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Thread: Need HELP! A hairdresser ruined my hair extensions

  1. #1
    Kaiyla
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    Default Need HELP! A hairdresser ruined my hair extensions

    I have had hair extensions for three years since no matter what I do, my hair just will not grow. Anyhow, anyone who has extensions, knows they are very expensive. Mine are $650 for a full set, every 4 months. About a month and a half ago, I decided my extensions were looking a little frayed at the ends, so I went to go get a trim. Since my Hair-Extension hairdresser is 50 miles from where I live, I decided to just go get a trim at a local hair salon. So I went and no lie, the hairdresser there cut my hair like Edward Scissorhands. I walked out with hair longer on one side, hair so badly chopped and hacked, that I was missing an entire hair extension section, and bangs that went down to my cheek on one side and down to my chin on the other. Apparently, this was this hairdresser's idea of a trim (?!!) I got home and cried. My hair extensions are ruined and now I have to shell out $650. to get them replaced. At work, co-workers sympathized and were appalled by what this hairdresser has done to my hair. As you all know, being a dancer; it is SO important how you look. I have actually lost alot of confidence over this, and I am sure business as well. Everyone has told me to sue, and get back every penny of what I need to pay for new extensions, for what this girl has done to my hair. So I sent a documented letter explaining my experience to the head of this shitty hair company, I provided them with pictures of my hacked hair, and I included receipts from my Hair Extension Hairdresser saying how much my extensions cost. Well, the Shitty Hair Company took FOREVER in getting back to me. When I finally got ahold of them on the phone (they were obviously ducking out of returning my calls) the head bitch of the Shitty Hair Company told me that she reviewed my documentation, pictures, etc, and discussed it with other associates, and that they would only be willing to reimburse me $100 (!!!!!) of what I have to shell out to get my hacked hair extensions replaced. Needless to say, I was FUMING. First they hacked my hair, then they dodged my calls, then they tell me that they're going to pay LESS than 1/6 of what my hair extensions cost me??!! WTF. I am livid, you guys. I was shaking on the phone when that bitch told me she had decided what I had gone through was worth $100. I told her, "I want an explaination WHY. You saw the pictures, you saw how badly this hairdresser HACKED my hair. WHY am I only being reimbursed $100 ???" She told me "I am not going to go into this." What??? They are not going to do this to me. They have put me through so mcuh already. I told this woman "Fine, then expect to be hearing from my lawyer then. Also expect to be not only to be sued for the cost of my hair extensions, but punitive damages as well as lawyers fees." The bitch smugly said "Fine," and hung up on me. I am SO angry, you guys. I need to know what to do. I do not have a lawyer. Should I pursue this? What they have done is SO wrong. They cant screw people over like tis and get away with it. Does anybody have any good advice for me? Should I sue for new extensions, punitive damages and lawyer fees, or would this whole ordeal be better off to take to a small claims court? I am at ends, and I could really use some good advice on this. Please help ??? ???

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    Default Re: Need HELP! A hairdresser ruined my hair extens

    I have had hair extensions for three years since no matter what I do, my hair just will not grow. Anyhow, anyone who has extensions, knows they are very expensive. Mine are $650 for a full set, every 4 months. About a month and a half ago, I decided my extensions were looking a little frayed at the ends, so I went to go get a trim. Since my Hair-Extension hairdresser is 50 miles from where I live, I decided to just go get a trim at a local hair salon. So I went and no lie, the hairdresser there cut my hair like Edward Scissorhands. I walked out with hair longer on one side, hair so badly chopped and hacked, that I was missing an entire hair extension section, and bangs that went down to my cheek on one side and down to my chin on the other. Apparently, this was this hairdresser's idea of a trim (?!!) I got home and cried. My hair extensions are ruined and now I have to shell out $650. to get them replaced. At work, co-workers sympathized and were appalled by what this hairdresser has done to my hair. As you all know, being a dancer; it is SO important how you look. I have actually lost alot of confidence over this, and I am sure business as well. Everyone has told me to sue, and get back every penny of what I need to pay for new extensions, for what this girl has done to my hair. So I sent a documented letter explaining my experience to the head of this shitty hair company, I provided them with pictures of my hacked hair, and I included receipts from my Hair Extension Hairdresser saying how much my extensions cost. Well, the Shitty Hair Company took FOREVER in getting back to me. When I finally got ahold of them on the phone (they were obviously ducking out of returning my calls) the head bitch of the Shitty Hair Company told me that she reviewed my documentation, pictures, etc, and discussed it with other associates, and that they would only be willing to reimburse me $100 (!!!!!) of what I have to shell out to get my hacked hair extensions replaced. Needless to say, I was FUMING. First they hacked my hair, then they dodged my calls, then they tell me that they're going to pay LESS than 1/6 of what my hair extensions cost me??!! WTF. I am livid, you guys. I was shaking on the phone when that bitch told me she had decided what I had gone through was worth $100. I told her, "I want an explaination WHY. You saw the pictures, you saw how badly this hairdresser HACKED my hair. WHY am I only being reimbursed $100 ???" She told me "I am not going to go into this." What??? They are not going to do this to me. They have put me through so mcuh already. I told this woman "Fine, then expect to be hearing from my lawyer then. Also expect to be not only to be sued for the cost of my hair extensions, but punitive damages as well as lawyers fees." The bitch smugly said "Fine," and hung up on me. I am SO angry, you guys. I need to know what to do. I do not have a lawyer. Should I pursue this? What they have done is SO wrong. They cant screw people over like tis and get away with it. Does anybody have any good advice for me? Should I sue for new extensions, punitive damages and lawyer fees, or would this whole ordeal be better off to take to a small claims court? I am at ends, and I could really use some good advice on this. Please help ??? ???
    all I can say is always goto a major city like NYC to get your hair done-it's worth it-if you want a reference let me know-i know the top salons there
    guess who's back? back again

  3. #3
    Pamela
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    Default Re: Need HELP! A hairdresser ruined my hair extens

    Whoa hun,
    hair is not something i like people to mess around with and screw up. Like you, i would be thinking the same way. Get a picture (hope you have one) of the way your hair looked, and take a picture now, ruined. I am not the kind of person who sues, but don't mess with my hair, it's seems to be some what of my trade mark!
    Threaten to sue, have a letter sent to the business from a lawyer, should cost $100 or less. Then they know you mean business. And MAKE the ignorant woman settle, before you make her shop a hell hole for past and present customers. Sometimes a "simple" threat with a letter from a lawyer, will get your money back, so you can have your extensions replaced. I don't think she wants her name turn to shit.
    Luck, Pamela

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    Default Re: Need HELP! A hairdresser ruined my hair extens

    what about small claims court?


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    Senior Member kennedy's Avatar
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    Default Re: Need HELP! A hairdresser ruined my hair extens

    Being in the salon industry myself, I know that word of mouth and public opinion are THE most important factors in a salons business. Does she know what you do? Does she know how many women in town you come in contact with who spend more than the average lady on thier hair? Threaten to publicly voice what happened to everyone you know,,,,650.00$ is less to pay to you than what they will lose in business if you get your experience out to the public. They might also think you aren't serious about sueing...The letter from a lawyer is a great idea and will clear up any doubt about how far you are willing to go. I too have (what sounds like) the smae type of extentions as you and pay about the same (over a grand in Canadian $) and would be devastated if someone hacked into my hair!
    Don't let this go no matter what...I am sick of crappy hair stylists getting away with ruining people's hair! So few people ever even say anything to said stylist either!!! Grrrrrrrr... [frustrated] [cuss]
    " If I can't be a good example, then I will just have to be a terrible warning."

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    Featured Member LEIGH_LANDON's Avatar
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    Default Re: Need HELP! A hairdresser ruined my hair extens

    It cant hurt and might help, try the small claims court route if you want to save yourself the expense of a lawyer..and all that entails. I cant make any call on that sorta stuff being a canuck our systems different, but if it were ME? Hell ya....I would proceed.
    Get all the info together as mentioned here and cover all the formalities needed included pix and a statement and recepts from that last hair extension job etc etc...and present her with her document to appear - dont forget to smile as you do it too.

    In the mean time? Hot roller it up curls have a way of camoflouging these kind of errors, at least make you not so conscious of the terrible cut aupplied by a terrible hairdresser.

    Your appearance is relative to your livlihood too. It may effect earnings and or the self confidence in our job which also reflects on earnings.
    Its not like you are hidden in an office somewhere....your looks are part of your calling card!

    Anyway - I wish you much luck and I hope it all comes to your favor in the end.
    LIVE LONG & PROSPER!
    Leigh Landon

    Never explain yourself to anyone, because the person who likes you doesn't need it and the person that dislikes you won't believe it.

  7. #7
    Veteran Member Kittie's Avatar
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    Default Re: Need HELP! A hairdresser ruined my hair extens

    I totally sympathize with you. I recently got my haircut too.....and got a really shitty job. I had brought in pictures of how I wanted my hair to look. I got them from one of those hair mags. It showed a frontal picture, a picture from behind, and a picture from both sides of the cut I wanted. I brought them all so she could see exactly what I wanted.......apparently what happened was that she saw the cut and it reminded her of a "similar" cut that she thoguht would look really cute on me so she cut it that way instead of they way I asked. My hair ended up about 4 inches shorter than what I wanted and she didn't even come close to the style I asked for.......how do these women get away with this shit?
    I was really pissed off because my hair takes so long to grow. It'll probably take about 2 1/2 to 3 years for my hair to get back to the length it was before she cut it.
    Anyway. I don't really have the patience to go after the salon with a lawsuit, so I just cut the rest of it off myself and I got some really cute wigs. I plan on ordering a few more this weekend.........I don't know if that's an option for you (wigs I mean, not chopping all your hair off) but it might be a little less expensive than extensions. I've had extensions before too, and they definitely can get VERY expensive.
    And I totally agree with the advice to take the salon to small claims court or just totally trash their reputation. if you've got the time and the patience for it, then they definitely deserve it. Nobody has the right to fuck with other people's hair like that.

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    Veteran Member SexyBooty's Avatar
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    Default Re: Need HELP! A hairdresser ruined my hair extens

    i know it has nothing to do with extensions but I had nice long eyebrows naturally and when I went to one salon this lady swore to god she was very goood eye brow specialist , whatever. I am very picky about trusting my eyebrows to anybody because my face looks not right if they are not right am basically psycho about it, so ofcrouse the woman CHOPPED MY EYEBROWS OFF and I had some kinda one short one long eyebrow thing. I cried for so long lady was trying to reinburse my money which was 11 buks, I didnt even care, SHE HAS RUINEDMY EYEBROWS! IT TOOK me 2 years to grow them in a normal shape again, but they are still not long enough, she used i dont know what. I hate that day, and that stupid lady I dont know HOW PEOPLE HIRE PEOPLE WHO DONT KNOW WHAT THEY ARE DOING. I WIS YOU LUCK WITH THIS SUING PROCESS U WILL DEFINITELY SCARE THEBITCH OFF.

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