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Thread: Paxum Q&A Thread

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    Default Re: Paxum Q&A Thread

    BustyAmeera I feel you pain! I'm having some real trouble getting my address approved so paxum can send me a card -- which I need because apparently paxum does not allow EFT transfers to Canadian accounts like I was told. I've been told the fees for the card would be waived, but what good does it do me if I can't get the card? Every time I send a document it takes them THREE says to even look at it, then the response for why it wasn't approved isn't remotely thorough, so additional documents are not approved because they only give me one reason at a time. Six weeks of my pay has been caught up in this issue. I had to borrow money from my family to pay my bills this month.

    I am not impressed. I would not have joined paxum if I knew EFTs would not work -- getting my address approved for anything is a nightmare and the customer service is so slow in responding its impossible to get anything done! Getting my health card was easier than this.

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    Default Re: Paxum Q&A Thread

    Hello,

    I am having the same problem with logging into Paxum. I must have tried to create a new password more that three times and when I get the temporary password/verification code, it doesn't work and than my account is frozen for 10 minutes. Why is this such a problem. I am a verified account holder yet I always have so much trouble logging into my account. I cannot seem to login on a regular basis and it is so annoying. I am glad to hear that this is not only an issue with me. I have given up trying for now, and there is no contact phone number for Paxum to speak directly with a rep.

    Argggghhhh......

  3. #28
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    Default Re: Paxum Q&A Thread

    with paxum what fees are involved?

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    Default Re: Paxum Q&A Thread

    I have now been trying to get my Paxum Card for 2 months. On September 8, I finally got my address accepted. After submitting a request for a card, website says "This process can take up to 10 business days". I emailed Chris to ask when I could expect to receive my card, but got no response. I assumed that would mean up to 10 days until they mailed it, and allowed for 18 business days to pass until I filed a ticket about not having received it yet.

    This is the response I got.

    In normal conditions, it may take up to 10 business days for a Paxum card to be processed and up to another 10 to be printed. Then the card will be shipped and should reach you within 2 weeks from the date it was shipped on.

    However, we have been experiencing a processing delay for which we apologize. We expect things to get back to normal soon and your card request to be processed shortly.
    So not only was I mislead in believing it would take 10 days to mail (in reality it is 20 -- and by "days" they likely mean "business days"... four weeks to process, not two), it hasn't even been processed yet, and I can expect it to take another month and a half, if not more.

    To those of you considering Paxum, I would not recommend it.
    Last edited by tashato; 10-02-2014 at 08:43 PM.

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  6. #30
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    Default Re: Paxum Q&A Thread

    Chris how do I order a card? I have a verified account and there is no way to order a card.

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    Default Re: Paxum Q&A Thread

    how long do it take for my account to be verified it been 3 days?

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    Default Re: Paxum Q&A Thread

    I would love to use paxum as i understand your fees are a lot lower than payoneer. However I am a UK girl and need the easiest/ quickest/ cheapest method for payment straight into my bank from US sites. Right now that is global transfer via payoneer. I cannot use any of those cash cards as they ae just too much of a faff - very few UK retailers accept them as we only use chip and pin cards over here. Could you do something similar to global transfer? I need it for mygirlfund and niteflirt.
    Websites & payment for camgirls

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    Default Re: Paxum Q&A Thread

    Hello Chris, I have a question: did Paxum give the Romanian tax authorities details about all accounts they have for Romanian nationals, or only for specific people? How can I find out if my details were transmitted or not? I ask this because locally there is quite a scandal involving Paxum and payments for videochat, and when I messaged support directly, they gave me a canned response, saying nothing.

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    Default Re: Paxum Q&A Thread

    ^^^ as long as we're on the topic of transaction reporting to gov't agencies, I have another question.

    As a Canadian company, is Paxum now obligated to report cross-border transaction totals to FINTRAC ?

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    Default Re: Paxum Q&A Thread

    It seems Paxum really is not interested at all in having clients. Besides not answering here, since the last post I "had tons of fun" with their support.

    I asked the same question there, first got a canned reply that had nothing to do with the question. Then I insisted, and got a reply along the line of but everybody gives information to anybody who asks for it. But they still, even if they give information to everybody, didn't want to tell me if they gave away my info. No matter, I assumed they did anyway, just wanted a confirmation.

    The next part was more interesting.
    I had gotten a card from them last year, so it was valid until 2017. Because of all the issues, I decided to try and spend the last 10 bucks or so from it, in order to finish with them (banks in my country are a pain in the behind, but I prefer them to Paxum from now on anyway, so there wouldn't have been any more money sent on the card if I didn't get a reasonable response out of them).

    Anyway, the card didn't work at a store it worked before. I wrote again to support, who gave me a canned response. I wrote again and, surprise, meanwhile there was a mention in my account that they sent me a new card and to activate it. Another question for support, why are they sending me a card when mine was still valid till 2017.

    Surprise, it seems they had a bad batch of cards and that's why mine didn't work anymore (this happening a year after I got the card, and it all worked well until I started asking questions). It would be lovely, by the way, if somebody else having a card could say if they heard this one before.

    So I'm waiting for the card, which was supposedly sent in April. It still didn't come, so this week I ask support again what happened.

    So they say they have no control over the post office, and it's probably lost, so I can request another card, which would cost to be issues the exact amount I still have in my account.

    Next chance I get to set a paying option for a site that doesn't do Payoneer I'll probably choose carrier pigeon, it is surely more reliable.

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    Default Re: Paxum Q&A Thread

    Hi euaici, I use paxum too. If you haven't tried calling yet, that may help. I had trouble activating my first card online, and fixing over the phone was the only way to resolve it. The other things they told you are just strange. So aggravating.

    It appears Paxum is no longer posting in this thread?


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    Default Re: Paxum Q&A Thread

    Quote Originally Posted by euaici View Post
    Hello Chris, I have a question: did Paxum give the Romanian tax authorities details about all accounts they have for Romanian nationals, or only for specific people? How can I find out if my details were transmitted or not? I ask this because locally there is quite a scandal involving Paxum and payments for videochat, and when I messaged support directly, they gave me a canned response, saying nothing.
    If any government agency reaches out to us regarding your account specifically yes your information would be provided.

    Quote Originally Posted by Melonie View Post
    ^^^ as long as we're on the topic of transaction reporting to gov't agencies, I have another question.

    As a Canadian company, is Paxum now obligated to report cross-border transaction totals to FINTRAC ?
    No.

    Quote Originally Posted by Via Flaminia View Post
    Hi euaici, I use paxum too. If you haven't tried calling yet, that may help. I had trouble activating my first card online, and fixing over the phone was the only way to resolve it. The other things they told you are just strange. So aggravating.

    It appears Paxum is no longer posting in this thread?
    Sorry for not being on here as much as I should. I generally get alerts when this thread is updated but for some reason I have not.
    I also have been traveling to a few cam girl related trade shows recently.

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    Default Re: Paxum Q&A Thread

    Hello Chris,

    It seems you have some magic: after you came back, I finally received from support an answer that makes sense, regarding the card. It seems it will be sent again and I'll be able to use it.

    Regarding the information provided to authorities:
    - I am in the habit of reading TOS I sign and I was aware that you have the obligation to provide information if requested,
    - but my question, specifically, was if any authority inquired about my account/my financial details.
    - I never contested the said obligation, just wanted to know if I might have other questions to expected from the authorities, and it was really disturbing that it was impossible to get a straight answer.

    Would you be able, if I sent you a PM with my Paxum e-mail, to give me a straight answer on this issue?

    Thank you.

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    Default Re: Paxum Q&A Thread

    Quote Originally Posted by euaici View Post
    Hello Chris,

    It seems you have some magic: after you came back, I finally received from support an answer that makes sense, regarding the card. It seems it will be sent again and I'll be able to use it.

    Regarding the information provided to authorities:
    - I am in the habit of reading TOS I sign and I was aware that you have the obligation to provide information if requested,
    - but my question, specifically, was if any authority inquired about my account/my financial details.
    - I never contested the said obligation, just wanted to know if I might have other questions to expected from the authorities, and it was really disturbing that it was impossible to get a straight answer.

    Would you be able, if I sent you a PM with my Paxum e-mail, to give me a straight answer on this issue?

    Thank you.
    Sure if you provide me with your login ill give you a "yes" or a "no"

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    Default Re: Paxum Q&A Thread

    Great, thanks for the clarification Chris.

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    Default Re: Paxum Q&A Thread

    EDITED as email support replied
    Last edited by RebeccaT; 06-30-2015 at 03:35 AM.
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    Default Re: Paxum Q&A Thread

    Chris,

    I just opened up an account to be paid by ELM. I haven't ordered a card yet. I heard in another thread you might be offering to waiver the 44.95 fee for the Card? Am I correct?

    Thank you
    (aka Sassyava)

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    Default Re: Paxum Q&A Thread

    Hello Chris,
    Can you please list all adult websites with Paxum payments option?
    Camming, clips, stores, pso etc.

    There should be something after MFC, Chaturbate, Mygirlfund and ModelCentro

    Thanks!

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    Default Re: Paxum Q&A Thread

    Quote Originally Posted by KittyCurious View Post
    Hello Chris,
    Can you please list all adult websites with Paxum payments option?
    Camming, clips, stores, pso etc.

    There should be something after MFC, Chaturbate, Mygirlfund and ModelCentro

    Thanks!
    I know that the pornhub amateur program uses paxum and pornhub is a HUGE site. So I tried to log into my paxum account but I can't seem to get in I also use it as a payment option on my sites. That 10 minute block is annoying There should be another way to ensure safety.

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    Default Re: Paxum Q&A Thread

    Hey girls.

    I am bouncing this thread since I am currently displeased with Payoneer today.

    I noticed a lot of girls have been having problems with Paxum in the past. I was just wondering if things have gotten better.

    Also...I read something about a $44 fee? Do they charge you $40 to just send you the card? O.O

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    Default Re: Paxum Q&A Thread

    Quote Originally Posted by justanothercamgirl View Post
    Hey girls.

    I am bouncing this thread since I am currently displeased with Payoneer today.

    I noticed a lot of girls have been having problems with Paxum in the past. I was just wondering if things have gotten better.

    Also...I read something about a $44 fee? Do they charge you $40 to just send you the card? O.O
    https://www.paxum.com/payment/fees.p...views/fees.xsl

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    Default Re: Paxum Q&A Thread

    How long does it take to receive your paxum card ? It's been almost 10 days since i requested it and I'm still waiting...I got bills to pay for real lol

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    Default Re: Paxum Q&A Thread

    im very concerned with the verification process; im verified, yet i used my passport to do so, my passport is going to expire in feb 2017 and i will need to get verified again (which is ridiculous as i am verified already), so i will need to have 2 forms of ID. Sorry, in Brasil we only have drivers license and national ID, which paxum gave me a hard time to accept, thats why i used my passport. Im not getting a new passport right now as its not worth it if i dont plan to travel internationally until my baby is older. So, if i didnt drive (which i do), how would i get approved if the only other document we brazilians have is the national ID? thnx in advance.
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    Default Re: Paxum Q&A Thread

    Can someone please clarify if you have to pay to get the card? It's mentioned earlier in this thread, and I see nothing about paying for the card/set up on the fees page:
    https://www.paxum.com/payment/fees.p...views/fees.xsl

    Likewise, I read on Adultwork https://www.adultwork.com/dlgCompare...yoneerFees.asp that there is an annual maintenance charge, yet nothing on the fees page mentions this. Could someone please clarify 1) do we have to pay to get the card, and is this actually the first annual maintenance fee? and 2) is there an annual maintenance fee? (and 3) where can I view these fees on the Paxum site?)

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