It's my first post here, and I'm glad I have a forum where I can ask these questions. Bear with me.
I have a few customers that will come to my club and pay me to sit with them, have a meal, some drinks and conversation. Last Friday, I had 2 of them who occupied my whole night.
I was in the dressing room freshening up and one of my floor hosts tells me that someone is asking for me that had been in there a couple of nights asking for me, and I should say hello. So I went out to the floor, met the guy, asked if he saw my ad (I didn't recognize him; I have an ad with my schedule on a local website), which he didn't, he said he had just seen me at the club. Then I explained that I was with a customer and had another one after him and didn't know how long I was going to be. He said he would wait.
My first customer excuses me so he can spend time with another girl. Mind you, these are known REGULAR spenders, who treat the girls and staff VERY well, and are also very pleasant individuals. I go to my second customer, who invited me to sit with them and another girl. We have more food, drinks, etc. My manager comes over tells me that that guy is still waiting and to go say something to him. Usually by this time, a man has chosen someone else, and I wasn't trying to be stuck-up, but I wasn't being paid to run to this guy every half hour to check in. I was being paid to entertain my customers. Okay, so I go talk to the guy. He is PISSED. I was very apologetic, offered VIP passes, anything. I told him I didn't know how much longer I would be. He says "That's what you told me 3 hours ago." I apologize again, and explain that on the weekends (it was a Friday, I was busy from 6PM-2AM with my 2 customers) I sometimes get busy early and stay busy. He tells me he's not coming back. I apologize again, and return to my customer.
Later, I told my manager. He's not mad at me, but the guy had COMPLAINED to him about me not being with him. I know it looked like maybe I was avoiding him, or I don't know what, cause I wasn't doing any dances, I was having a good time. And isn't that how it's supposed to look when we're at work?
Sorry for the long post and if I lost anyone on this, I know where I stand on this, but would anyone else have done anything different?
TIA


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