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Thread: BongaCams Is The Worst Camsite Official Thread

  1. #176
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    "Sexy teen girls and mature women with big tits and shaved pussy perform live on free sex cams. Join our free chat and enjoy hot sex shows live!"
    When i see teen girls i immediately think of minors. Can any age broadcast on this site?

  2. #177
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    No they require I'D verification
    "If you want to earn more, learn more" ~ Zig Ziglar




  3. #178
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by JGB2009 View Post
    Yea he got what he wanted and you refund him. I don't care what you say. That is just wrong on so many levels!!!!!
    Its really up to the site if they want to refund a client or not. Its their right and part of customer service to offer refunds to the client. The issue here is that AC did not get paid! The contract with the model states that there are no charge backs. That means there should be NO CHARGE BACKS! It doesnt mean "we will pick and choose when you will get charged back based on your behavior and performance".

    I have no doubt that in this instance AC did exactly what the client wanted however even if a model does nothing the client wants or does the opposite of what he wants then he/she should still be paid for the time the client was in the private room! As Models we are independent contractors so once that customer has decided to enter into a private show that is entering a contract that says "I agree to pay X per min for your show" regardless of what he see's or doesnt see he has agree'd to pay the model and thus the model is entitled to his/her earrings for the time the client was in the room. So Bonga cams has broken their contract with the model by with holding her earnings.

    Quote Originally Posted by Olga BongaCams View Post
    Hi, everyone!

    My name is Olga and I am a project manager at BongaCams. I will try to do my best to resolve any outstanding issues, and make sure that all your concerns are addressed.
    One of my top priorities is ensuring your comfort and peace of mind. I would love for us to develop a dialogue that is both open a kind!

    Quote Originally Posted by anonymous camgirl View Post
    So the other day! I had the great displeasure of doing a show with one of those HURRY UP guys!!.. SHOW TITS!!.. so I did.. to appease him.. and then he said HURRY UP!.. so after a min of showing him my tits,.. I didn't like his rudeness so I banned him.. come to find out he got all his money back and I didn't get paid to show this rude man my tits.. I questioned them about it... and I didn't get an answer to my question.. And all they said is he didn't get what he wanted.. UH OK.. then they have the nerve later on to send me a message saying we are following you on twitter and so please promote us like you do the other sites. UH! I don't know if I want to.. Knowing that if you ban a rude abusive customer you wont get paid for the pvt.. I am being selective who to go to pvt with for now..


    There was a refund, because the member didn't get what he wanted. You see that as a chargeback, but that is not correct, we don't have chargebacks. We fix that now, sorry about confusing you. That kind of situations (refunds) happens, but not often. And as I see in your profile, we was trying to chat with you, but you didn't answer to our messages. Please be so kind, contact our Support Team and tell them what happened. If you aren't agree with something – always feel free to contact our Support!
    Olga it is great to be hearing from Bonga cams on this thread but your response to this issue falls short. The only way to correct this issue is pay the model what she is owed and to insure that this never ever happens to another model in the future. This is not an issue of language where "Refund" does not mean the same thing as "Charge back". They are both the return of money to the client and regardless of why the model should be paid. If you ment something different when you stated "No Charge Backs" then you need to clarify in your contract that the company will with hold earnings from models if they should decide to "Refund" a clients money if they deem a models behavior inappropriate. Cause that means a completely different thing from what you currently stated and models need to know that you feel you have the right to punish them for bad behavior. Some models may not want to work for a company with that policy.

    I was interested in joining the site but Im going to sit back and see how this all works out.

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  5. #179
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    I just spent 20 minutes on their live chat asking about this. After initial reluctance they were quite helpful. Their stance seems fairly similar to AW. For now I'm happy to continue working there but will update if I experience any issues that seem contrary to what I was told in this conversation.

    You can see the full conversation here http://i.imgur.com/KPXk9oO.jpg

    Hope this is helpful to you all x
    "If you want to earn more, learn more" ~ Zig Ziglar




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  7. #180
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by sexysusie View Post
    I just spent 20 minutes on their live chat asking about this. After initial reluctance they were quite helpful. Their stance seems fairly similar to AW. For now I'm happy to continue working there but will update if I experience any issues that seem contrary to what I was told in this conversation.

    You can see the full conversation here http://i.imgur.com/KPXk9oO.jpg

    Hope this is helpful to you all x
    Okay I read the whole thing but it still doesnt sit well with me. The fact that all a member has to do is complain and they will refund him is okay but why then does the model have to refund him as well? That is the sites decision not hers! The model should get paid regardless on a "No Charge Backs" contract because that is what she agree'd to.

    After 20 mins they wont refund him doesnt impress me either because he did not say what the time limit exactly is. What about 2mins? What about 10 mins? When exactly do I get to know that your not going to come policing my performance and decide I wasnt good enough and take away my money? The reason the support person did not answer that exactly is because they have no policy on that. They have been caught in a lie and now they are trying to defend themselves by putting the blame on the model and that is not right. I want to work for a site that stands behind its models and does what it says its going to do ie. pay without the threat of charge backs.

    Im not so easily pacified as to just accept that they get to play judge and jury on each models performance and decide if she should get paid because it leaves room to screw a model over, as in the case with AC!

    This whole thread is peppered with examples of the site degrading women. Now it looks like they want to change that and they are considering our comments here and that is AMAZING. Cause I can forgive mistakes! However their policy needs to be rock solid and written out in black in white where ever model can read it and understand it. In the mean time AC should be paid for her show regardless because when she did it the policy did not say that she could be penalized if the client was refunded and so the site should honor that contract with it models until the contract has been modified.

    Anonymous Camgirl is a Front page girl on SM. She has viral videos and is very well known. She has been camming for Years and is an asset to any site because she is a professional. She deserves to be treated as such.

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  9. #181
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by BeautifulJaleesa View Post
    "Sexy teen girls and mature women with big tits and shaved pussy perform live on free sex cams. Join our free chat and enjoy hot sex shows live!"
    When i see teen girls i immediately think of minors. Can any age broadcast on this site?
    Even this description is an example of degradation. What if I am 24 am I mature? Im certainly not a teen. And who uses teen anymore why not "barely legal". Teens start at 13 and end at 19 only two of those years are legal (one if your Canadian) why push the envelope? How about hairy women? If I work here do I suddenly have to shave my pussy?

    I get it you want to turn men so they will join but men are simple you can appeal to them while allowing us to keep our dignity!

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  11. #182
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    their policy needs to be rock solid and written out in black in white where ever model can read it and understand it. In the mean time AC should be paid for her show regardless because when she did it the policy did not say that she could be penalized if the client was refunded and so the site should honor that contract with it models until the contract has been modified.
    Completely agreed. Perhaps all models need to etc onto them about this. The more that do the more likely they are to take action.
    "If you want to earn more, learn more" ~ Zig Ziglar




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  13. #183
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Wow, that is crazy if they are refunding guys from girl's earnings!

    Yes, that isn't semantically a charge-back.....but if you are going to take it out of a camgirl's pocket it isn't a 'refund' either. If it was a refund then the site would be doing the refunding.

    What you are essentially doing is slapping the girl with a 'fine' by making the girl pay out of pocket so the site can refund the customer.

    To call it anything else is completely disingenuous.

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  15. #184
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Just to be more clear, They sent me this message and I had no idea I received it til the next day.. And I couldn't reply back because the message box was greyed out.




    Admin-1

    Hello









    17/02/2016

    Admin-1

    Admin-1

    We have received user: Tyler334 concern, that you have been in private chat with him, did show for 5 seconds, and banned member.









    17/02/2016

    Admin-1

    Admin-1

    Did this happened?









    17/02/2016

    Admin-1

    Admin-1

    Since you did not agreed with memebr about this sutation, and banned him, we are forced to refund tokens back to member Tyler334, in amount : 38.









    17/02/2016

    Admin-1

    Admin-1

    In case of any issue you can contact our support https://en.bongacams.com/contact-support.
    Have a nice day!


    As you can see they say I showed for 5 seconds as they say. uh ok because the member stayed a whole 1 minute plus in pvt and my tits were out the whole time.. Here is the transaction for the show. I don't even think researched it at all.. 5 seconds? where do they come up with this? I think the member said she only showed for 5 seconds. LOL. .. we all know they lie all the time. So they sided with him instead of the model. Well then if that was the case why did the member sit there for over a minute before I banned him?

    17/02/2016 17/02/2016 01:09 Tyler334 Private Refund 38 €1.90 ($1.90)

    I also don't understand this company.. They say they are based in Florida but their support who I have contacted on numerous occasions to ask questions doesn't seem to speak fluent English. It seems that when speaking with them English is a second language.. and I think they have a miscommunication problem in handling these matters. Which is not a good thing.

    They also do not send an email to your email address on file.. So once you log off the site there is no way of knowing they need to speak with you. Another flaw.
    Last edited by anonymous camgirl; 02-20-2016 at 08:56 AM.

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  17. #185
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    anyone else notice that when shit hit the fan olga bounced out ?
    Quote Originally Posted by BombshellBelle View Post
    Always dress like you're going to bump into the woman seeing the man who broke your heart.
    Quote Originally Posted by sexyadrienne View Post
    Yes, sex sells, but it sure as hell doesn't sell itself!
    I went from poor to please pour me another drink - Lil Wayne
    Quote Originally Posted by IvyAdams View Post
    You're a sip of fine champagne darling, and the guys who deserve to taste you should be able to buy the whole glass.


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  19. #186
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by bongacams.com View Post
    Dear models!


    We are happy to inform you that from now on BongaCams is completely free from chargebacks and refunds! You will never have to deal with any payment disputes ever again!
    At BongaCams, we always try to put our models well-being at the center of everything we do and payment disputes are no different. Being an online model comes with many challenges – chargebacks shouldn’t be one of them!

    From now on we'll cover all chargebacks and refunds (regardless of the cause), so that you can focus on your work and let us worry about the rest! If you don't have an account with us - now is the time to sign up and start earning money!

    Wtih kind regards,
    BongaCams Team
    They are happy to inform us that from now on BongaCams is completely free from chargebacks and refunds?

    BongaCams you have some explaining to do!

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  21. #187
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by sexysusie View Post
    I just spent 20 minutes on their live chat asking about this. After initial reluctance they were quite helpful. Their stance seems fairly similar to AW. For now I'm happy to continue working there but will update if I experience any issues that seem contrary to what I was told in this conversation.

    You can see the full conversation here http://i.imgur.com/KPXk9oO.jpg

    Hope this is helpful to you all x
    i read the picture of the convo i really dont think they anserwered ur questions at all it sounded to me they were giving very basic answers trying to skirt around the issue - respond to answers without answering them . thats what i got out of it but to each their own .

    thank you for taking the time to try and resolve it for all of us tho - cool points for you .
    Last edited by Snowy0Star; 02-20-2016 at 08:56 AM.
    Quote Originally Posted by BombshellBelle View Post
    Always dress like you're going to bump into the woman seeing the man who broke your heart.
    Quote Originally Posted by sexyadrienne View Post
    Yes, sex sells, but it sure as hell doesn't sell itself!
    I went from poor to please pour me another drink - Lil Wayne
    Quote Originally Posted by IvyAdams View Post
    You're a sip of fine champagne darling, and the guys who deserve to taste you should be able to buy the whole glass.


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  23. #188
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by DEUCESWILD View Post
    Just signed up under your link . Here is my link if anyone wants to pay it forward http://bongamodels.com/?fuid=21231168
    Just signed up with your link, here's my link if anyone wants to pay it forward

    http://bongamodels.com/?fuid=21292270
    Follow me on twitter: @reneesakuya1

  24. #189
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Let's also state that there were 3 customers using voyeur view during that time the member was in private chat.

    17/02/2016 01:09 Tyler334 Private 38 €1.90 ($1.90)
    17/02/2016 01:09 yoref Voyeur 9 €0.45 ($0.45)
    17/02/2016 01:09 balesword Voyeur 10 €0.50 ($0.50)
    17/02/2016 01:09 aik11 Voyeur 3 €0.15 ($0.15)


    I hate to harp over a miniscule amount of money but it is the principle.

    Quote Originally Posted by anonymous camgirl View Post
    Just to be more clear, They sent me this message and I had no idea I received it til the next day.. And I couldn't reply back because the message box was greyed out.




    Admin-1

    Hello









    17/02/2016

    Admin-1

    Admin-1

    We have received user: Tyler334 concern, that you have been in private chat with him, did show for 5 seconds, and banned member.









    17/02/2016

    Admin-1

    Admin-1

    Did this happened?









    17/02/2016

    Admin-1

    Admin-1

    Since you did not agreed with memebr about this sutation, and banned him, we are forced to refund tokens back to member Tyler334, in amount : 38.









    17/02/2016

    Admin-1

    Admin-1

    In case of any issue you can contact our support https://en.bongacams.com/contact-support.
    Have a nice day!


    As you can see they say I showed for 5 seconds as they say. uh ok because the member stayed a whole 1 minute plus in pvt and my tits were out the whole time.. Here is the transaction for the show. I don't even think researched it at all.. 5 seconds? where do they come up with this? I think the member said she only showed for 5 seconds. LOL. .. we all know they lie all the time. So they sided with him instead of the model. Well then if that was the case why did the member sit there for over a minute before I banned him?

    17/02/2016 17/02/2016 01:09 Tyler334 Private Refund 38 €1.90 ($1.90)

    I also don't understand this company.. They say they are based in Florida but their support who I have contacted on numerous occasions to ask questions doesn't seem to speak fluent English. It seems that when speaking with them English is a second language.. and I think they have a miscommunication problem in handling these matters. Which is not a good thing.

    They also do not send an email to your email address on file.. So once you log off the site there is no way of knowing they need to speak with you. Another flaw.
    Last edited by anonymous camgirl; 02-20-2016 at 09:21 AM.

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  26. #190
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    I was going to try them out but watermarked videos aren't allowed, that kinda sucks. I tried to upload a video for sale and it said it failed due to personal information print on video. It was just marked with my cam name. I'm assuming watermarking your video stream isnt allowed either then. I saw you can opt to have a dmca stamp put on your feed but I would rather have my cam name watermarked, easier to find my stuff thats been illegally uploaded places that way
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  28. #191
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Well, here's my question> If models can't watermark their pictures, videos, or feed, then isn't it obvious BC is going to use them without model's permission and not compensate them? Well, I'm going to split-cam with them tonight. Be my first night at BC.

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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    I tried uploading a video for two hours and it would say complete, file uploaded. I never got approved. It followed all the requirements for lenghts, MB etc. I did live support and these morons are saying we don't see it, try another browser ..blah blah. Dumb fuckers. Pissed me off. I'll try again but I'd like to know has anyone successfully uploaded a video and what file type was it? I did .wmv and .mov
    I also had two full privates out of the blue last night. Quick 300 tokens. I just keep it open all night while online. Never hurts.








    Quote Originally Posted by takiaya View Post
    I was going to try them out but watermarked videos aren't allowed, that kinda sucks. I tried to upload a video for sale and it said it failed due to personal information print on video. It was just marked with my cam name. I'm assuming watermarking your video stream isnt allowed either then. I saw you can opt to have a dmca stamp put on your feed but I would rather have my cam name watermarked, easier to find my stuff thats been illegally uploaded places that way

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  32. #193
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    In regards to uploading videos, it's my advice to only upload the one, required video for the RevShare%. VIP members can see your videos free. It's been my experience that no one really cares or buys videos. VIP members can pay any price they want for the first week of VIP... like, seriously, members can pay $1 to be a VIP for a week "trial". I'm sure there are those savy enough to keep making new VIP accounts for the $1.

    I have spoken with support about using Project Maenad to send videos but they still state that this is not allowed because it is an outside website. I wrote to them an e-mail on 2/11/16 with my feedback and suggestions, which included a better way to sell videos, but have yet to hear back.

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  34. #194
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Wow... I was going to sign up on Wednesday but decided to go on a little mini vacation for the rest of the week for some self care instead. Glad I waited because I'm not going to bother until I see how this chargeback situation is resolved. I'm glad that Olga answered the other questions and clarified some things, but uhh... a refund to the customer that comes out of a model's earnings is indeed a chargeback.

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  36. #195
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Oh, so chargebacks are called refunds now. Are you supposed to tape each show on your end from now on to prove you're right? Cuz I could see customers taking advantage of this shit. "Not only did she show her boobs, but I got to see them for free!" What's supposed to happen if you have to end a show early? Tyler whoever can just go model to model spending his precious two dollars and getting it returned. Won't even start on what an awesome life he must have, but what the fuck?
    Twitter:
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    Quote Originally Posted by xStacey View Post
    Close contact, for an hour, for $40? And I guess I'll have to make conversation with them too?

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  38. #196
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Hope everything gets cleared up--I was going to try out Bonga on Monday!

    ~ "Well, actually..." doesn't pay my bills bb ~

  39. #197
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by sexysusie View Post
    I would like to see a definitive response to this as well. So far i really like bonga but if there's even the remotest chance I'm going to be giving free shows because some guy says he wants his money back then there is NO chance I'm working there again. That sort of system is wide open to abuse, you're basically giving guys a free pass to steal from us.
    I had started to sign up but if this diabolical bullshit is how they roll then the process stops right now. This is not how we do things; I am not being coerced with the fear of not being paid hanging over me because some entitled dickwad wants me to launch the microwave up my cervix while fellating the dog.

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  41. #198
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Lol kdb I saw you had started to sign up. I'm still going to work there as it's a handy site for extra ££, I will update though if I have any issues. They certainly have a few things they need to get sorted ASAP!
    "If you want to earn more, learn more" ~ Zig Ziglar




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  43. #199
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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    Quote Originally Posted by kinkydirtybitch View Post
    some entitled dickwad wants me to launch the microwave up my cervix while fellating the dog.
    Yep, all a customer has to do is get what he wants, either insult a girl or ask for something illegal-dangerous-disgusting, she ends the show, and he gets it for free. I'm sure it's not the tiny amount that matters, it's the principle. Can guys change their names on here easily or can everyone preblock Tyler-random-numbers?
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    Quote Originally Posted by xStacey View Post
    Close contact, for an hour, for $40? And I guess I'll have to make conversation with them too?

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    Default Re: BongaCams Official CC Thread - it's actually not that bad!

    This pisses me off. Of course guys will take advantage of this left and right. Too bad, really wanted to try the site. But I won't now, at least until we know for sure this won't happen again. No way will I let the guys control what I do and don't do for them! Shame on Bonga Cams!

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