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Thread: Payoner Account - Can't log in

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    Veteran Member JackAlexander's Avatar
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    Default Payoner Account - Can't log in

    I am at my wits end.


    I am unable to log into my Payoneer account.


    It started yesterday, put in my email address and password and was told it was incorrect. I tried to retrieve my password ( I put in my email, date of birth and the captcha letters) and was told I had the wrong info. So I chatted online with a rep from Payoneer. She tells me "Oh, your birthday was wrong, I changed it". This alarmed me and she would not give me any other information. I tried to log in again, nope. She told me to upload a screen shot to customer service from Firefox and I did.


    I called customer service and they saw the screen shot. This guys says "Oh, the email was wrong, I changed it". He also would not give me any other info. I tried again to log in and also tried to retrieve password and the account became locked. He said he was not seeing me trying to log in or the account being locked. I told him I would try form another computer. i went to my vanilla job and tried, same issues.


    I called customer service again this morning again. I cleared all cookies, cache and rebooted, tried again and same thing. This time the agent could see me log in but they still cannot get me back into my account. I have asked them to transfer me to someone higher up or in technical department and they resist.

    I need in my account :-( Any ideas anyone?
    Quote Originally Posted by Marina Starr View Post
    "....because all that hotness should be shared and not go to waste".

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    Default Re: Payoner Account - Can't log in

    Same here, and I can confirm the same thing has happened to an additional 3 other girls that I know. Repeatedly call and email them immediately. They will try to blame it on you, but it is NOT you. Something they refuse to acknowledge (well, at least refuse to admit) has happened.

    Over the phone, they embarassingly tried to tell me that this problem was only happening to me. And then I listed the (real) names of girls who are my friends it was happening to and they suddenly got quiet.

    If you are a member of Verified, check out this thread:


    And if you can't log in, post it here so I can send them this link to show them how many girls this is affecting!

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    Default Re: Payoner Account - Can't log in

    This happened to me just today.

    I have a few small payments from sites that do not allow the global transfer direct deposit option which is why i even have a card.

    If they charge me to replace my card because of THEIR security breach I will be royally pissed off.

    I KNOW my password was correct and it is saying my birthdate is wrong. Obviously I do know my correct date of birth!


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    Default Re: Payoner Account - Can't log in

    I have not been able to log in for several days now. I NEVER changed my password. They told me my security questions are wrong and I never changed them. They told me my birthdate was incorrect and so I had Streamate fix it. Then they told I switched to ACH Direct Deposit, which I did NOT do for the splitcam sites I use Payoneer for, and then they said they switched it back. Then they told me my email in their system was wrong and they updated it, and I still cannot log in. Then they told me I had to send another screenshot (when NOTHING had changed and I had already sent plenty!) and claiming that because there was no screen showing it asking for the last 4 digits of my card, I was obviously on the wrong page and had not requested my password to be emailed to me, which is a big LIE. I'm so over the lies and excuses.

    They were obviously hacked or are having severe technical failures they refuse to publicly acknowledge. And instead of saying "we are working on it" they are blaming us for why we all can't log in. And its NOT us. Another one of my friends had her password for Payoneer login autosaved, so why would her password suddenly be changed?

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    Veteran Member JackAlexander's Avatar
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    Default Re: Payoner Account - Can't log in

    Also, a few weeks ago I got an email from Payoneer saying they deactivated my card and are sending me a new one because of the UPS hack. Which sucks it took forever to get here but they didn't charge me. It is on their end. Uncool, should have been overnighted since they cannot secure their data, I secure mine!

    I am thinking of deactivating my account and just getting SM to send me checks. Hell I do not trust any banks any more. My friends are ethical hackers who had a bank hire them to see if they would be able to be attacked. It wasn't hard. They waltz in and pretended to be copy repair guy. The employees lead them upstairs and left them alone with the copy machine. No credentials were asked to be seen, nothing. They unplugged the Ethernet from the copier and plugged into their laptop, bam - data would have been stolen in less than 6 min.

    I hope this can be fixed. I looked up the Choice bank and it seems it is in Belize. I am not sure we are insured and I worry I am going to lose my money. i can spend what is on the card at the moment, but I should have gotten a load today and an email notification, which I did not.

    I just went and changed every password I could think of.
    Quote Originally Posted by Marina Starr View Post
    "....because all that hotness should be shared and not go to waste".

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    Default Re: Payoner Account - Can't log in

    I was having problems trying to sign into my account for 3 days, on both the app and website, the Payoneer login page told me my password was wrong (even though I had my password auto-saved). I finally was able to log in using my original password (about 10 min. ago) and then was automatically re-directed to changing my password after trying to log in after the umpteenth time. After changing the password, I received multiple email messages stating my profile, password, & security questions were changed. To make matters worse, I signed up with daily pay for sm and I normally recieve payment uploads the morning after at 6 a.m. and haven't received a upload payment email notification yet. This gal is hungry and is waiting on her money to get here ASAP! I'm really getting P.O.'d. with this, First the Goodwill incident now this?

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    Veteran Member sexyred's Avatar
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    Default Re: Payoner Account - Can't log in

    Thanks Jack for texting me to check.... I can't log in either. Luckily I don't use it much though.

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    Default Re: Payoner Account - Can't log in

    I can still log in but wonder if I should change my password just to be safe. I hope they help you all so you can log into your accounts.

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    Default Re: Payoner Account - Can't log in

    ^^^ Right, should we take any action if all looks ok with our accounts?! Scaaared, i only use Payoneer to get my money here, dont want other payment method.

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    Featured Member h0ttie's Avatar
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    Default Re: Payoner Account - Can't log in

    ^ If you can still get in I would....can never be too safe.


    I couldn't log in since tuesday night.
    I had to wait like 20 min to talk with the live chat thing this AM and they disconnected when I told them them my birthday "because it was wrong". Nope Payoneer you're wrong.
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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    Default Re: Payoner Account - Can't log in

    Quote Originally Posted by h0ttie View Post
    ^ If you can still get in I would....can never be too safe.


    I couldn't log in since tuesday night.
    I had to wait like 20 min to talk with the live chat thing this AM and they disconnected when I told them them my birthday "because it was wrong". Nope Payoneer you're wrong.
    I was disconnected by TWO livechat people this morning! The first one told me I could log in after my fake birthday was changed to the real one, but NOPE couldn't log in and was disconnected. The second livechat person told me I was taking a screenshot of the wrong thing and that it should ask for the last 4 digits of my card instead of my birthday, but NOPE that person was also wrong! They don't want to acknowledge or deal with it. Scary.



    I would change your password, security question answers, and your pin #. I don't know if that will help though.

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    Default Re: Payoner Account - Can't log in

    Reason #44024 why we won't work with Payoneer.

    Kicking around the idea of a straight up "Camgirl National Bank".

    "Daily pay ALL the things!"
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    Veteran Member JackAlexander's Avatar
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    Default Re: Payoner Account - Can't log in

    Quote Originally Posted by BooBooLuv View Post
    I was having problems trying to sign into my account for 3 days, on both the app and website, the Payoneer login page told me my password was wrong (even though I had my password auto-saved). I finally was able to log in using my original password (about 10 min. ago) and then was automatically re-directed to changing my password after trying to log in after the umpteenth time. After changing the password, I received multiple email messages stating my profile, password, & security questions were changed. To make matters worse, I signed up with daily pay for sm and I normally recieve payment uploads the morning after at 6 a.m. and haven't received a upload payment email notification yet. This gal is hungry and is waiting on her money to get here ASAP! I'm really getting P.O.'d. with this, First the Goodwill incident now this?
    Same happened to me, I did not receive my email that said I had a load from DP. I do not even want to log on tonight because I am afraid any money I make will disappear and that blows... it is my bday :-(
    Quote Originally Posted by Marina Starr View Post
    "....because all that hotness should be shared and not go to waste".

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    God/dess SarahTime's Avatar
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    Default Re: Payoner Account - Can't log in

    I just logged in and it asked me to change my password, security question, and asked my birthday. Other than that, everything else seemed ok.

    I only use payoneer for the ACH option on SM. Should there be any concern for those of us that use it for that? It was pretty difficult to change my ACH details recently because of all the requirements so I imagine someone wouldn't be able to change that information too easily...
    xoxo ~ Sarah




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    Featured Member AliceFun's Avatar
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    Default Re: Payoner Account - Can't log in

    Why some people have trouble with Payoneer & for some all looks ok? All looks fine with my account for now. I use the debit card to only pull out my money, i dont shop online or pay at merchants with my card. Now after reading these all i dont even know what to do, if i should touch the account & change everything in there (password, pin, security questions/ answers, etc) or leave it as it is? If the Payoneer site is/was/ will continue to be hacked & the bad guys are 'inside the system' already it makes sense that changing the data wont help anyway, right? Maybe certain accounts were hacked because there is a connection between them, like specific merchant(s) got hacked & have their data exposed, etc? I expect to be paid later on today by SM, i need my money safe, man i remember how it happened with epassporte some years ago, ahhh, i am astonished here.

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    Featured Member h0ttie's Avatar
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    Default Re: Payoner Account - Can't log in

    ^ yes i feel like i am reliving the epassporte nightmare....
    funny too how with the epassporte thing they made "the wallet" and told us to keep our $ there so it doesn't get stolen!! and then everyone who used the wallet never saw the money. but people who had money on the actual card were backed by the bank in st. kitts



    but this issue doesn't seem to be effecting that many people, or have enough people just not checked their accounts?

    I can't find any other cases online... is there a site we all worked for at one time that turned hackers or something? xpeeps? idk lol
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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    Default Re: Payoner Account - Can't log in

    Was shitting myself, but I just logged in and everything was normal. I know though that's not much of a comfort to those having problems. :-(

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    Default Re: Payoner Account - Can't log in

    Quote Originally Posted by AliceFun View Post
    Why some people have trouble with Payoneer & for some all looks ok? All looks fine with my account for now. I use the debit card to only pull out my money, i dont shop online or pay at merchants with my card. Now after reading these all i dont even know what to do, if i should touch the account & change everything in there (password, pin, security questions/ answers, etc) or leave it as it is? If the Payoneer site is/was/ will continue to be hacked & the bad guys are 'inside the system' already it makes sense that changing the data wont help anyway, right? Maybe certain accounts were hacked because there is a connection between them, like specific merchant(s) got hacked & have their data exposed, etc? I expect to be paid later on today by SM, i need my money safe, man i remember how it happened with epassporte some years ago, ahhh, i am astonished here.
    Since I saw this post I keep checking my payoneer and is fine.Changed my password just in case and nothing bad happened so u can change yours if that would make you feel safer.Im curious if all the girls who had their accounts blocked are in the US?I was checking EE forums and there s no complain so maybe is something with US acc holders,like u say,maybe a merchant was hacked.I dont want to think about epassporte but I registered with paxum today,just in case.

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    Default Re: Payoner Account - Can't log in

    ^ I am in the US and as far as I know so are the other ppl having problems.


    And for the record I am not impressed at ALL with how payoneer is handling this. The support I dealt with online is like beyond joke, I think I had 5 different chats tonight and they all terminate me. How can I explain what is going on if they keep disconnecting me?


    I am a nocturnal camgirl so now I'm trying to stay awake till their offices open.
    If I stay up and get hung up on it would be the worst mistake payoneer and who ever they hired ever made.
    Not even kidding, I would dedicate my life to starting a new camgirl payment system that is superior and making sure payoneer feels the impact of the missing camgirls
    But I have other plans so it would be really nice if they could just fix my account and apologize
    Last edited by h0ttie; 09-12-2014 at 05:05 AM.
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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    Veteran Member MiraMichele's Avatar
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    Default Re: Payoner Account - Can't log in

    I just checked my account and mine is ok. This is scary though, I'm sorry everyone having to go through this I'm going to change my password on mine atleast..

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    Default Re: Payoner Account - Can't log in

    Quote Originally Posted by AliceFun View Post
    Why some people have trouble with Payoneer & for some all looks ok?
    My guess is that they are only attacking girls accounts living in the same country that they hackers do since it would look beyond suspicious to withdrawal the money to a bank account in another country.

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    Veteran Member MiraMichele's Avatar
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    Default Re: Payoner Account - Can't log in

    Gotta get myself verified so I can post the reason why I think my account wasn't bothered in the verified section, don't want to make it public.

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    Veteran Member JackAlexander's Avatar
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    Default Re: Payoner Account - Can't log in

    Quote Originally Posted by MiraMichele View Post
    Gotta get myself verified so I can post the reason why I think my account wasn't bothered in the verified section, don't want to make it public.
    It is nice to be verified and it is easy to do. PM me?
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    Default Re: Payoner Account - Can't log in

    Quote Originally Posted by MiraMichele View Post
    Gotta get myself verified so I can post the reason why I think my account wasn't bothered in the verified section, don't want to make it public.
    pm me too? im really trying to figure out whats going on

    put update in verified instead
    Last edited by h0ttie; 09-12-2014 at 07:08 AM. Reason: edit
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    Default Re: Payoner Account - Can't log in

    I just want to add since so many people are having issues.... Payoneer customer support is seriously lacking, and that's putting it nicely. They take WAY to long to respond to anything via email, and live chat is an absolute joke. You would think a company like this could get their support together a bit more but yah.

    I was extremely weary about using Payoneer after the epassporte thing and only use them because Streamate can't seem to get on board with ACH.
    xoxo ~ Sarah




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