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Thread: Card security reminder

  1. #1
    God/dess montythegeek's Avatar
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    Default Card security reminder

    I got a phone call this morning purporting to be from the security folks at my bank. It attempted to solicit responses from me and told me to dial a number.

    Rather than calling that number (since the caller was so incopetent they only said the number once and I did not have paper and pencil at the time I called the phone number) for the bank on the back of the card.

    They talked to the bank security and Visa security who disclaimed all attempts to contact me.

    Remember if you get called
    1)do not believe that they have to be who they say they are.
    Anyone calling you is suspect, calling them at the number on the statement or card is valid.
    2)Make them prove they are who they say they are.
    3)Automated systems do not make these calls--Real people do.
    4)Ask them what your mother's maiden name is and your date of birth and any other damn thing they should know and only they should know like the date of your last statement and balance from that date and your last 3 transactions including amounts, day and time. If they are real they have access to that info. Ask to speak to their supervisor if you have any doubts about them proving who they are, even minor ones.

    Never trust anyone who calls you and never give them info they should have. If they do not believe you when you call, have them call you at the home number they have in their records.

  2. #2
    Banned Melonie's Avatar
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    Default Re:Card security reminder

    I have received calls from the fraud/security desk at MC and Visa at one time or another. They will ALWAYS tell you exactly who they are, and the reason that they are calling. That reason is almost always based on credit card charges which automatically raise suspicion on their computers. They will NEVER ask for your card number.

    I was surprised to find out some of the characteristics which credit card computers consider suspicious. One popular one is making a credit card charge for anything costing over $500, followed soon after by a credit card charge for gasoline. The guy at the security desk tells me that is a typical MO for fraudulent credit card users, where they will use the stolen card to purchase something expensive and then fill the gas tank in preparation for their "getaway".

  3. #3
    God/dess montythegeek's Avatar
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    Default Re:Card security reminder

    I have been called too, but it was a live person, not a recording

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