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Thread: STUNNED. I was NEVER meant to work on Streamate.

  1. #1
    Featured Member Incantatious's Avatar
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    Default STUNNED. I was NEVER meant to work on Streamate.

    I left my account for a long time; long enough for it to be shut down. This year, with C4S (my main gig for a while), messing up so terribly with payments this year, I thought I'd get into SM again. Well. I emailed support, and they kindly opened my account again. Awesome! I just needed to send off my ID again. All done, but I got rejected.. With this email:


    "Hello, the ID you used for your account is not one we really accept.
    We have set the expiration date on the ID for 12/31/2016.

    Please upload a different/current ID to your account in the next two months, so we can approve it & get the account in proper order.

    Let us know if you have any questions.

    Thanks"


    My response:


    "Ah crap, it's the only one I have being as it's widely accepted in my country (UK).
    It's the one I originally started working on Streamate for and it was fine back then. I worked SM for a few years. Shall I just upload another pic of it? I still use it as my current and legal ID.
    Thanks!"


    Their response:


    "It actually wasn’t fine back then. It was incorrectly approved.
    Do you have a Passport or Driver’s License?
    You have until the end of the year to obtain a different ID.

    Let us know if you have any questions.

    Thanks"




    ......HOLY..... FUCK.....

    My response:


    "Good God. I worked for Streamate for years, even doing TV broadcasts, thousands of shows, all with an incorrectly approved form of ID and now, years later, I can't use my account even though I'm now almost 30 years old? It strikes me as unfair that I'm being rejected now until I pay out for other form of ID (if I want a passport, I would have to pay upward of £100), when I had worked for Streamate for so long, when I already possess a form of ID which serves as proof of my age and identity."



    I just have no idea wtf is going on... So it's amazing I EVER was able to work on SM.

    I was so highly regarded on their site a couple years ago earning upwards of $100 per hour all with an ID they weren't even supposed to approve of!!! and now I get this shit. Great.




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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Hi girly! Welcome back, sorry to see you're having issues. About two years ago I think, SM did a massive update in regards to the IDs we all have on file. I guess they realized how sloppy they had been?

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    Featured Member Incantatious's Avatar
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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Awesome to see you again!! I see! Damn. I kind of feel in shock right now that it felt like my whole SM career was based on someone messing up! Gah, looks like I'm going to need a new ID. Fack.




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    Featured Member Incantatious's Avatar
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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    PLOT TWIST.

    ..I just got approved. <3

    DRAMATIC BIT ALSO:

    I've been away from this bit for so long I've forgotten how to post gifs properly...
    Attached Images Attached Images  





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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    What kind of ID is not accepted now? I was approwed with national ID card 4 years ago, I'm also from Europe, I was approved on many sites not just SM. Is that not ok anymore? Because my ID will get expired in 2017 and I need to know, is it ok to make another ID card or what...

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    Featured Member Incantatious's Avatar
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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Quote Originally Posted by amanda121 View Post
    What kind of ID is not accepted now? I was approwed with national ID card 4 years ago, I'm also from Europe, I was approved on many sites not just SM. Is that not ok anymore? Because my ID will get expired in 2017 and I need to know, is it ok to make another ID card or what...
    Basically only government-issued ID is accepted, from what I was told anyhow. So even though my form of ID (CitizenCard), is approved of here in the UK as a legal form of ID and proof of age, it isn't issued by the government.




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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    I am so happy that you ended up being approved again and I am so happy you are back!


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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Welcome back

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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    When I went to request for a higher rate at first response was I couldn't have it raised which made no sense since I've been on SM since 2004.

    Then a day later I was able to increase my rate. So it's like someone opens email they read it and give you their default What I learned in training answer then it looks like someone reviews the report and then makes a "management" decision

    If SM sent out how are doing customer feedback reports they would probably always fail them.
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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    NVM. Was just confused why a site would approve an ID that's experiencing in less than 2 months. Looks like you got in anyway. Welcome back!




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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    I see you over in clips thread.
    But, I think of you every time I post in a thread you started, or participated in here in CC.
    Welcome back.
    You've been missed.

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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    When did you re-apply? I have recently re-applied after not working there for years and it has taken several days and still no word on the status of my account.

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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Welcome back!!!! Im glad SM approved your ID after all. ID's can be such a pain sometimes on sites. Our drivers licenses in AZ dont expire for 35 years so people always think they are fake at first.

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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    First and foremost, welcome back Incantatious!!!!

    Quote Originally Posted by JaneBurgess View Post
    Welcome back!!!! Im glad SM approved your ID after all. ID's can be such a pain sometimes on sites. Our drivers licenses in AZ dont expire for 35 years so people always think they are fake at first.
    I was just talking to someone about this a few days ago! I wish all states were like this. it's a waste of time and totally ruined my bday last year when I had to update my license. even if it were like passports (every 10 I believe) that would be better. every 4 or 6 is over kill.

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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    I always wonder exactly who is at customer support typing these emails...there have been so many occasions of miscommunication it's not even funny - anyhoo, welcome back! glad it was sorted out, and hopefully someday SM will have their shit entirely together
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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    I remember, not logging in there for a while, &when I finally did they said they deleted/were gonna delete (can't remember) & said I'd have to start the whole process all over again (w/a different name yet)..well fuck all that!
    I remember, going nuts trying to get approved initially, etc.
    So, I INSISTED they let me use my original name, I rescanned my ID & low & behold, they actually did it! I do make sure to log in & stream every so often, funny the other co's don't do that shit, but I remember to log in to them too.
    So welcome back, & glad it's sorted out!


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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Quote Originally Posted by caramelcraze View Post
    First and foremost, welcome back Incantatious!!!!



    I was just talking to someone about this a few days ago! I wish all states were like this. it's a waste of time and totally ruined my bday last year when I had to update my license. even if it were like passports (every 10 I believe) that would be better. every 4 or 6 is over kill.

    It sucks to a point. When I am out of state they give me the hardest time since they dont believe licenses last that long.

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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Quote Originally Posted by Ashalicious View Post
    When did you re-apply? I have recently re-applied after not working there for years and it has taken several days and still no word on the status of my account.
    I had the same issue so emailed Liz. Approved within the hour

    Welcome back Incantatious! xx
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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Welcome back!
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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    Quote Originally Posted by sexysusie View Post
    I had the same issue so emailed Liz. Approved within the hour

    Welcome back Incantatious! xx
    I start to think they should start allocating funds from their support team to pay Liz more! That girl is worth her weight in Gold!!

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    Default Re: STUNNED. I was NEVER meant to work on Streamate.

    It's great to see you back Incantatious!
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