I received an email from my internet company while I was working ( I will post below a copy of the email)
Also I hate to even admit this but I am guilty of letting my anti virus expire ( I know, very stupid on my part) but I have went thru all my computers except for my daughters because she is at work. I uninstalled the old virus protection and added a new virus protection and then did a scan on all computers. Webroot didn't find anything but before I uninstalled my old virus protection, I found out my firewall was turned off??? Why would the firewall be off? I uninstalled the old virus protection from all pcs and then installed webroot and did a scan on all of them but it didn't find anything. Also I went to spectrum.com/security and installed the anti bot scanner like they recommended in the email. On the computer that I'd found the firewall turned off, it found 6 different files that they asked if I wanted to be sent to them to be checked, so I did. I will post a screenshot below of that. In the email it mentions that I could lose my internet and when I called them they said if it keeps happening that I could lose my internet for a year!! I can't lose my internet cause then I couldn't work! Would resetting windows get rid of any virus or malware? What do I need to do next? I am not even sure of webroot did a complete scan or not either cause it only took 2 minutes.
Also when I called they told me that it happened on 4-25-19, 5-21-19 and 5-28-19 and one other time in 2017. I've been hacked once before thru skype a few years ago, how could I tell if I've been hacked again? I will post the email below
![]()



Reply With Quote
75.138.22.179.45655 > 192.223.26.x.14597: UDP, length 1250 0x0000: 4500 04fe 8984 4000 3511 795d 4b8a 16b3


Bookmarks