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Thread: Streamate: Says not streaming audio when I am.

  1. #1
    Senior Member justlurk's Avatar
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    Search Streamate: Says not streaming audio when I am.

    Hi, I'm using Win 7, HD encoder and tried the normal HD setting. Everything is up to date. Fast net. I've tried different browsers with no help. My customers CAN hear me. However, Streamate settings claim I'm NOT streaming audio. A couple other models are streaming audio but it claims they are not either. I've tried two other PC's and they say I'm not streaming audio when I am. Anyone have experience with this? Thanks in advance.

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    Senior Member sexkitten_666's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    That happened to me yesterday, so it's definitely just something on their end. It fixed itself though. It did mess up my rank yesterday though, which was annoyingggg.

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    Senior Member justlurk's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    I hear you. It's been this way for me for awhile. Is your mic on your webcam?

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    Senior Member sexkitten_666's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    It is and I have a logitech ummm 920? or 910. It's back to normal today though.

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    Veteran Member JessaBelle's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Mine has been this way for over a year... I think it's because I don't use the encoder. Customers can hear me in my chat room, so that's all that matters to me.


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    Senior Member justlurk's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    It never bothered me but when doing a Gold Show it mentioned me without audio to qualify for cable T.V. shows. I tried the encoder but no help there. I emailed streamate but I don't know if they can help. Just odd since I never type just talk.

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    Veteran Member JessaBelle's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Yep, I can't do tv gold shows because of this 'audio' issue. Oh well. I really don't like using the encoder. *sigh*


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    Senior Member justlurk's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Name:  noaudio.jpg
Views: 209
Size:  51.1 KBI'm using the encoder right now and it still says no audio.

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    Veteran Member JessaBelle's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Yeah that is definitely weird then. Have you contacted SM support?

    Oh and on the encoder, is your audio box checked with the correct mic being used?


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    Senior Member justlurk's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    I have wrote streamate. Yes, the audio box is check and everyone can hear me. It's just weird. Try your encoder and see if you get listed with audio. I'm curious.

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    Veteran Member JessaBelle's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Oh I'm not on SM right now. I'm working my day job for a couple more hours... I just perv this forum in between. I'll try it tonight and let ya know, though.


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    God/dess Nikki_Fox's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    This has been an ongoing issue for awhile - I think it was discussed pretty in-depth in the streamate thread around October - I dont remember anyone coming to a concrete answer

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    Default Re: Streamate: Says not streaming audio when I am.

    Yeah a bunch of us had this issue back in October. Just contact support and let them know all your stats. They will fix it for you eventually. Took about 2 weeks for me.

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    Default Re: Streamate: Says not streaming audio when I am.

    Mine was listed as off for ages, but it works now. Sometimes it just gets turned off for whatever reason, as the other ladies have mentioned. It didn't hurt my placement and I still had audio, so just let support know and forget about it.


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    Veteran Member Prussia's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    I remember this problem being mentioned a few months back. I read a girl saying that she solved the problem by playing music quietly in the background and that helped her fix it. Try that and see if it works for you in the mean time.

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    Senior Member justlurk's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Perhaps, streammate hates me LOL. When logged off after using the Encoder it says I'm using audio in my rankings. However, when I'm online it says I'm NOT using audio. Also, I'm always playing music in the background since customers ask sometimes "Do you have audio?" It nixes that question.

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    Default Re: Streamate: Says not streaming audio when I am.

    I had this issue for a while in October when everyone else was having issues too, but it fixed itself. It happened again the other day where they told me I wasn't eligible for TV Broadcast because my audio was on, but then 20 minutes later they offered me a tv broadcast so I'm assuming that was fixed, also.

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    God/dess audritwo's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Yeah same here. I spammed support and brought it up everytime I did a producer show so they know there is a problem. lol.





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    Default Re: Streamate: Says not streaming audio when I am.

    Same thing here. Mine was happening around August and I think I was one of the first people experiencing this because support was absolutely worthless. I was emailing back and forth daily for months and they never said they fixed anything. I haven't been offered a TV gold show since so I really have no idea if it's fixed or not. I know if you don't accept TV goldshows regularly they stop offering them to you, and I think with my issues they put me on the same sort of thing.

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    Default Re: Streamate: Says not streaming audio when I am.

    UGHHH....this happened to me yesterday and it drove me crazy!!! I was trying everything to make it work. I have a C920 as well. I uninstalled my camera and that seemed to help. So I'm not sure it is the same issue your having or not.

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    Default Re: Streamate: Says not streaming audio when I am.

    Windows7 & the newest versions of adobe or shockwave have a conflict. You might have to get a newer version of windows

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    Senior Member justlurk's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    I tried a PC with Windows 8 also and still claims I don't have audio. I emailed Vanessa but no reply. I don't want to keep bugging them over something minor but I'd like to eventually do a TV Gold Show as I haven't been able to for a year since it claims I don't have audio enabled.

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    Veteran Member smaddy's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    I'm pretty certain that it's a site issue and not an issue on the models end.

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    Veteran Member JessaBelle's Avatar
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    Default Re: Streamate: Says not streaming audio when I am.

    Quote Originally Posted by justlurk View Post
    I tried a PC with Windows 8 also and still claims I don't have audio. I emailed Vanessa but no reply. I don't want to keep bugging them over something minor but I'd like to eventually do a TV Gold Show as I haven't been able to for a year since it claims I don't have audio enabled.
    My laptop is windows 8 also...


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