, but was wondering if anyone had the same issue as me and if I got resolved. Yesterday I logged into CB and noticed I had NO tokens. Now I'm fairly new to camming and I haven't cashed in any of my tokens, so a large amount of tokens and money was gone. Clearly someone had hacked into my account, and cashed in my tokens. I emailed CB right away and still haven't heard anything. Its been about 24 hours and I just sent them another email.

    Just wondering if this has happened to anyone else. Not happy

    Got your e-mail and responded.

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