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Thread: Tech question, Gaming laptop and C920 webcam

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    Senior Member kiki399's Avatar
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    Default Tech question, Gaming laptop and C920 webcam

    Hey ladies. I just picked up a new i7 gaming laptop today. Normally I work SM using my old Logitech 9000, because the c920 was too powerful for my old laptop. I calibrated both, no problems. However when I streamed, customers said my sound was distorted. Damn was it ever. I had a loud whistling, screeching sound. Just wondering if anyone knows why, or what adjustments I can make. I used all the different microphones,no change.

    Any advice would be greatly appreciated...Thanks,!

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    Featured Member KarinaGiselle's Avatar
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    Default Re: Tech question, Gaming laptop and C920 webcam

    What are you using to stream to SM? The SM encoder, Flash media encoder or OBS?
    Camming PC specs database and suggested builds ||Post your internet speedtest results .||Wanna stay safe while camming? Find out how ||||||

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    Senior Member kiki399's Avatar
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    Default Re: Tech question, Gaming laptop and C920 webcam

    SM broadcaster, my old laptop used the previous beta version, this is the newest, because I don't have that copy on the new laptop

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    God/dess Blovely's Avatar
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    Default Re: Tech question, Gaming laptop and C920 webcam

    I'm not sure what could be causing that but I know that when you check your own feed it causes the mic/sound to screech and echo.

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    Senior Member kiki399's Avatar
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    Default Re: Tech question, Gaming laptop and C920 webcam

    Quote Originally Posted by SweetieBitch View Post
    Do you have an option on your webcam called "RightSound"? and if so, is it on or off? On my Logitech software/settings I always "uncheck" this box. It defaults as "on" every time my computer restarts, so I have to go uncheck it before most of my shifts. In my experience (and confirmed by custies), having this option on makes things sound very distorted, particularly if you play music in your room while you talk. I can't speak for other girls, but if you want to test the playback yourself, one way to do that would be to record yourself twice with RightSound on and off.
    I'm going to try that, I found that on my Logitech. I never had to, but awesome to know. Thanks so much!!!

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    Default Re: Tech question, Gaming laptop and C920 webcam

    In the encoder, you have to set the mic to default not c920. when my audio was set to the c920 it never synced with my video And had feedback issues

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    Senior Member kiki399's Avatar
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    Default Re: Tech question, Gaming laptop and C920 webcam

    What worked was I emailed myself SM Broadcaster version 13, problem fixed. I had installed the newest beta version. Now no issues with either my 9000 or c920.
    Thanks girls!!

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    Default Re: Tech question, Gaming laptop and C920 webcam

    Quote Originally Posted by SweetieBitch View Post
    Do you have an option on your webcam called "RightSound"?
    This is awesome news. I've been having this distorted audio problem for a long time. I knew it had something to do with background music but never found a fix. I can't stand silence so I resorted to connecting my music to a radio across the room with an aux cable. Distance and reducing volume and bass helped somewhat, but were not fixes.
    --

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