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Thread: STREAMATE - Venting, Complaining, Discussing site issues

  1. #601
    Senior Member AlexiaRoss's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by BadBitch View Post
    It was dead as a doornail yesterday/last night. $60 in 5 friggen hours.
    Im sorry to hear that! Yeah it was a bit odd to me when Monday night I made 300 bucks in 3 hours and the next night, a whopping $2.57 the whole 1.5 hours i was online and NO traffic. Something was off for me. lol - and as soon as I logged off my 18 month old woke up ready to start his day at 3AM so I lost my motivation to try again later... I gotta get out of my camming slump starting tonight! Heres hoping for better traffic and no glitches tonight!

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  3. #602
    God/dess KatM's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Some people could not connect to exclusive chat while i used the SM broadcaster, i mean they were in paid chat but not typing no nothing then they just left.
    This guy said "something went wrong" but he did not give details, guess he was not aware of what caused the glitch.
    I was waiting for this SM broadcaster for soo long to the point i felt left out lol but now i dont even know if i should use it or not; guess i'll keep using it for now & see how it works.
    Also the bitrate stays between 1600-1700 here & calibration is "good". Okay, maybe these are the 'real' parameters the software pulls outta my PC, maybe is designed like this?
    I love the picture quality tho & the friendly interface, maybe the issue is some guys cant simply see me in true HD cause of their equipment &/or connection capabilities.

    ETA: right after i posted this i got disconnected, WTF!!
    Last edited by KatM; 11-26-2015 at 05:32 PM.

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    Featured Member IvyRose's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Ugggh just got disconnected after the goldshow count down and hitting goal... Pressed start, got a nice popup "goldshow could not be started due to system error". Thanks a bunch streamate, just wasted 15 minutes
    You can have everything in life you want, if you will just help enough other people get what they want - Zig Ziglar

    "Be thankful for the troubles of your job. They provide about half your income Robert R. Updegraff


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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by AlexiaRoss View Post
    Im sorry to hear that! Yeah it was a bit odd to me when Monday night I made 300 bucks in 3 hours and the next night, a whopping $2.57 the whole 1.5 hours i was online and NO traffic. Something was off for me. lol - and as soon as I logged off my 18 month old woke up ready to start his day at 3AM so I lost my motivation to try again later... I gotta get out of my camming slump starting tonight! Heres hoping for better traffic and no glitches tonight!
    It was so odd! Monday was by far, the best for me for the week. It slowly declined as the week progressed.


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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    It's to the point that if I can find another private based site with any traffic I'm quitting streamate There's a huge lag, my audio is effed up & guys keep getting kicked out of a exclusive. Wednesday I made about 35$ in 10 hours! I checked my rating afterwards and I had poor in birate and a turnaround time of 7001 . Dafuq is that? I didn't even know it went that high.

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by SuperPookie View Post
    I checked my rating afterwards and I had poor in birate and a turnaround time of 7001 . Dafuq is that? I didn't even know it went that high.
    Huh? I didn't either. Geez! Enough is truly enough!

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    I had 1 guy rate me 1 star for not pooping in pvt (yes PRIVATE)...

    Then I had another guy call me...8 minutes into the show asks me for my # and if I can escort for him for the weekend. I politely declined...he logs off immediately and rates me 3 stars.

    Friendly!

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    Veteran Member Prussia's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    So there is some sort of weird glitch going on with the gold I'm being tipped.. someone tipped me 65 gold in open, and it showed up as 46 gold in my earnings.I know it was someone outside the US tipping, but if they choose to tip in non-US gold then it shows the conversion in my open room text, not 65 in open room and then the conversion in earnings. WTF good night to have this happened! Can't wait to see what SM will write me back tonight.

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by SuperPookie View Post
    It's to the point that if I can find another private based site with any traffic I'm quitting streamate There's a huge lag, my audio is effed up & guys keep getting kicked out of a exclusive. Wednesday I made about 35$ in 10 hours! I checked my rating afterwards and I had poor in birate and a turnaround time of 7001 . Dafuq is that? I didn't even know it went that high.
    I seen mine in the 6000's either today or Wednesday.......idk wtf is going on either. I thought that it was my isp but now I am wondering?

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    tonight has been kinda awful. I took almost a month off due to having a baby. Not a fun welcome back, that's for sure! Hanging in there all night to make my goal!

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Can't get SM broadcaster to calibrate -- It always stops working. So fuck it, I guess.
    . . . !

    ~ a very badly behaved woman

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    Featured Member Chellyinparadise's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    I have been having some glitches since logged on, sm broadcaster is giving me problems then i switched to the encoder and that is messing up too, doesnt help frustration with little traffic either.. trying my best though anyone else having any issues with broadcaster and encoder acting up right now?

  20. #613
    Member mint_'s Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by Chellyinparadise View Post
    trying my best though anyone else having any issues with broadcaster and encoder acting up right now?
    Yes, with the encoder. Out of nowhere my video started pixelating pretty badly. Not sure what happened but it finally fixed itself. However, it didn't look 100% clear but it was definitely better than the pixels!

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  22. #614
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    I've been having so many problems.. for the past month but the last week has been the worst. I thought it was just my ISP or equipment but it looks like it's the whole site. WTF??

    People have been telling me they get kicked out of exclusive, it says I'm online but when they try to enter my room it says I'm offline, black screen, inability to type to me in guest chat, etc. This is with the SM Broadcast and encoder.

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  24. #615
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by mint_ View Post
    Yes, with the encoder. Out of nowhere my video started pixelating pretty badly. Not sure what happened but it finally fixed itself. However, it didn't look 100% clear but it was definitely better than the pixels!
    Yea mine did that too and then it was like i was in slow motion and the sm broadcaster just stopped working while streaming i logged off for the night going to rest and try again tomorrow.Hope it is better then. Thanks for letting me know. Hope it is better for you as well.

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    There was a day this week my shows were available in guest chat. People were tipping me in guest chat while I was in exclusive...that's a good indicator. SM support has been emailing me and asking me questions like "do you remember who told you they could see you?" And I was thinking to myself "But, you guys allow multiple people to have the same username so how would you even be able to pinpoint the problem?" I'm cooperating and trying to be as helpful as possible to helpfully create some resolutions VS just vent about them. I also don't want my shows to be seen in guest chat.

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    Featured Member EllieGold's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    I think my private shows are being shown in free chat. Some day guy goes "twerk again bb!" when i had done that in a private show not more than 5 mins earlier. Hrmm... kinda pisses me off.

  27. #618
    Featured Member webcamcutie's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    ^^^ I make it a habit to pause and unpause after every pvt/exclusive to make sure I don't get plagued by the black screen issues, or my pvt possibly displaying in freechat, seems to work pretty well. Haven't had many black screen complaints or my show being broadcasted in free that I'm aware of, that pause button seems to fix a lot of things!

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by xCamLovex View Post
    There was a day this week my shows were available in guest chat. People were tipping me in guest chat while I was in exclusive...that's a good indicator. SM support has been emailing me and asking me questions like "do you remember who told you they could see you?" And I was thinking to myself "But, you guys allow multiple people to have the same username so how would you even be able to pinpoint the problem?" I'm cooperating and trying to be as helpful as possible to helpfully create some resolutions VS just vent about them. I also don't want my shows to be seen in guest chat.
    OMG! This is my worst nightmare, having my paid shows broadcast to free chat.
    Are you a 'hidden' members only model? Or, are you seen on the public home page?

    Also, thank you, for sending the issue to support. At least they're working with you on this matter. (SMH not that they're good at actually resolving things)

    While it's awful to see that others are suffering with the same issues I have, black screens, etc. I'm disappointed that when I'd originally wrote to support weeks ago they said they could find no such problem occurring. Maybe no one else is taking the time to write them so they can get a sense these problems are wide-spread? I don't know.

    I'm so frustrated that I'm actually livid at not having an actual support staff to speak to. Or, that cares enough that I took the time to detail what's happening to me, yet they don't bother to take it seriously, sending back only a canned response. Nor do they look at the many screen shots I take time to make and send.

    Grrrrr....... I've got to quit writing because I'm beginning to boil again!
    “Do what you do so well that they will want to see it again and bring their friends.” ~ Walt Disney

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by webcamcutie View Post
    ^^^ I make it a habit to pause and unpause after every pvt/exclusive to make sure I don't get plagued by the black screen issues, or my pvt possibly displaying in freechat, seems to work pretty well. Haven't had many black screen complaints or my show being broadcasted in free that I'm aware of, that pause button seems to fix a lot of things!
    Thanks for posting your hack!
    I've heard it used for a number of other issues, but not this one.
    I'll give it a whirl.

    Fingers crossed
    “Do what you do so well that they will want to see it again and bring their friends.” ~ Walt Disney

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Friday the broadcaster kicked me offline WELL into a gold show, so I emailed support, like you do, and explained the situation and this morning I woke up to an email that says "as a courtesy to you we'll pay you 1/3 of the pledges for the show".

    ....so.... your system failed, you can verify from your end that the problem was with the broadcaster, and you're only paying me 1/3 of the pledges? Real freaking nice. Less than half for over 90 minutes of continuous performance...
    I'm not so mad about the number, I'm only losing $90 which eh, okay, I'll make it up on manyvids, no big deal. But the snarky fucking way that email was worded, and then the fact that they're only going to pay LESS than half the pledges for THEIR software failing is just infuriating. This after not being paid a couple weeks ago for another hour long gold show that I stood to make WELL over $90 off of, because support doesn't understand how their own billing system works, is just too much.
    Please Streamate, please get your shit together. I just want to work! I don't want to move to MFC. I like the private based format. I don't even mind that I only make 30%. So what. I can work with that. But when your shit is broken don't deny there's an issue or do me the favor of paying me less than half what I earned. Fix it and give me my damn money. Work with us to correct your tech issues. Imaging how much faster that crap over the summer would have been resolved if they didn't spend, how long? A month? Telling us "check your isp, there's no problem here, this is an isolated incident"
    HDHDJDIDODBEGSFBDBSFFDHDJGJDGSDHFKDJ!!!!!!!!!!
    I'm not even caffeinated yet!
    No power in the 'verse can stop me.

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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by EllieGold View Post
    tonight has been kinda awful. I took almost a month off due to having a baby. Not a fun welcome back, that's for sure! Hanging in there all night to make my goal!
    Screw camming! Congratulations on your new tiny human!!!! I'm sure it's adorable and squishy and sleeps a lot!
    No power in the 'verse can stop me.

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  35. #623
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by oCURIOUSo View Post
    Screw camming! Congratulations on your new tiny human!!!! I'm sure it's adorable and squishy and sleeps a lot!
    thanks! She keeps me on my toes that's for sure.

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    God/dess Blovely's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by oCURIOUSo View Post
    Friday the broadcaster kicked me offline WELL into a gold show, so I emailed support, like you do, and explained the situation and this morning I woke up to an email that says "as a courtesy to you we'll pay you 1/3 of the pledges for the show".

    ....so.... your system failed, you can verify from your end that the problem was with the broadcaster, and you're only paying me 1/3 of the pledges? Real freaking nice. Less than half for over 90 minutes of continuous performance...
    I'm not so mad about the number, I'm only losing $90 which eh, okay, I'll make it up on manyvids, no big deal. But the snarky fucking way that email was worded, and then the fact that they're only going to pay LESS than half the pledges for THEIR software failing is just infuriating. This after not being paid a couple weeks ago for another hour long gold show that I stood to make WELL over $90 off of, because support doesn't understand how their own billing system works, is just too much.
    Since they verified that it was on their end I would email Liz.

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    Veteran Member Prussia's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    I have a question: when a member tips you in gold or towards a gold show, and it's not in US$, it displays the converted amount in open/chat room as well as in earnings, correct? Because from my understanding members have the option to choose which currency they tip. So a 50 Gold tip in CDN$ would display 37.40 US$ Gold...

    I had a glitch last week with a member tipped me 65 gold in open room. However in my earnings it showed 46 gold, which is the US->CDN conversion. Which is weird because I swear every other time a member has tipped me in CDN etc it shows a random weird amount. So I emailed SM support and they told me the currency conversions only display in earnings, not in chat. Which, if that's how it's now in that case, is very misleading and not consistent.

    Does anyone have any insight into this for me? I feel like I'm going crazy...

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