Page 6 of 6 FirstFirst ... 456
Results 126 to 144 of 144

Thread: xHamster Premium Thread

  1. #126
    Newbie
    Joined
    Feb 2021
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    Ok my videos was approved. But now i have other videos waiting more then 4 days. All documents are provided other videos was approved so what is the problem now or this is normal ? And another question when premium viewshare earnings are calculated? On other sites are daily but here i don't see anything. Or i must reach certain number of views ?
    Aside from little slow work on video moderation the platform looks pretty cool to me and provide new opportunities.

  2. #127
    Newbie
    Joined
    Mar 2021
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    This is for XsparkyX:


    HELP US HELP YOU.....WE CAN MAKE YOUR JOB EASIER IF YOU READ THIS:

    I along with the other workers on here are initially excited about adding our content to your site. After all xhamster premium has a worldwide site ranking of 3,141 and going lower daily as opposed to clips4sale.com which ranks 7,081 and rising daily.

    (according to alexa site traffic : )

    ( For those who don't know....the lower the ranking the better...like a golf score. For a real world perspective on rankings ...youtube is ranked #2)

    But unlike clips4sale....we have to hunt and dig and mostly ...wait.....and wait ...and wait for an asnwer.

    The frustration comes when we as new or existing studios can't find (for ourselves) answers to simple questions or have to wait for days for a reply.
    You guys have been around since 2007 (xhamster.com which is ranked 112 in the world.)

    You are miles ahead of clips4sale as far as traffic goes but also at the same time miles behind when it comes to studio support.
    I get that having a live 24 hour chat support is costly but here is something that would cost you $0.00 and free up your support team by 10 fold.

    AN ACTUAL FAQ PAGE THAT WORKS INSTEAD OF OPENING A "CONTACT US" FORM.

    This could be created in 30 minutes.....and your support team would see immediate results within the hour.

    Here are a few of mine and I hope the more people that read this will add some of their own....this way your team could copy and paste.
    _____________________________

    For Premium Subscription "Viewshare" content:
    _____________________________

    1) What counts as a view? 10 seconds of view time.....30 seconds of view time...the entire 10 minute video?

    2) Can they download the video on the subscription plan?

    If so.....then you are actually creating a pirate market. That's a great bargain.... spend $9.99 for 1 month and download as you state "thousands of videos" and post them elsewhere to collect revenue.

    3) When are these views displayed on our dashboard? Hourly...daily?

    This is very important for us to track our progress and see which videos are getting the most views. So we can make more like them

    4) How come I can't actually see which videos got which views? In the "VIDEO SALES" tab I can see that.

    5) Is it still 1000 views = $200 or has that changed? If it fluctuates can you give real examples of how and why so we can understand

    __________________________________________________ __________________________________________________ ________

    These are just my top 5 questions at the moment. I hope more people will add to this.

    All I have seen on here is you putting out all these small fires only to have the same issues keep popping back up.

    If it takes 2 to 3 days for a new studio to be activated....put that on your FAQ.
    If it takes 2 to 3 days on average for a video to get approved.....put that on your FAQ

    The more you can help us help ourselves the easier your job gets!


    XsparkyX ........you can do this immediately...it's as simple as sending this email to all of your support team:

    "Hey guys..I know we are all overwhelmed at the moment but here is a quick fix...an overnight fix.....please send me your top 5 most asked questions from studios and we will include these on a brand new FAQ page that actually has questions and answers on it.
    This should put a noticeable dent in our workloads overnight if you take the time and answer this email."


    Btw.....you need an offsite adviser....message me...I have lots of ideas
    Last edited by joan crampton; 03-18-2021 at 05:58 AM.

  3. #128
    Newbie
    Joined
    Mar 2021
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    So here is my frustration......I uploaded 6 new videos to my xhamster premium account...3 days ago. All 6 are still pending, I sent multiple support questions 3 days ago...still no answer.
    My views over the past 3 days...off of my existing 5 videos...6....LOL...6 views. So in order to hit the $200 = 1000 view mark...it would take me 500 days to make $200.
    The thing I don't get is if I click on the "Video sales tab" it shows that I got 165 view today and 174 yesterday...but yet those 5 videos are in the VIEWSHARE section ...so what are people looking at?
    There shouldn't be anything to see under VIDEO SALES sections. It's all been moved over
    The only reason I post this here is because no one at the $1 billion company can answer my question...not even a crappy auto reply....I got nothing.
    How can a site that is worth close to $1 Billion dollars have such a piss poor support team.
    Neil and his team from clips4sale runs circles around these idiots.

  4. #129
    Newbie
    Joined
    Mar 2021
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    So here is my frustration......I uploaded 6 new videos to my xhamster premium account...3 days ago. All 6 are still pending, I sent multiple support questions 3 days ago...still no answer.

    My views over the past 3 days...off of my existing 5 videos...6....LOL...6 views. So in order to hit the $200 = 1000 view mark...it would take me 500 days to make $200.

    The thing I don't get is if I click on the "Video sales tab" it shows that I got 165 view today and 174 yesterday...but yet those 5 videos are in the VIEWSHARE section ...so what are people looking at?

    There shouldn't be anything to see under VIDEO SALES sections. It's all been moved over to VIEWSHARE....I can see it.

    The only reason I post this here is because no one at the $1 billion company can answer my question...not even a crappy auto reply....I got nothing.

    How can a site that is worth close to $1 Billion dollars have such a piss poor support team.

    Neil and his team from clips4sale runs circles around these idiots.

  5. #130
    Newbie
    Joined
    Feb 2021
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    I have 24 videos waiting for approval (some of them waiting more than a week) and no one answer on my email or here
    It's little frustrating. Even pornhub that suffering now because of the issue with Visa and MC manage to keep support at some level. Isn't great like before but it's still far above of xhamster. I don't know what is the case here. I can't find the answer of simple questions and support seems to be unreacheable with any methods.

  6. #131
    Newbie
    Joined
    Mar 2021
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    Quote Originally Posted by strawberry93 View Post
    I can't find the answer of simple questions and support seems to be unreachable with any methods.
    The scary part about that is.....if they can't get back to us on simple questions they should have automatic answers to.....how long would it take to get an answer back on something they would actually have to investigate on....like a payout issue.


    All I can say is thank god for clips4sale!

  7. #132
    Newbie
    Joined
    Feb 2021
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    3 weeks and there is zero response from any of the support team here or in the email. Is there any zombie apokalypse that i miss because there is no other reason nobody answers. Or they all get C-19 i hope they are well, but this is ridiculous.

  8. #133
    Newbie
    Joined
    Mar 2021
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    Even the DMV and post office move faster than these platforms! I am also having same issue with XVIDEOS. I joined but haven't put any content up....I had a couple questions that I asked and it's been 5 days and no reply.

    So they have indirectly answered all my questions by not getting back to me in a reasonably timely fashion

    So.....I am pulling all my content off Xhamster Premium and not going to even upload to XVideos.
    Not happy about it....wish it would have worked out...but I don't trust or respect their business practices.

    I mean for god sake everyone on clips can call Neil directly...his phone number is listed on the site!
    Major difference between C4S and the other 2 sites.

    I do not expect for them to list a personal phone number on the other sites......I would just like a reply within 24 hours.
    Xhamster Premium doesn't even have a FAQ page with actual FAQ's on it...LOL

    Those platforms make 100 to 500 times what C4S makes and can't afford an active help desk but Neil can afford live online help chats????

    Yeah....they have answered all my questions by not answer any of them

  9. #134
    Newbie
    Joined
    Mar 2021
    Posts
    6
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    XSparkyx finally got back to me with these answers:

    Yes we have a successful view (30+ seconds)
    - Yes Users can make downloads, if you want we can switch off downloads for your Studio
    - Views are shown daily
    - 1000 views = $200? we do not have a flat rate. View rate depends on many factors like duration of view, redirects view from xHamster. the additional ratio of your xHamster channel and total income of the project during the month



    Personally for me after seeing that it took 1 week to gain 12 views off a site that is ranked head and shoulders above clips4sale showed me how much of a waste of time their platform would be for me. Why???

    Because I can get 1,200 views in one day on clips4sale.

    What would take me a year to make $200 on their platform....I can make in one day on clips4sale.
    That's not my daily average mind you..... but I can hit that about 3 to 4 times a month.

    One of the most concerning things is the payout rate.....they don't have one......he basically said....IT'S COMPLICATED.
    So you can go all month staring at your views daily and have no idea what that actually means for you......because...IT's COMPLICATED.

    The other big factor of why I still chose to take my content down was it had been a week and my videos were still not approved.....on clips4sale they are approved in immediately!
    And lastly.....they time it takes for them to get back to me on those simple answers........all of which should be on the FAQ page and signup page.

    Thanks but no thanks XSparkyX

  10. #135
    Featured Member HaydenBlue's Avatar
    Joined
    Apr 2011
    Posts
    1,893
    Thanks
    6,430
    Thanked 8,833 Times in 1,515 Posts
    My Mood
    Flirty

    Default Re: xHamster Premium Thread

    Quote Originally Posted by XsparkyX View Post
    Good day

    Can you please confirm that you did not get the payout?
    Cause all the payouts proceeded successfully.
    Thank you. I sent you a PM.

    I still have not been paid. All of my bank details are correct. No issue with my bank, I've been paid out fine and on time by all of the other adult sites I work on.

    I'm $30 away from another payout and am concerned I'm not going to get this one either.

    I'm been in contact with support, emailing back and forth, but haven't been able to come to a resolution yet.







  11. #136
    Curious Guest
    Joined
    Mar 2021
    Location
    Netherlands
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    Quote Originally Posted by TXCamgirl View Post
    Does anybody have an update on this site? Any decent sales or is it dead?
    We have been using their premium service for about 2 years now. It hasn't brought in huge money, but still we get around 500 - 1000 a/month with the sale of videos. I do have to mention that we are a studio so we probably have a bit more content than the average webcam performer, so please keep that in mind. We have started with a few hundred videos and now have a around 3000-5000 videos i think... it are mostly the same niches that work good for us (old young and bdsm/fetish).

    Some stats (video sales):

    xhamstersales.jpg


    Last month we moved everything to premium viewshare. Didnt expect too much of it but views are looking good. Now have around 35.000 views a month. Not sure what the payout ratio will be though, can probably see in a day or 2 (and probably a few more months to get some good data), but if it is somewhere between $100/$160 for 1k views i would be more than happy as that would mean the viewshare would increase our profits with 500%. But ok, im not applauding yet, as first payment is coming in a few days, so i can tell a bit more then.

  12. #137
    Newbie
    Joined
    Feb 2021
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: xHamster Premium Thread

    Anyone knows when premium views income is calculated ? On Pornhub was daily, on Xvideos can took up to 2 months, but here i can't find any information.

  13. #138
    Member XsparkyX's Avatar
    Joined
    Nov 2017
    Posts
    53
    Thanks
    38
    Thanked 24 Times in 15 Posts

    Default Re: xHamster Premium Thread

    Quote Originally Posted by strawberry93 View Post
    Anyone knows when premium views income is calculated ? On Pornhub was daily, on Xvideos can took up to 2 months, but here i can't find any information.
    Hi

    We are calculating premium view share in the begging of each month and usually Payouts are made on 15th


  14. #139
    Curious Guest LiamW's Avatar
    Joined
    Apr 2021
    Location
    USA
    Posts
    3
    Thanks
    0
    Thanked 3 Times in 1 Post

    Default Re: xHamster Premium Thread

    Quote Originally Posted by HaydenBlue View Post
    Thank you. I sent you a PM.

    I still have not been paid. All of my bank details are correct. No issue with my bank, I've been paid out fine and on time by all of the other adult sites I work on.

    I'm $30 away from another payout and am concerned I'm not going to get this one either.

    I'm been in contact with support, emailing back and forth, but haven't been able to come to a resolution yet.


    an offtop

    your gif in the signature just made me smile and made my day. Thanks dude

  15. #140
    Curious Guest LiamW's Avatar
    Joined
    Apr 2021
    Location
    USA
    Posts
    3
    Thanks
    0
    Thanked 3 Times in 1 Post

    Default Re: xHamster Premium Thread

    and as for the topic:

    I once waited for 60 days until the video was approved and uploaded successfully

  16. #141
    God/dess laurielegs's Avatar
    Joined
    May 2010
    Location
    USA, northeast
    Posts
    6,545
    Thanks
    25,099
    Thanked 15,271 Times in 4,549 Posts

    Default Re: xHamster Premium Thread

    Really annoying that the site is showing up as 'FAPHOUSE'.

    They could have at least told producers about the change. I don't see any emails at all informing us.



  17. #142
    Member XsparkyX's Avatar
    Joined
    Nov 2017
    Posts
    53
    Thanks
    38
    Thanked 24 Times in 15 Posts

    Default Re: xHamster Premium Thread

    Quote Originally Posted by laurielegs View Post
    Really annoying that the site is showing up as 'FAPHOUSE'.

    They could have at least told producers about the change. I don't see any emails at all informing us.
    We send emails to all partners that are registered on FapHouse on 28 of May. Please check email that you registered on xHamster Premium / Faphouse

  18. #143
    God/dess laurielegs's Avatar
    Joined
    May 2010
    Location
    USA, northeast
    Posts
    6,545
    Thanks
    25,099
    Thanked 15,271 Times in 4,549 Posts

    Default Re: xHamster Premium Thread

    Quote Originally Posted by XsparkyX View Post
    We send emails to all partners that are registered on FapHouse on 28 of May. Please check email that you registered on xHamster Premium / Faphouse
    Last email I got was about how to register co-performers back in April.

    I really hate the name faphouse.



  19. #144
    Member XsparkyX's Avatar
    Joined
    Nov 2017
    Posts
    53
    Thanks
    38
    Thanked 24 Times in 15 Posts

    Default Re: xHamster Premium Thread

    Quote Originally Posted by laurielegs View Post
    Last email I got was about how to register co-performers back in April.

    I really hate the name faphouse.
    Can you please send me your registered email in PM?
    I will check out the mail list

Page 6 of 6 FirstFirst ... 456

Similar Threads

  1. XHamster cams
    By MessyChick in forum Camming Connection
    Replies: 5
    Last Post: 03-24-2015, 01:06 AM
  2. is anyone on XHamster?
    By misspandora in forum Camming Connection
    Replies: 3
    Last Post: 06-05-2014, 08:11 PM
  3. XHamster Cams?
    By xxforbidden in forum Camming Connection
    Replies: 14
    Last Post: 08-11-2013, 04:53 PM
  4. xhamster.com, how often they pay?
    By 0TaraM in forum Camming Connection
    Replies: 9
    Last Post: 12-04-2012, 11:25 AM
  5. XHamster.com/cams
    By BlakeDahlia in forum Camming Connection
    Replies: 9
    Last Post: 02-03-2012, 12:30 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •