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Thread: streamate encoder question

  1. #1
    Featured Member OJenni!'s Avatar
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    Default streamate encoder question

    ok so I want to know how I can fix this. I'm having a problem with the encoder not recognizing my cam and automatically defaulting to my built in imac cam. My cam is the logitech BCC950, but it won't come up in the drop down under video source. All other applications this cam works fine, just won't show up on the newest version of streamate encoder! This is frustrating! I don't want to use my imac cam.



  2. #2
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    Default Re: streamate encoder question

    this is gonna sound weird but just leave it plugged in for like a half hour then try it again. I have no idea why but this used to happen to me and then all of a sudden it would recognize the camera. You can also try. Uninstall Reinstall the software for the cam and the encoder. Have you tried it on SMB??

    Im gonna assume you have tried restarting your computer at this point. Have you cleared your cache and tried restarting SM afterwards?

  3. #3
    Veteran Member HollyJaydeXXX's Avatar
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    Default Re: streamate encoder question

    I agree! This happened to me recently and I just switched my camera to another usb plug, restarted the encoder and it works just fine.



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