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Thread: STREAMATE - Venting, Complaining, Discussing site issues

  1. #1601
    Veteran Member JoyKitten's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Today I've been bounced 4x using the 'Preferred' encoder settings. 3x in free chat, 1x in a paid session. Ugh!

    A few weeks ago I was having the same problem, so I sent detailed, very detailed info & screen shots.

    They replied it could be my lighting making the cam go nuts. I've changed all my lighting around, still getting kicked from the site. Clearly it's them, not us.
    “Do what you do so well that they will want to see it again and bring their friends.” ~ Walt Disney

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  3. #1602
    Member QueenMary's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Has anyone dealt with their image freezing on every single pvt session? It'll work fine in free chat for hours but 3 minutes into a pvt show and bam it freezes
    Could it be a Mac compatibility issue?

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  5. #1603
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Hello! sorry I didn't check in all weekend, if anyone needs the old sm encoder (version 12), feel free to PM me I have the installer file. It did solve many issues for me. Cheerio!

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  7. #1604
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    ^^messaged you

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    Featured Member seicento's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    For some reason sm broadcaster didn't want to start for me today.Uninstalled,reinstalled,was able to start it after a few reboots,calibrated again,my cpu(i5) would be 75% just with broadcaster running and no other programs.After another reboot I couln't start it again.Weird weird weird.I was using it properly till now.I'm thinking more of a computer issue and not broadcaster but who knows but since trying to start broadcaster for the first time today my computer went so slow.I'm doing a windows reinstall just now and hopefully things will get back to normal.All this shit didn't let me cam properly today.

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  10. #1606
    Veteran Member sweetgapeach's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Mine is also having issues. Won't open no matter what. Freezes my whole computer. Im also doing factory reset after trying to uninstall/install about twenty times yesterday and today

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    Featured Member seicento's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by sweetgapeach View Post
    Mine is also having issues. Won't open no matter what. Freezes my whole computer. Im also doing factory reset after trying to uninstall/install about twenty times yesterday and today
    Oh so it's not just me.I blamed my computer,it did the same thing,freezing and then nothing will run smooth after many reboots,yesterday broadcaster was just fine.Just finished reinstalling windows and gonna download smbroadcaster now, will see how's going on a fresh OS.

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  14. #1608
    God/dess JaneBurgess's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Im using Abobe Endoder to see if it helps. The sites been glitching all night so I'll see if this helps

  15. #1609
    Featured Member seicento's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by JaneBurgess View Post
    Im using Abobe Endoder to see if it helps. The sites been glitching all night so I'll see if this helps
    I used adobe encoder with no issues before trying to switch to smbroadcaster just one hour after starting my shift.I don't know why I didn't stick with adobe today,it was okay till I decided to use broadcaster and fucked my computer.I use them both every shift,when splitting I use adobe,when not ,i use broadcaster.I didn't have a problem with adobe in ages,I should just stick to that.

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    Featured Member seicento's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    So after reinstalling everything ,smbroadcaster decides for 1920x1080 @30 ,picture quality "good".I don't want this resolution but if I try to switch to 1280x720 and 2551 kbps it says quality "moderate".While before it was good or very good at 2500kbps,what the hell is wrong with it ?
    But at least now will start and won't freeze my computer.

    @sweetgapeach,a factory reset might help you .

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  18. #1611
    Veteran Member sweetgapeach's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    After I fought with it for three of the five hours I had to can Sunday, I switched to encoder and it was great. If clean install does not work, think encoder it will be for me until next update.

  19. #1612
    Featured Member seicento's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by sweetgapeach View Post
    After I fought with it for three of the five hours I had to can Sunday, I switched to encoder and it was great. If clean install does not work, think encoder it will be for me until next update.
    It worked for me ,so good luck,hope it'll work for you too.I just went online for a test and looked ok,but more important now i can actually run broadcaster on my computer again and wont freeze. If I could figure why it calibrated in that resolution and why now 1280x720 is just moderate ugh.

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  21. #1613
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    All I get is moderate picture as well and I have an i7 with super fast internet and I've been wondering why I can't get a better picture as well. Beyond annoyed!!! I'm also so over going back and fourth with the encoder and the broadcaster it's been adding at least 1-1.5 hrs on to my shift. I just want to get online, make my goal as quickly as possible and then get the fuck off, not be wasting time with all these technical problems!! Fuck!

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  23. #1614
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by JaneBurgess View Post
    Im using Abobe Endoder to see if it helps. The sites been glitching all night so I'll see if this helps
    Yes! Super Glitch Fest tonight! Ugh!

  24. #1615
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Yeah a fair few last night were saying the picture kept freezing for them while they were discussing what they wanted in private. The encoder seams to be running fine 10% cpu (amd athlon x4 oc 4.7gig) but the memory useage is mental. Think they have a memory leak in the encoder as 32-bit should never use more than 4gb of ram. Mine was using 8gb of ram. Had to pagefile the 8gb to ssd.

  25. #1616
    Featured Member Selenasecret's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Many of us have literally pc's that would make a gamer weep. twitchers stream 1080p run a game in ultra with 1080p even use green screen effects. Yet we cant get performance like that from the encoder

  26. #1617
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    lol I just found out a reg of mine blocked me... I tried replying to his message and i have been definitely blocked... not sure why seeing how our last excl was 30 min and we just hung out. this was about a week ago.

    has SM been known to block girls from/for custies? like how they block our custies from/for us after we report their violations ? Idk. just weird.
    Last edited by xoprincessremy; 02-23-2016 at 01:41 AM.



  27. #1618
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Factory reset did not fix it for me. I even did the super long one. Oh well, encoder it is.

  28. #1619
    Veteran Member sweetgapeach's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by xoprincessremy View Post
    lol I just found out a reg of mine blocked me... I tried replying to his message and i have been definitely blocked... not sure why seeing how our last excl was 30 min and we just hung out. this was about a week ago.

    has SM been known to block girls from/for custies? like how they block our custies from/for us after we report their violations ? Idk. just weird.
    In my experience, that usually means that they changed their name. If they change their name after emailing you, you can not respond.

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  30. #1620
    Veteran Member Sally Says's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by SamanthaSugar View Post
    All I get is moderate picture as well and I have an i7 with super fast internet and I've been wondering why I can't get a better picture as well. Beyond annoyed!!! I'm also so over going back and fourth with the encoder and the broadcaster it's been adding at least 1-1.5 hrs on to my shift. I just want to get online, make my goal as quickly as possible and then get the fuck off, not be wasting time with all these technical problems!! Fuck!
    how old is the i7? can you find the Processor Number?

  31. #1621
    God/dess KatM's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    I wish SM would tell us what pc's work best with the SM broadcaster cause it seems they built that software to run with a specific configuration, i mean we dont all have the same pc's, operating systems, rams & graphic's, on my machine the adobe encoder works perfect with the hd720 settings while the broadcaster not, it freezes once at 3 secs for half a second then another 3 secs of smooth stream and again half a sec of freezing.

    I dont get people complain about my stream, they say nothing and some take me pvt w.o complaining about freezing and lagging but also, i dont wanna ask them how my stream is and make them aware it could be an issue on my side, i asked a regular and he said yes, it's freezing constantly but i was thinking it's my connection (LOL) tho he did not take me pvt that eve even i switched to FMLE after & he saw me perfect again, guess it was a boner killer or something

    Guess the guys look, if they like what they see and stream quality is good they stay, if they dont like it they leave w.o a word i believe, going to another room to check how they like it so pretty often u not aware u have issues, room not loading, showing as in pvt or offline when not, so on, unless people really complain or regulars make u aware of things or somebody else is checking on ur stream u sit there clueless thinking all is okay.

    Looks like for everyone there are other 'symptoms' but for some is working perfect so what gives, why this?

    What configuration we really need to work with this broadcaster properly?

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  33. #1622
    Featured Member seicento's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by SamanthaSugar View Post
    All I get is moderate picture as well and I have an i7 with super fast internet and I've been wondering why I can't get a better picture as well. Beyond annoyed!!! I'm also so over going back and fourth with the encoder and the broadcaster it's been adding at least 1-1.5 hrs on to my shift. I just want to get online, make my goal as quickly as possible and then get the fuck off, not be wasting time with all these technical problems!! Fuck!
    I get 1920x1080 @30 ,picture quality "good" with an i5 @3.10GHz so is not like I have one of the best computers lol. But I don`t want that resolution as it will put more work on my cpu ,I want to stream in 1280x720 and this is where trying to switch gives me moderate quality.
    If you have an i7 I wouldn`t blame your computer but maybe your internet,although you know you have super fast connection,so am I, but the speeds are not always the same,my speed varies from morning to night really and maybe that is the case for you too.

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  35. #1623
    Veteran Member Sally Says's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    A new i5 will sometimes be better than an old i7 though

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  37. #1624
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Anything 3gig with more than 1core should work. Its all the background processes. Windows defender for example if they would only add direct x 12 to the software Amd would wipe the floor with Intel

  38. #1625
    Featured Member seicento's Avatar
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    Default Re: STREAMATE - Venting, Complaining, Discussing site issues

    Quote Originally Posted by Sally Says View Post
    A new i5 will sometimes be better than an old i7 though
    Agree Sally,but mine is old.I`m guessing her computer is not 6 years old ,I have first generation of i5 I think and I`m still able to get "good" and it used to be "very good" in broadcaster,that is why I said it could be her internet connection at the calibrating time being not so good.
    Even when splitting two sites and using encoder,mine is still doing a good job.
    Or when using two cams at the same time (one jci one broadcaster),never got moderate unless I choose lower resolution and then it will set itself to moderate.
    I don`t know,I`m not good at tech stuff,just sayin.

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