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Thread: Advice Needed ASAP - PayPal Chargeback Dispute

  1. #1
    Curious Guest saraurora's Avatar
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    Sad Advice Needed ASAP - PayPal Chargeback Dispute

    Hi,

    I'm new here so have no idea if this is in the right place or not!

    I've been modelling off and on for a while and camming for about 2yrs. I recently started selling digital content again and have been promoting it on my social networks.

    Last week I had a guy email me asking about some pics & vids. He paid me for a small amount of photos, which I received via PayPal. He was happy with what he received (stated so in his email too) so we arranged for him to purchase more. Again, he sent the money via PayPal and emailed to confirm he had received the content.

    He paid a third time, through PayPal like before and again I received confirmation he had got all the content through email. (I've kept every single email between us, always do in case something like this pops up)

    About 20mins after he received the 3rd bunch of content I received a flurry of emails from PayPal telling me I had payment reversals and disputes to respond to. In the response I explained how I had correspondence between us where he confirms he received the content, I also copied and pasted some of them, but PayPal decided to give him his money back.

    So now I owe a fair amount to PayPal and he has a load of my content that he hasn't actually paid for.

    I plan on calling PayPal tomorrow to see if there is anything I can do to try and sort this out but wondered if anyone had any sort of advice? I've never had this kind of thing happen before so I'm not too sure what I should or shouldn't be doing. Is there any way to stop him posting this content?

    To top it off, he just emailed enquiring about purchasing more pics!!

    Any advice would be really appreciated!

    Sara x
    Last edited by saraurora; 09-16-2014 at 03:38 PM.

  2. #2
    Banned Melonie's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    If the pics and videos you sold via PayPal were 'adult' in nature, don't hold out much hope. PayPal specifically forbids 'adult' business transactions in their terms of service.

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    Curious Guest saraurora's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Quote Originally Posted by Melonie View Post
    If the pics and videos you sold via PayPal were 'adult' in nature, don't hold out much hope. PayPal specifically forbids 'adult' business transactions in their terms of service.
    I have a business acc with them and listed myself as selling "adult digital content" or something, but I know it's still kind of a grey area with PayPal :s

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    God/dess laurielegs's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Quote Originally Posted by saraurora View Post
    I have a business acc with them and listed myself as selling "adult digital content" or something, but I know it's still kind of a grey area with PayPal :s
    It's not a gray area. They do not allow it now and haven't for many years.

    I have a business account also but I would never risk using Paypay for anything that even hinted to be adult in nature.

    We always warn against it here because they are known for fining (500 bux and up) and shutting down accounts for any adult use. You'll be very very lucky if you are allowed to keep your account.

    The chargebacks are why men love to use it for adult! They never ever reverse them because adult content is not allowed.


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    Veteran Member SexxiLexxi's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    I'm sorry this happened. Not saying that you knew or didn't but a lot of ladies in the adult industry do not know the rules against adult content with using the PayPal service but like others have stated, PayPal strictly enforces their terms of service when it comes to not allowing adult content. And there is nothing you can say or do to make them give those funds back to you. My advice to is keep an eye out on the internet for any of your content and send in an official DMCA take down notice to have the content removed.

    And, the obvious thing here is to never use PayPal again for such transactions and never do business with that person again.

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    Curious Guest saraurora's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Quote Originally Posted by laurielegs View Post
    It's not a gray area. They do not allow it now and haven't for many years.

    I have a business account also but I would never risk using Paypay for anything that even hinted to be adult in nature.

    We always warn against it here because they are known for fining (500 bux and up) and shutting down accounts for any adult use. You'll be very very lucky if you are allowed to keep your account.

    The chargebacks are why men love to use it for adult! They never ever reverse them because adult content is not allowed.
    I just assumed because they listed Adult Digital Content they allowed it. Untitled.jpg

    x

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    Curious Guest saraurora's Avatar
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    Duh Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Quote Originally Posted by SexxiLexxi View Post
    I'm sorry this happened. Not saying that you knew or didn't but a lot of ladies in the adult industry do not know the rules against adult content with using the PayPal service but like others have stated, PayPal strictly enforces their terms of service when it comes to not allowing adult content. And there is nothing you can say or do to make them give those funds back to you. My advice to is keep an eye out on the internet for any of your content and send in an official DMCA take down notice to have the content removed.

    And, the obvious thing here is to never use PayPal again for such transactions and never do business with that person again.
    Thanks for your advice, much appreciated

    I assumed it was OK as PayPal have a sub-category for what I was selling but I think I'll just have to cut my losses rather than argue and potentially end up being fined!

    x

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    God/dess LAChloe's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Wow. It is so odd that they will allow that category to be checked but not allow adult. Crazy!

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    Veteran Member SexxiLexxi's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Always better to be safe than sorry and lose your account altogether.

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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Contact the customer again, and ask for another method of payment. DON'T use paypal ever again for adult services. Paypal has also been known to withhold funds from accounts and rip off people constantly.

    Just forget about paypal. Try Bitcoin or Western Union or something else for payment. I really hope that customer pays you for that content!
    "Dancing tables, making deals with devils like a drunk beauty queen"

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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Quote Originally Posted by ScarletKitten View Post
    Contact the customer again, and ask for another method of payment.
    Why would that asshole customer ever pay when he already contacted Paypal to get a refund and did a chargeback on everything he bought?


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    God/dess ScarletKitten's Avatar
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    Default Re: Advice Needed ASAP - PayPal Chargeback Dispute

    Oh, this customer demanded a refund through Paypal? I must have misunderstood, sorry. I thought it was Paypal that reversed the charges b/c of the adult content. I didn't realize the customer did this on purpose. What a fucking asshole.

    I would not deal with him ever again. I would tell him "If you want more pics, then you need to pay for the other content." Then, get his payment and ignore him. Don't send any more pics. Fucking asshole.
    "Dancing tables, making deals with devils like a drunk beauty queen"

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