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Thread: Dealing with Negative Cam Ratings

  1. #1
    Member LullaBelle's Avatar
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    Default Dealing with Negative Cam Ratings

    Hello Ladies! I hope your day is going good when you read this.
    I am posting this thread asking for advice in how to handle receiving a negative rating on cam and then dealing with the customer.

    I finished a show with a customer on SM the other night and I was given a 4 star rating. They came in to Free Chat and chatted with me for a bit after tipping for a flash and then wanted to go Private. During the Private, I stripped and asked what the customer would like to do with me but they just went along with the stripping and dirty talk. I ended up using a toy in the show with pussy play, etc. They were interactive and told me when they came and said 'TY babe' and then logged off. Everything seemed to be fine during the session so I was surprised with the 4 stars. Now, I can deal with bad ratings and understand that you can't please everyone however, how do you deal with the customer if they return to your room? Do you block them for the 4 star rating or do you ask them why they weren't completely satisfied? How do you go about this?

    I know it's a bit odd to ask but it really frustrates me when this happens because I do take pride in my work and really do try to make my customers happy and of course, want them to return. The customer came back yesterday and tried to take me in to another Private and I logged off instantly because I just wasn't sure how to handle it. Second of all, I don't understand why you would want another Private with a model who was in your opinion 4 stars? I don't know. -shrug-

    Any advice would be very appreciated and thank for reading this

  2. #2
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    Default Re: Dealing with Negative Cam Ratings

    I typically block anyone who left a bad rating.
    But in your case, it sounds like he might have left 4 on accident? If he's still spending money, I would give another chance and not mention it.

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    Veteran Member innocentindian's Avatar
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    Default Re: Dealing with Negative Cam Ratings

    Quote Originally Posted by LullaBelle View Post
    The customer came back yesterday and tried to take me in to another Private and I logged off instantly because I just wasn't sure how to handle it.
    If his presence is affecting your income, the best move is to just block him and move on.

    I think if a guy cums, he should always rate 5 stars. Some guys are just nuts, and some guys have butterfingers and accidentally click 4 when they meant to click 5.

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    Default Re: Dealing with Negative Cam Ratings

    I just assume guys don't realize or care how much their ratings can affect our ranking. In their eyes, rating you 4 stars is probably still a very positive thing. It's like how I would hardly ever rate a restaurant on Yelp as 5 stars -- 4 stars still generally implies it was great, but maybe not amazingly perfect and spectacular.

    You could potentially mention it next time and ask that if he enjoys the show that he rates you 5 stars. I believe on SM if a guy does another show with you within a certain amount of time (I forget what it is -- maybe someone else can chime in, but I want to say within the same week?), his previous rating gets replaced by the most current one. So if you can get him into a show and rating you 5 stars soon, that 4 star rate should disappear and your average ratings should reflect that.

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    Default Re: Dealing with Negative Cam Ratings

    Pretty sure it is within a week the rating can change. I block 3 and below when they come back (they seem to always come back) with 4s I call them out in a nice way and ask if there was something else they were looking for in the show. Most of these guys think that a 4 is still great and obviously never worked a service job where anything less then excellent on a review is a bad thing. That Being said I just had a guy who always gave me 5s rate me 4, I most likely will block him because I don’t want to deal with that every show we do.

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    Default Re: Dealing with Negative Cam Ratings

    I had someone do this exact thing to me as well and i blocked them. Pretty sure it was a female by their writing style, so on the off chance it's another cammer I wanted to be on the safe side. If they aren't helping you, don't give them the chance to hurt your ratings further.

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    Default Re: Dealing with Negative Cam Ratings

    If it did not effect your ability to do gold shows because your entire rating dropped from 5-4 let it go. 4 isnt a bad rating necessarily, it is like a B+. If he left 1 star Id block because that has the potential of this client effecting your ability to do gold shows and your ranking. Next time perhaps ask why he did though, in a professional manner. Once you hear his side you will see where you went wrong and be able to offer him that 5* show.

    And some guys are just like this, they act pleased throughout the show and then rate you negatively for outside reasons like...oh I loved her show but I spent too much money lol.

    Happened to me too recently lol. I had a guy in pvt for over an hour and he was asking about my dating life as a cuck. I talked to him and he was by no means trapped in the show. If he was displeased/upset why continue staying in my room for an hour? He left me a shitty rating and review that stated that I was seeking dating advice from him and he was not willing to pay 3.80 a min for it, but he in fact DID pay 3.80 a min to talk with me about my dating life. Mindblowing...but people do not read into that too much. Just have a few of your other fans rate you highly and review and you will be set. All of us have at least 1 or 2 negative reviews on our pages but some of them happen for reasons so ridiculous that are often not our fault. It is like these guys get mad at us because even though they are seeking our services they resent us and that they had to pay for it.

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    Default Re: Dealing with Negative Cam Ratings

    Don't log off, you have to learn how to handle that because it won't be the last time. Ask him why he rated you 4 star. Could be so many reasons why. Maybe you made him cum so hard his body shakes and fingers accidentally landed on 4 star. Maybe he's one of those guys that don't believe there's such thing as 5 star rating.

    However, if that was intentional I would block because 4 star ratings do affect your overall rating. I would rather get 1 star ratings so I can get them removed. I block anyone leaving less than 5 star rating because I'm a 5 star Hoe. If they're that picky or not satisfied then don't come back.
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    Default Re: Dealing with Negative Cam Ratings

    I would block, but I'm a ban-happy bitch who blocks the second someone pisses me off. Like, rate five stars or don't bother rating me. To me a dude who does this and then returns to a models room for another show is on some sort of power trip.

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  18. #10
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    Default Re: Dealing with Negative Cam Ratings

    Quote Originally Posted by Marina Starr View Post
    Don't log off, you have to learn how to handle that because it won't be the last time. Ask him why he rated you 4 star. Could be so many reasons why. Maybe you made him cum so hard his body shakes and fingers accidentally landed on 4 star. Maybe he's one of those guys that don't believe there's such thing as 5 star rating.

    However, if that was intentional I would block because 4 star ratings do affect your overall rating. I would rather get 1 star ratings so I can get them removed. I block anyone leaving less than 5 star rating because I'm a 5 star Hoe. If they're that picky or not satisfied then don't come back.
    Thank you Marina! It's true, I do need to learn to handle it. I often log off when I get nervous even with customers who seem nice and want to do shows because I get worked up about not being able to please them even though I hold steady at 5 Stars. I'm still in that weird place of trying to 'find my voice' even on cam. I am told so often that I am 'too nice' on cam and it really gets me pissed despite me not showing it because I was always raised with the, 'Catch more flies with honey than vinegar' and it comes out on cam too.

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    Default Re: Dealing with Negative Cam Ratings

    I block everyone who gives me less than 5 stars from my chat but I leave it so they can still send me a message so if they really want to know why I blocked them, they can find out that 4 stars is actually not a good rating here.

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  21. #12
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    Default Re: Dealing with Negative Cam Ratings

    Quote Originally Posted by Scorpio Girl View Post
    I block everyone who gives me less than 5 stars from my chat but I leave it so they can still send me a message so if they really want to know why I blocked them, they can find out that 4 stars is actually not a good rating here.
    It is true though - the 4's do hurt our rating. I often get rated by maybe 4 out of X Pr/Exc shows and normally they are 5's. Most of the customers I feel if they weren't blown away don't leave a rating but the people who leave the 4's and below and make me think that they were expecting my pussy to do a back flip mid-show.

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    Default Re: Dealing with Negative Cam Ratings

    Good advice here. I'd let it slide. Asking is a good idea. And I say still remain nice. That quality is endearing and will get you far. And you can still be nice while being assertive. Nice doesn't mean a doormat. Nice means decent and fair.
    Sha

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