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Thread: Streamate Will not approve me.

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    Default Streamate Will not approve me.

    Hi I have come here to try to solve this problem after doing everything I could first.

    I tried to register for Streamate 3 weeks ago as a 24 year old.

    I gave all my ID and details and got them deleted and told by [email protected]

    Where are you streaming from:

    I told them where


    Got same email again

    Where are you streaming from:

    told again and was ignored.

    each time they took my id out and deleted it.

    They took days to reply each time

    I submitted new ID photos for 3rd time deleted again

    now 4th time and still ignored

    5th time my partner looked at it and she submitted it again

    my partner registered few hours before my 5th time and was approved within 5 hours odd thing she took my pictures with her profile approved for her but denied for me.

    My partner is a professional photographer with over a decade of experience.

    For me it feels like a kick in the ribs and made me cry as I waited 3 weeks and nothing and her approved in 5 hours as I am trying to figure out what I did wrong that Streamate took a dislike to me. I emailed Vanessa still no reply.


    5th application still pending no comment no nothing just basically ignored.

    I am not sure what to do I feel really upset over it though and have cried a few times about it. I feel like I am not meant to be working on Streamate. I wish I could work on Streamate and not be treated this way by the support staff.

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    Default Re: Streamate Will not approve me.

    I have since tried to register another account using same information again to try to get around whoever it was who answered my application.

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    Veteran Member Prussia's Avatar
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    Default Re: Streamate Will not approve me.

    Email Liz and explain to her you are going in circles with generic replies and would like help how to resolve this. [email protected]

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    Default Re: Streamate Will not approve me.

    Is their a phone number I can get hold of please that could get me through to Streamate. Thank You

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    Default Re: Streamate Will not approve me.

    Is their any other staff emails for Streamate that might be helpful please. Thank You

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    God/dess Marina Starr's Avatar
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    Default Re: Streamate Will not approve me.

    There is no number. Your best bet is to contact Liz with the email provided above. She's very helpful!
    Quote Originally Posted by amelian View Post
    Is their any other staff emails for Streamate that might be helpful please. Thank You
    Quote Originally Posted by ~Carmen~ View Post
    I can see you being 90 and flipping your long hair, still teasing the boys.



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    Default Re: Streamate Will not approve me.

    I spoke to their department and got abuse for being Transsexual by Streamate Staff. I realise Streamate wont accept Transsexual models despite me being post operative. I am suprised they are allowed to continue operating since they are commiting crimes under the City of Seattle law where they are located.

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    Default Re: Streamate Will not approve me.

    I hope the staff decide to solve this otherwise I will begin a lawsuit against Streamate for discrimination now I had abuse when discussing my application I consider the declines and interferance to be motivated by prejudiced staff.

  11. #9
    God/dess Marina Starr's Avatar
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    Default Re: Streamate Will not approve me.

    I am a Transsexual and have never experience such treatment. SM is very Tranny friendly. This is not to diminish your personal experience. Please email Liz and explain your situation.
    Quote Originally Posted by amelian View Post
    I spoke to their department and got abuse for being Transsexual by Streamate Staff. I realise Streamate wont accept Transsexual models despite me being post operative. I am suprised they are allowed to continue operating since they are commiting crimes under the City of Seattle law where they are located.
    Quote Originally Posted by ~Carmen~ View Post
    I can see you being 90 and flipping your long hair, still teasing the boys.



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    Default Re: Streamate Will not approve me.

    I hope she solves it my wife is currently emailling BBB and city of Seattle for discrimination she used to be a Seattle resident to very recently. My wife who heard the phonecall is having none of it and is very saddened they decided to respond this way and took the decision to involve the authorities.

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    Default Re: Streamate Will not approve me.

    Seriously email Liz. She will help you.





    Quote Originally Posted by Miss_Red View Post
    Audritwo's asshole sees all, knows all. Spurs on armies of orcs. Casts fear into the dwindling races of Middle-Earth. Fears hobbits.

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    Default Re: Streamate Will not approve me.

    I have emailed Liz I hope she solves this. I just want to work and pay my bills then when I have enough money to survive and be ok start helping others who are not so fortunate. I feel a obligation to help others who are trans or homeless and not had the opportunities I have fortunately had.

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    Default Re: Streamate Will not approve me.

    Ah, did you phone the customer number? From what I've heard that never goes well when performers use it. Email Liz.

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    Default Re: Streamate Will not approve me.

    For future reference, please do not call the customer service number. That is for customers related issues only. Cisgender and Trans models have had the same unpleasant experience when calling customer service so it's not a Trans thing. It doesn't make it right but I just want to put it out there.

    Streamate has no phone support for models-YET!
    Quote Originally Posted by amelian View Post
    I hope she solves it my wife is currently emailling BBB and city of Seattle for discrimination she used to be a Seattle resident to very recently. My wife who heard the phonecall is having none of it and is very saddened they decided to respond this way and took the decision to involve the authorities.
    Quote Originally Posted by ~Carmen~ View Post
    I can see you being 90 and flipping your long hair, still teasing the boys.



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    Default Re: Streamate Will not approve me.

    I don't think it's a trans discrimination thing. It's an obvious SM support is incompetent thing.


    Also no models can call the number. That number is customer accounts only. They yell at ANY MODEL who calls that number. Trust me, it's not because you are trans or post op. I think you are now making mountains out of mole holes at this point.



    It's the Sunday after Christmas mind you, Liz will get to it when she is back in the office. That girl does a lot for that company and deserves a break.





    Quote Originally Posted by Miss_Red View Post
    Audritwo's asshole sees all, knows all. Spurs on armies of orcs. Casts fear into the dwindling races of Middle-Earth. Fears hobbits.

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  23. #16
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    Default Re: Streamate Will not approve me.

    I understand you may think of me as making mountains out of molehills. I do apologize if it comes across this way. I spend nearly every spare moment when not working standing up to help those who are not as fortunate while only 24 that has been what I do for nearly 8 years now. Because of this I have got so used to dealing with so many organizations who unlike Streamate who replied to my email and are resolving this now where it was a genuine mistake with problems with support in the other cases it is not a mistake it is intentional with other corporations and organizations out there. Because I deal with so many organizations so often it can at times be very difficult to judge if its a error or intentional I am just glad in this case it is a simple mistake.

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    Default Re: Streamate Will not approve me.

    Quote Originally Posted by amelian View Post
    I have emailed Liz I hope she solves this. I just want to work and pay my bills then when I have enough money to survive and be ok start helping others who are not so fortunate. I feel a obligation to help others who are trans or homeless and not had the opportunities I have fortunately had.
    Keep in mind today is a Sunday, and SM just ended a big contest during a holiday weekend. Liz usually takes about a day to reply (to me) under normal circumstances so with all the emails and backstage type stuff Liz will have to handle Monday she may be a little slower.
    I realize you've been waiting for weeks to sort out the issue but if Liz hasn't been made aware of it she 1. Isn't to blame for support sucking. And 2. Can only work so fast to handle your issue and the countless others we've all emailed her about since she left the office for the holiday.
    As everyone has said multiple times, contacting Liz is your best bet, you just have to give her time to handle it.

    And I'm obviously not an expert but I'm pretty sure SM doesn't have to contract with anyone they don't want to. They're not a statutory employer so they're not held to the same standards as, say, starbucks.
    No power in the 'verse can stop me.

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  26. #18
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    Default Re: Streamate Will not approve me.

    You are making mountains out of molehills, so please calm down. I'm glad you're an activist, but that isn't the situation here. We're a forum of sex workers who regularly experience discrimination. We aren't going to laugh you down if there's something wrong.

    SM general support has high turn over and general incompetence. Known fact. Customer support is NOT general model support, and you will not receive help if you contact customer support as that is neither their trained area nor their job. They will tell you not to block up the line for paying customers in the same manner that we would tell a freeloader not to waste our time with things that aren't our concern (i.e. their erection and lack of funds).

    It is a holiday weekend and December is always hectic. Vanessa and Liz are not available at either of those times, so you don't get to be pissed at them for emails they haven't read yet. They have lives outside of work. They'll get back to you when they get to your email. They're quick, but they aren't gods.

    Your application itself may be the issue. SM is very trans friendly and dozens of models active in this very sub forum are trans and work for them, in various stages running between pre-op and mid-transition. However, once you are post-op, you are not considered transexual by SM and if you listed both trans and post-op on your app, that would cause difficulties in placing you for the basic staff. Sure, you're technically still transgender by all measures, but for a porn site you are listed by what you will look like to customers and when you're post-op that means cisgendered. It's a camming specific nuance.

    Please tell your partner to stop threatening with a lawsuit or the BBB. SM has done nothing wrong legally and there's no proof they were in any way discriminatory against you for being trans based on either their history or what you've told us. Support is normally this bad on the general end and the upper echelons are unavailable on weekends. It is what it is, but coming to a forum as a new member and saying you want to cause damage to a major earning site that many of the senior members here work for the majority of their income will not go over well.


    Also, side note: this whole thread smells very, very fishy to me. Just saying--it went from 0 to 60 freak out far too quickly.
    Last edited by Issabelle; 12-27-2015 at 05:40 PM.


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    Default Re: Streamate Will not approve me.

    Admin please close this thread as there is no more need to continue with these post, this issue is being solved. Thank you!

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    Default Re: Streamate Will not approve me.

    Issa, made some great points! Once have a vagina, you are no longer a built-in fetish. You are just another girl, one with Trans experience. A post operative Transsexual.

    "It went from 0 to 60 freak out far too quickly."


    I blame that on the whoremones, LOL!
    Quote Originally Posted by ~Carmen~ View Post
    I can see you being 90 and flipping your long hair, still teasing the boys.



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  31. #21
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    Default Re: Streamate Will not approve me.

    Quote Originally Posted by amelian View Post
    I hope she solves it my wife is currently emailling BBB and city of Seattle for discrimination she used to be a Seattle resident to very recently. My wife who heard the phonecall is having none of it and is very saddened they decided to respond this way and took the decision to involve the authorities.
    Doubt Seattle will do dilly squat. I know, I'm from there. I would email Liz as she's super helpful with model support.

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    Default Re: Streamate Will not approve me.

    I hope you got it resolved?
    I had some issues w/them too, was frustrated, but it got resolved rather quickly.
    Anyway, good luck


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