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Thread: Remembering names

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    Veteran Member cairalis's Avatar
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    Default Remembering names

    Just wanted to share this article about how to remember names, I am sure this has been talked about here a lot, however I couldnt find any thread when I ran a search.

    http://www.entrepreneur.com/article/232193

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    God/dess shanna dior's Avatar
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    Default Re: Remembering names

    This is great! Now I just need to remember to actually ask what their name is or open with introducing myself. It's embarrassing how many regulars I have whose names I just never bothered to find out.

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    Featured Member Tourdefranzia's Avatar
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    Default Re: Remembering names

    I just visualize their name written down. This creates a visual memory link to the person I'm talking to. If the name is unique, this is good opportunity to ask him how it's spelled. This will go a long way toward remembering his name the next time he comes in.

    I also take notes as soon as possible after a big spending customer leaves. I note the things we talked about such as his job or hobbies, whether he's married or single, if he talked about his kids I make a note of the gender and ages of his kids and names too, if he revealed that info to me. I do all this in my google contacts list so that way the next time I see him I can get a snapshot of what we talked about last time he came in. This goes a long way to closing repeat VIP sales. He feels special because I was able to remember lots of personal details about him.

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    Veteran Member cairalis's Avatar
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    Default Re: Remembering names

    Quote Originally Posted by Tourdefranzia View Post

    I also take notes as soon as possible after a big spending customer leaves. I note the things we talked about such as his job or hobbies, whether he's married or single, if he talked about his kids I make a note of the gender and ages of his kids and names too, if he revealed that info to me. I do all this in my google contacts list so that way the next time I see him I can get a snapshot of what we talked about last time he came in. This goes a long way to closing repeat VIP sales. He feels special because I was able to remember lots of personal details about him.
    I used to do exactly the same!

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    God/dess tempest666's Avatar
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    Default Re: Remembering names

    I remember names: Washington, Lincoln, Jackson, Grant. I always remember Benjamin. Those are the only names I really need to know.
    "Fake tits are like Kevlar. They don't guarantee your chances of survival but they sure as hell improve it."
    Tempest

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    Default Re: Remembering names

    When a person tells me their first name, I then add the last name of a celebrity who also has their first name.
    I say it to the person, and they love it, because everyone wants to feel 'special', don't they?

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    Veteran Member azaleanola's Avatar
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    Default Re: Remembering names

    I usually confirm the name by spelling it back to them or referencing a cultural icon. This sticks the name in my memory and makes the guy think I give a fuck. For example:

    "Is that Z-A-C-H or Z-A-C-K?" or "Is that Kirk like Captain, or Kurt like Vonnegut?"

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    Default Re: Remembering names

    I find that, in general, repeating it a few times it what helps me the most. I have to be careful not to do it to the point of being an annoying telemarketer (Hi Jack, so nice to see you Jack, would you like another one Jack?)

    Associating them with a friend of the same name also helps a bit.

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    Veteran Member jadey23's Avatar
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    Default Re: Remembering names

    Oh you know I just do it the old Michael Scott way...

    https://www.youtube.com/watch?v=KQfW1G6Me5E
    Unsophisticated in the finest sense of the word.

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