Hi, I wasn't sure where to post this. Anyways I have really only had this as a bad experience with them, but it is so bad I am thinking I'll never use them again. So I tried booking somewhere for 1 night while passing though on airbnb. Pretty much every listing I clicked on said error when I'd click to book. Later I found out I apparently booked 2 places in the same night (which is fucking ludicrous because how many fucking places am I gonna sleep at in 1 night like damn!)!! I ended up in a hotel anyways and didn't stay in either of these places that I wasn't made aware of by their app that I ever even booked in the first place. I tried calling their customer service about this and the first time I had some female on the other end who hung up on me while I was still talking. The 2nd time it was some guy that "opened a case" and said I could message him directly on the airbnb site. Well I did and no response in 12 hrs. So I try calling again and get a busy dial tone and auto hang up. I feel like I am blacklisted because I am trying to get a refund. Anyways I will 100% dispute this shit with my credit card company and never use airbnb again.



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