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Thread: What would you do?

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    Featured Member Lilith's Avatar
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    Default What would you do?

    I have a fetish regular whom I call Nylon Guy. Real nice guy and a very loyal regular. He never, ever buys dances. What he likes is for me to put on a pair on nylons that he buys for me (regular nylons, control top even!). Then I sit with him and he rubs my legs, plays with my feet, and watches me walk or cross my legs. When we first started, he paid VIP or near-VIP prices but only bought two or three songs of this. Now he buiys ten or fifteen songs but pays just $10 per song. This is great even so, because he usually comes in on Mondays or Sundays early in the shift, when it's slow anyways. Easy, guaranteed money.

    The problem arises when he comes in later in the night. Friday and Saturday (tonight) he came in at past 12:30 AM. This is the busiest time of the busiest shifts. Both nights the crowd was so ready to be hustled that all I needed do was give a wink and grab them by the arm, and off we would head to VIP. To recap, VIP dances are $30; Nylon Guy pays $10 to sit with him on the floor.

    On Friday, I tried to tell him to come back the next day before 10PM, as I was very busy with VIPs. He wanted to stay anyways. I didn't get to him until the last song of the night. Well, he came in tonight, but not until 12:45 AM (VIP closes at 1:30 AM and the bar closes at 1:50AM). Again, I didn't have time for him.

    So, what would you do in this situation? Take the $10 from a regular or go for the $30 VIP? I wound up giving him the last three songs of the night for free (VIP was closed anyways).
    He who fights with monsters might take care lest he thereby become a monster. And if you gaze for long into an abyss, the abyss gazes also into you. ~ Friedrich Nietzsche

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    Veteran Member Tia_q's Avatar
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    Default Re:What would you do?

    Hi Lilth Honestly I would have gone for the VIPs. I would have explained to him (pretty much like you did) that weekends are really busy (and as he saw first hand) it's almost impossible for you to sit down for any length of time. Suggest he come in on "Monday" (or whatever slower day you have) where you will have the time to spend with him. I'd focus the key on time with him rather than the money aspect (besides, he should know you can make more doing VIPs on a weekend-not only should he know-but he should respect it)

    But when it comes down to it, you're the best person for reading him. Do you think if you suggest a slower day (focus on time) he'd be upset and/or stop coming in?

    Good luck

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    Featured Member NikkiD's Avatar
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    Default Re:What would you do?

    OMG!! I have a customer that we call "Nylon Man"!! Freaky! I would have got the VIP's, its actually pretty hard to run off the customers with the fetishes, especially when $10 dances are involved!


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    God/dess montythegeek's Avatar
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    Default Re:What would you do?

    Lillith,
    I'd explain to the guy the concept of off-peak pricing and volume discounts. Give him days when 10 is fine and times when you charge 25 a song. Tell him it is like airfares and if he wants to fly AIR-Lillith, that;s how it works.

    Tell him there is no 14 day advance purchase requirement and he does not have to stay in the club overnight Saturday and he should understand the reasonableness of your position.

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    Veteran Member MotherDaisy's Avatar
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    Default Re:What would you do?

    Even though customer relations is important you are at work. Do the VIPs on the nights when it is busy and don't feel bad about it. Maybe he was coming in on the busy nights so he could watch the stage a little -- knowing that you would be to busy for him. Beg him to come on another night and make him feel really special. If you have his phone number you could call him from the club on the night that works for you, then maybe he won't come back on the bad night.
    Even though he is a good customer, you don't owe him anything, so don't feel bad about it. Continue too make him feel special, but get him to come on the right night. You are in charge here.
    Those who bring sunshine into lives of others, cannot keep it from themselves.

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    Veteran Member francesca's Avatar
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    Default Re:What would you do?

    Quote Originally Posted by montythegeek link=board=27;threadid=7200;start=msg81980#msg8198 0 date=1078697523
    Lillith,
    I'd explain to the guy the concept of off-peak pricing and volume discounts. Give him days when 10 is fine and times when you charge 25 a song. Tell him it is like airfares and if he wants to fly AIR-Lillith, that;s how it works.

    Tell him there is no 14 day advance purchase requirement and he does not have to stay in the club overnight Saturday and he should understand the reasonableness of your position.
    I like this concept! Most people can identify with that!
    * FIND YOUR POWER ANIMAL

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    God/dess doc-catfish's Avatar
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    Default Re:What would you do?

    I have funny weekends (Monday and Tuesday nights as opposed to Friday and Saturday), due to my work schedule. While it throws my schedule off wack with the rest of the world, I've learned to enjoy some of the quirky advantages that come with it. One of them being that spending time with your favorite dancer is a LOT easier when you go on a weeknight.

    Occasionally when I do go on a weekend, the club is often crowded, the hustle is more persistent, and my fave(s) can be tied up for hours, and are often too distracted with all the hustle-bustle if I can get to them. I've come to the conclusion that Friday and Saturday nights aren't worth my time anymore.

    Simply explain to him that you'll be able to give him better service for his dollar (both quantity and quality wise) if he comes in on a slow night. I'm sure he'll understand.
    Former SCJ now in rehab.

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    Featured Member polecat's Avatar
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    Default Re:What would you do?

    I agree with monty and pan-dah; I'm also betting he will appreciate your honesty to ensure he's appreciated to-scale with other customers.

    I'd just explain to him that during peak business hours, for every $10 he's spending, you would be making $30 elsewhere, so in effect you're losing $20 when spending time with him. I'd also mention it from a standpoint of how that fact is on your mind and you don't want that facet to subliminally effect the quality of attention you are giving him.

    He'll likely pony-up some extra funds on peak time to make it more worth your while if it's communicated properly, or make a better effort to only show up on non-peak times.
    It doesn't matter if you're somebody in this world, it rather matters you mean the whole world to somebody.

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    God/dess Bridgette's Avatar
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    Default Re:What would you do?

    Everyone else has already said it. And I also suspect a power play on his part. He knows he's spent enough time/money with you to get your attention anytime he enters the club, and I guess now he's trying to get you to take his low season money during high season hours. You should never start accepting that, ever. Do it once and he'll think he's got you and that he can monopolize your time on the cheap whenever he feels like it. This is why I don't like regulars. They ALWAYS start expecting more for less $$, and just get to be a pain in the ass. I don't have time for that crap and drop them like yesterday's panties. If you want to keep him, you'll have to make sure he understands his place in the customer hierarchy, and the only way to be moved up is to pay up. Otherwise he will have to be content with his current low-ranking position. I know you are already quite aware how to do this sort of thing tactfully, so I won't bother with that. Don't lose sight of the fact that you are always at work to make the most you can, and the rest is secondary. Regulars come and go. There are always more. You can always use the time you spend on a not-so-good regular to generate other business. Sometimes the sure thing is not the best thing.

    Quote Originally Posted by pheno View Post
    When you lead a nontraditional life don't try to measure it with traditional milestones.

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