Just started using the SM encoder today. It'll work fine for 20 minutes and then freeze over and over again. The video looks fine on my end but the guys will say 'what happened to your video?' it freezes on their end.
It happened twice in the middle of an exclusive today. I was on for maybe 3 hours and I had to log out, close the encoder and open it back up again about 6 times.
I have a i7 quad core and my internet connection and speeds are solid we have 105 mb service. Does anyone know why this could be happening? I'm super frustrated.



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