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Thread: Being Blamed For A Customers Tech Issues

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    Veteran Member Jaana's Avatar
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    Cell Phone Being Blamed For A Customers Tech Issues

    So this guy on Niteflirt wanted a Phone With Cam session on Yahoo. I add him and send a video request. he says he's not getting it. I send it again. This goes on for a few minutes until he FINALLY figures out how to answer the video call request. We have a fun show, and then he leaves me a 1-star rating saying I wasted 4 minutes of his time because I "didn't know what I was doing". FUCKING REALLY?

    I get blamed on Streamate and Niteflirt ALL THE TIME for guys not being able to use fucking technology. I don't get it. Is it easier for them to just blame us than to admit they're morons? I know my shit works. I rarely have tech issues because I've invested a lot of time and money into making sure my shit works and that i know how to use it. Please tell me I'm not the only person this happens to.

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    Veteran Member Jaana's Avatar
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    Default Re: Getting blamed for your customers tech issues

    Quote Originally Posted by loveshooks View Post
    that's shitty

    One thing I tend to do when a guy is clueless is to give him a prepared tutorial about how to answer a call, configure his cam, how to plug into Ethernet, close all other programs etc to get the best reception. It does help, as does remembering that some guys (not this douchebag but many) really just aren't all that familiar with the programs we use every day and get frustrated when something they want to be fun turns into a headache. When they're not tech savvy we really do make the difference between a bad experience and a great one, so I do try to have patience as long as the guy isn't being a dick about it. Hell, when I signed up to my first indy site I'd never used yahoo or Skype before, it took me forever to figure out how to turn on my cam to do the site verification. So yeah, when I encounter a clueless guy, I've been there.

    Some guys just wanna be dicks though...I'm not all that familiar with niteflirt, could you request that the unfair negative review be removed?
    I did report him and I hope they get abck to me because I'm pissed. That's my first not-5-star rating there.

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