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Thread: Error in Streamate i need help

  1. #1
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    Default Error in Streamate i need help

    Hi,

    i have i problem with my streamate account at the moment.
    i was pregnant and i take a break for 2 month
    last week i cam back to start work, i can go online
    and make my shows no problem only the messaged in streamate not let
    me answer any messages from my customers i get this message
    Error
    Your account currently does not have permission to send a mail to a user
    i don't know whats happen many customer come in my chat room and ask why i
    not answer messages.

    i sand a mail to streamate support already but i not real understand what streamate want from me
    i got this answer from streamate support

    There is no ETA. It is not available. Thanks for your understanding.

    i not understand this
    is there anybody who can help me?
    sorry i hope you can understand my english is not the best

  2. #2
    God/dess SweetJulia's Avatar
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    Default Re: Error in Streamate i need help

    Streamate support did a rehaul last year. Now, they USUALLY are helpful , but sometimes you still get the village idiot reading your inquiries. I'd email them again, brand new message, from your dashboard. Hopefully, it'll be rerouted to someone smart and helpful. If that doesn't work, email Vanessa directly.
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    Quote Originally Posted by xStacey View Post
    Close contact, for an hour, for $40? And I guess I'll have to make conversation with them too?

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  4. #3
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    Default Re: Error in Streamate i need help

    Email Liz instead. Vanessa is more for recruiting and helping new models out now. [email protected]





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    Audritwo's asshole sees all, knows all. Spurs on armies of orcs. Casts fear into the dwindling races of Middle-Earth. Fears hobbits.

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    Default Re: Error in Streamate i need help

    hi,

    thanks so much i send the email right now i hope i get answer soon
    if i get i let you know

    thanks thanks thanks

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    Default Re: Error in Streamate i need help

    hi,

    i think it looks not good for me?

    here the answer from [email protected]
    Not sure where or how you got this address, but please send all questions to [email protected]

    Thanks

    after i send again one email to streamate support
    here the answer from [email protected]

    Thank you for your email,

    Unfortunately due to continued violations of the terms and conditions from your area we have had to deactivate the messaging system for your account. The messaging system will not be reactivated. We apologize for any difficulty this has caused.

    Let me know if there is anything else I can help with!

    Streamate Performer Support
    [email protected]


    i still not understand whats happen,
    it is not allowed to make a break on streamate?
    before i think i can work up to me

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    God/dess Vlodina's Avatar
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    Default Re: Error in Streamate i need help

    Woah, that's a whole lot of discrimination there. Just because some girls are breaking rules now everyone from that area of the world must pay for it? I shouldn't be surprised though, as some countries only get 30% versus the "normal" 35%!

    Besides, if by violations they mean that performers have been giving/receiving contact information, won't taking the messaging function away make things worse? Guys will just start giving them their email addresses in free chat. At least through Streamate messages they were able to monitor what was going on.

    I'm sorry OP, that's just unfair. It makes things very difficult for you. And puts you in a difficult position if guys are waiting on videos/pics/etc. :-(

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    Default Re: Error in Streamate i need help

    im very very sad about this i live from my work on streamate and i think i do a good Job before i breake to birth my Baby
    im not understand why do this to me if i do wrong why not tell me what i do wrong so i can learn to not do it again
    i dont know what can i do now lifes not fair

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    Default Re: Error in Streamate i need help

    now im confuse i try to ask the support what im do wrong and this the answer

    me:
    hallo

    can you tell me what i do wrong i think i do a good job on streamate
    what can i do to make you activate my messager

    streamate:
    Thank you for writing. You may have not done anything wrong but others in your studio have, so you no longer can use this feature. Please let us know if there is anything else we can assist with.

    Thanks,

    Streamate Performer Support


    i not understand i work in my house for myself, i not work for a studio

  12. #9
    God/dess audritwo's Avatar
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    Default Re: Error in Streamate i need help

    Tell them. Keep emailing them. Don't stop until they actually look at your account and give you a clear answer.





    Quote Originally Posted by Miss_Red View Post
    Audritwo's asshole sees all, knows all. Spurs on armies of orcs. Casts fear into the dwindling races of Middle-Earth. Fears hobbits.

  13. #10
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    Default Re: Error in Streamate i need help

    Thank you audritwo, I try try try without success


    is it allowed to open another Account on my name?

    Without the messages it's not easy to work I lose customer
    customer angry me why I come online but not answer mail
    customer mail me meeting to be online and I can not answer


    I think I have only 3 options

    Work without meassager
    Leve streamate
    Or open a second account on streamate

    I very sad every option I choese I lose so much

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