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Thread: Hairstylist totally butchered my hair!!!!!! In tears :(

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    Veteran Member HoolaTwister's Avatar
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    Sad Hairstylist totally butchered my hair!!!!!! In tears :(

    I'm CRYING as I type this! Omg......I have long ish hair. Grew it out for a long time, I take real good care of it and LOVED the look. My usual stylist left town so I was looking for a new stylist and found a cute little boutique salon I just went to. The stylist was the owner, said she'd been doing hair for 20+ years. Her hair was GORGEOUS and she said she did it herself. All I needed done was a touch up on my foils and as tiiiiiiny trim, that's all.

    Well. It's fucking BUTCHERED!!!!!!!!! The foils, I cannot believe this, they bled out, don't go all the way to the root, is super chunky and stripey ugh! On top of that she didn't trim my hair at all, she gave me a whole new haircut!!!!! Took at least three inches off, it's all uneven layers! It's like a Rachel haircut that was styled by a crackhead. I'm serious, it's that bad

    I wasn't paying attention to what she did, she had me engrossed in conversation plus I didn't have my contacts in so it looked okayish in the salon. When I got home, put my contacts in to go to work I was in total shock. It took years to get my hair the way I wanted it and now this. I can't stop crying and definitely can't go in like this to work. I tried putting it up by the foils were placed so badly and it looks terrible.

    I paid $195 plus a 20% tip for this shit!! What should I do now? There is no way I will let her touch it ever again as she's clearly incompetent but will she give me my money back??

    Help! And sorry for the all caps and swear words, I'm just in total shock right now.....

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    Veteran Member HoolaTwister's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    I also just realized I paid cash and she didn't even give me a receipt.......

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    God/dess whirlerz's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Awww..I feel you honey, I've had my hair f'd up (esp. after I'd gone to that stylist many times)..I would see when she's in there, go there in person, show her your hair (even though you know it's bad) & demand your $$$ back, every cent, including the tip.
    DO NOT let her persuade you to redo anything..you want & need your $$$ back, your looks are vital to your business, & now you have to get a wig/extensions/whatever/color redo (from somewhere else)!. She has caused you pain & suffering, literally, & I believe you may be entitled to take her to small claims court (you would have to pay a fee, you can do this in addition to the BBB complaint)
    If she refuses, don't say anything but you can go online to file a complaint BBB.org (Better Business Bureau). You can also report her to the state licensing board.
    Take pictures of your hair.
    I am so sorry doll! Is there anyway you can get wig, temporarily?
    Like I said, this's happened to me several times..I've never been refused. Be very firm, you are entitled to this!
    Good Luck, dear. Pm me if you want. Hugs. W.


    MANY MEN WANTED TO LAY ME DOWN, BUT FEW WANTED TO LIFT ME UP

    -Eartha Kitt

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    Veteran Member HoolaTwister's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Thank you so much! I really need the support, I appreciate it. I can't wait to go in and speak to her and get this sorted out. I'm such a wimp, kinda shy and timid and she's a huge personality but I got stand up to myself. The salon is closed on Sunday and Monday too ugh....I don't have any wigs or anything so I'll just suck it up and wait until this is fixed to get back to work.

    Thanks lady, I will re read your response to get my courage and confidence up to stand up for myself.

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    God/dess whirlerz's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Yea. You're in Shock now, no doubt. Just go down there when it's time, & you can do it. It's kinda better, that you have a couple of days. You can do this! Whatever she says, stand firm!
    Last edited by whirlerz; 04-18-2015 at 08:00 PM.


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    Veteran Member HoolaTwister's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    What if she says no? And refuses to?

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    God/dess whirlerz's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Ok. If she says no, say, "really, you ruined my hair & not going to rightfully return my money?" & just leave the store. Go online, to BBB.org, file a complaint. Also, file the complaint with the state license board, for beauticians. Then, look up filing a claim against her in small claims court. Add on, cost for re-do, wigs, products, etc.
    Check out nolo.com. Lots of legal help there. Good luck you can do it.


    MANY MEN WANTED TO LAY ME DOWN, BUT FEW WANTED TO LIFT ME UP

    -Eartha Kitt

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    God/dess whirlerz's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    &, if she says "why didn't you say something @ the time"? Just say, I didn't have my glasses on, it looked ok at the time. Again, this's all happened to me before. I've never been refused (she could be a jerk tho). Usually, they try to talk you into letting them redo it, to try to keep your $. You tell then, "No, you ruined it too bad, I am too scared to trust you twice w/my hair & looks" I need my $ back, now, all of INCLUDING the TIP.

    Edit: In the meantime, you can go to another salon for a CONSULTATION ONLY. Show them your hair, & get their feedback, have them write it down if possible!
    Take pictures, & hopefully you have 'before' pics, IF you need them for the court case.
    I honestly feel she will give your $ back. Try to stay as calm as possible, when you talk to her, but FIRM & confident!.
    Edit again: Bring in (if you have) a 'before' pic & show her..if you don't have one, don't worry about it.

    Here's some links http://www.nolo.com/legal-encyclopedia/lawsuits-court
    http://www.bbb.org/
    Last edited by whirlerz; 04-18-2015 at 08:46 PM.


    MANY MEN WANTED TO LAY ME DOWN, BUT FEW WANTED TO LIFT ME UP

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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Thank you!!!!!! Made me feel a lot better and I'm ready to go in and get my money back.

    Definitely going to go to another salon for a consult and take lots of pics, just incase she decided to be a jerk.

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    God/dess tempest666's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Ugh I'm sorry hon.
    "Fake tits are like Kevlar. They don't guarantee your chances of survival but they sure as hell improve it."
    Tempest

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    God/dess whirlerz's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    The last time my hair got f'd up, was last yr..by an owner. The salon had just been well written up in a magazine, & online. She dyed my roots BLACK, she used some damn organic dye..
    I sent her a text..she confirms her appts by text & she was also closed Sun/Mon, & I went that Mon to another salon that was open. Also, I was a fair distance away. Anyway, she apologized & sent me a check w/in a week. I didn't go in there in person..But, had she asked me to, I would've come in..really that much you have to do.
    Don't worry about it. They know they have to do this..& don't bring up about the receipt either. If you can, write down the approx time & the date, just for your records. My last stylist didn't give receipts either, & I always paid in cash.


    MANY MEN WANTED TO LAY ME DOWN, BUT FEW WANTED TO LIFT ME UP

    -Eartha Kitt

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    Featured Member EastCoastDancer01's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Definitely get your money back from her, and tell her how disappointed you are with her service...she needs to know!! explain how you thought it looked okay at the salon but realized how bad it was when you got home and could see better. Once you get your money back, get the color fixed by another, better hairstylist. DO NOT let the same woman fix your hair, even if she offers to do it for free! Do some research online, or ask other people you know to refer you to a good stylist. Ask her to fix the color, and even out the layers. In the mean time, take BIOTIN to grow your hair back out! I've gotten bad haircuts before and biotin saved my life and made it grow back super quick!

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    Featured Member kaninchen's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Oh my god! I'm so sorry. My hair is super important to me too, I'm completely horrified by this and I totally feel your pain. I hope that you get everything fixed up and made beautiful again asap! Hugs!

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    Veteran Member EvelynHeartsYou's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Definitely ask for your money back. If she says no, write a bad Yelp review and post pictures.


    "I can fix your flat tire. Show me your vagina" -JoJoX

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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Thanks guys <3

    Man, this looks even worse than I thought. I can't even imagine a 4 year old could have done a worse job than this idiot. How does she own her own salon?? How!?!?! Ugh.

    The expensive shampoo's, conditioners, deep olive oil masks, $190 boar bristle brush, all that extra TLC I lavished on my hair to get it long and awesome, just wasted. I'm gonna have to chop it all off So much breakage, weird chunky uneven "highlights" and choppy layers......nightmare.

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    Featured Member kaninchen's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    ^ Are you sure you'll need to "chop it all off"?! Maybe post pictures here and we can help you figure out how to style it!

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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    I would be mortified to post pics Plus I have barricaded myself in at my place, no make up ugh. Basically my hair was like Alicia Silverstone in Clueless, a bit shorter with just a few loooong layers in the front. Now it's totally chopped up, thinned out on the sides. Like, a really really bad version of the Rachel. The shortest layer is up to my chin! With neon blonde skunk stripes lol

    I keep looking for pictures of cute bobs....oh man. I would appreciate any suggestions on what you guys think would be a cute bob! I have an oval face shape with high cheekbones (if that helps at all)

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    God/dess whirlerz's Avatar
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    Arrow Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    You need to have a consultation or two, with a senior (experienced) stylist, try a couple of salons. See what their recommendations are, & how you feel about them, & how you relate to the person. Have them write down what they say about your hair, for a backup, if hatchet lady starts giving you sh** about giving you a full refund.
    Look @ some pics, online, in magazines for ideas allure.com maybe..
    Then, go down to the hatchet lady & ask for your $ back
    From what you've said, I'd take her to court anyway, whether she gives you the $ back or not, don't mention anything about that or anything else, just calmly insist on a full refund, INCLUDING Tip!!.
    Pictures here would not really help anyway, you need a very experienced seniorstylist with strong color correction background & cutting/styling experience to see your hair in person.


    MANY MEN WANTED TO LAY ME DOWN, BUT FEW WANTED TO LIFT ME UP

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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    When you go in, emphasize that your hair is a big part of your business (and the stylist should understand, as her hair is a big part of her business, too). In a way, your hair pays your bills. Hair is money! And she knows how long it takes to grow hair out and how much effort goes into upkeep for long hair...

    Especially since it's a boutique salon (they can't afford to have unhappy customers talking about their bad experiences on Yelp and google reviews), she should take it well. Only let your anger show through if she starts to resist giving you your money back. Call and ask if you can set up a time to come in and discuss the haircut you got with her last week, just so you don't catch her off-guard. It's hard to not react badly when someone comes at you suddenly and with anger, even if you know they're right. If she's been in this industry for 20 years and has gorgeous hair, she probably knows she didn't do a great job with your hair, right? So give her a chance to apologize and refund the money graciously rather than demanding it back. Tell her you know she had the best intentions, but she must have been having a bad day or something, because you know she can do a better job than that at cutting and coloring, but you're going to have to spend a lot of money getting it fixed, etc...

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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    She probably will refund the money.

    BTW to regrow hair, you also need to eat iron rich food. Lentils, garbanzos, rice, etc. If your body has sufficient iron to grow out thick long strands it will look better faster.

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    Veteran Member HoolaTwister's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Thanks so much for replying ladies! I feel a lot better and more confident about going in there and getting my money back.

    And I'm gonna stock up on biotin and iron rich foods. I'm on a mission!

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    Featured Member kaninchen's Avatar
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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    ^ Oh and if you have a cast-iron skillet, it's a great tool to up the iron content of any food you cook in it.

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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Sorry to hear this I am going though the same type of disaster too at the moment except mine was damaged with bleach after 2 years of getting it perfect. I might just quit hairdressers entirely they are such f***ing catty cu nts.
    Many of the obstacles you once imagined are not even there.



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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Quote Originally Posted by HoolaTwister View Post
    Thanks so much for replying ladies! I feel a lot better and more confident about going in there and getting my money back.

    And I'm gonna stock up on biotin and iron rich foods. I'm on a mission!
    I'm taking the natures bounty 1000mcg biotin it really helps.
    Many of the obstacles you once imagined are not even there.



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    Default Re: Hairstylist totally butchered my hair!!!!!! In tears :(

    Quote Originally Posted by HoolaTwister View Post
    Thanks guys <3

    Man, this looks even worse than I thought. I can't even imagine a 4 year old could have done a worse job than this idiot. How does she own her own salon?? How!?!?! Ugh.

    The expensive shampoo's, conditioners, deep olive oil masks, $190 boar bristle brush, all that extra TLC I lavished on my hair to get it long and awesome, just wasted. I'm gonna have to chop it all off So much breakage, weird chunky uneven "highlights" and choppy layers......nightmare.

    UGH! It takes one idiot to ruin everything. I'm so sorry this happened to you.
    Many of the obstacles you once imagined are not even there.



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