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Thread: e-mail to a customer

  1. #1
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    Default e-mail to a customer

    Hi,
    Hope this doesn't sound to stupid, how can I send an e-mail to one of my customers? When I put his username, it says "cannot be sent"? I think I need his username + some kind of number after the name, correct?
    Hope someone can point me in the right direction.

    Thanks so much

    Nicc

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    Default Re: e-mail to a customer

    Seems like it is not possible if the customer didn't mail me first, right? If there is another way, please let me know.

    Cheers

    Nicc

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    Veteran Member JessaBelle's Avatar
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    Default Re: e-mail to a customer

    On Streamate, they have to email you first. Not sure about other sites.


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    Veteran Member MsBellaSpanxx's Avatar
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    Default Re: e-mail to a customer

    On Streamate (assuming that is the site you are asking about) the user has to email you first. If he has and you cannot reply, if he changed his name or deletes his account we also get this message. You'll probably have to wait til (and if) he contacts you again.

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    Default Re: e-mail to a customer

    Thanks girls!

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