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Thread: Why won't my virus scan work?

  1. #1
    God/dess Gynger's Avatar
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    Default Why won't my virus scan work?

    Okay, I have run every possible download that microsoft has, and I have removed two viruses, but, now, I have this one that is like this

    jgklknk.exe which chews up like 9,000 of my memory (task manager is the only way to end the process)

    I go to run my Macafee virus scan and it begins to scan and then it shuts down!!! (????) #$#$$#$#%@%^@%#$@&Q#&

    I'm pissed. Anyone have any ideas on what to do?

    Madcap, you sent me some stuff, and the last one you sent to me didn't pull a virus up.. I'm clueless and frustrated.

    Please help.

    Mucas Gracias!


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  2. #2
    God/dess MojoJojo's Avatar
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    Default Re:Why won't my virus scan work?

    The virus may have modified your virus scan so that it is now disabled. Do you still have the original program installer?
    "The problem with the world is that everyone is a few drinks behind."
    -Humphrey Bogart

    "Sir, if you were my husband, I would poison your drink."
    -Lady Astor to Winston Churchill
    "Madam, if you were my wife, I would drink it."
    -His reply

    "If God had intended us to drink beer, He would have given us stomachs."
    -David Daye

  3. #3
    God/dess Gynger's Avatar
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    Default Re:Why won't my virus scan work?

    Yes, but I tried that also and I got the same thing. I don't want to have to do yet another system restore. I have so much that I have to reload and upload and do over again!


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  4. #4
    God/dess MojoJojo's Avatar
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    Default Re:Why won't my virus scan work?

    Go to http://download.mcafee.com/us/upgradeCenter/?cid=11536 and download any updates for your program.

    EDIT...or backup to the beginning of mcafee and find the appropriate version if it's not on that page.
    "The problem with the world is that everyone is a few drinks behind."
    -Humphrey Bogart

    "Sir, if you were my husband, I would poison your drink."
    -Lady Astor to Winston Churchill
    "Madam, if you were my wife, I would drink it."
    -His reply

    "If God had intended us to drink beer, He would have given us stomachs."
    -David Daye

  5. #5
    Banned Madcap's Avatar
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  6. #6
    God/dess Gynger's Avatar
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    Default Re:Why won't my virus scan work?

    It says that the page is unavailable. I have tried that as well, its almost as if I have a virus that is attacking my virus scan entirely. Anytime I type in Mcafee or do anything of the sort, I get a "can not locate server, or page" message.

    Have you heard of this?


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  7. #7
    God/dess MojoJojo's Avatar
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    Default Re:Why won't my virus scan work?

    Is your web browser working at all?
    "The problem with the world is that everyone is a few drinks behind."
    -Humphrey Bogart

    "Sir, if you were my husband, I would poison your drink."
    -Lady Astor to Winston Churchill
    "Madam, if you were my wife, I would drink it."
    -His reply

    "If God had intended us to drink beer, He would have given us stomachs."
    -David Daye

  8. #8
    Banned Madcap's Avatar
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    Default Re:Why won't my virus scan work?

    Try stopping all non-critical processes and running it again.

  9. #9
    God/dess MojoJojo's Avatar
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    Default Re:Why won't my virus scan work?

    jgklknk.exe
    I can't find anything about a file with this name anywhere.
    "The problem with the world is that everyone is a few drinks behind."
    -Humphrey Bogart

    "Sir, if you were my husband, I would poison your drink."
    -Lady Astor to Winston Churchill
    "Madam, if you were my wife, I would drink it."
    -His reply

    "If God had intended us to drink beer, He would have given us stomachs."
    -David Daye

  10. #10
    Banned Madcap's Avatar
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    Default Re:Why won't my virus scan work?

    Me neither, not even on google.

  11. #11
    God/dess MojoJojo's Avatar
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    Default Re:Why won't my virus scan work?

    I think perhaps the term "like this" was our clue
    "The problem with the world is that everyone is a few drinks behind."
    -Humphrey Bogart

    "Sir, if you were my husband, I would poison your drink."
    -Lady Astor to Winston Churchill
    "Madam, if you were my wife, I would drink it."
    -His reply

    "If God had intended us to drink beer, He would have given us stomachs."
    -David Daye

  12. #12
    God/dess Gynger's Avatar
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    Default Re:Why won't my virus scan work?

    I am looking directly at my task manager.. and it says "JKIBNDNAK.EXE"

    Everything is running slow.. I tried shutting down all critical processes and it still didn't work...

    ARRRRGGG I am going to have to do yet another system restore!


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  13. #13
    God/dess Gynger's Avatar
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    Default Re:Why won't my virus scan work?

    Can we go to chat?


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  14. #14
    God/dess MojoJojo's Avatar
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    Default Re:Why won't my virus scan work?

    What happens if you kill that program? And yes.
    still can't find that anywhere...it's either not a virus, or you're the first to get it.

    Is it rebooting on its own? Have you tried rebooting?
    "The problem with the world is that everyone is a few drinks behind."
    -Humphrey Bogart

    "Sir, if you were my husband, I would poison your drink."
    -Lady Astor to Winston Churchill
    "Madam, if you were my wife, I would drink it."
    -His reply

    "If God had intended us to drink beer, He would have given us stomachs."
    -David Daye

  15. #15
    Sitri
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    Default Re:Why won't my virus scan work?

    Try accessing Mcafee with these two links.




    the direct address for mcafee

    Your DNS may be overridden by a file in your windows or winnt subdirector called host. You need to set it back to basics.

    1. search for a file called host*.*

    it will be in your C:\windows\system32\drivers\etc subdirectory

    2. open it with notepad.

    it should only have the following information in it.

    # Copyright (c) 1993-1999 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    127.0.0.1 localhost

    +++++++++++++++++++++++++++++++++++++

    3. delete anything after localhost.
    Save the file and exit.

    your internet should now work.
    use this time to go to mcafee and download the virus update.

    also, it could be another beast I had called that hijacked my browzer.

    find a file on the internet called vx2finder.exe and download it and run it.

  16. #16
    God/dess VenusGoddess's Avatar
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    Default Re:Why won't my virus scan work?

    I had this same problem Gynger, dear. The program re-writes something somewhere where it disables your virus scanner. It's a pain in the ass. What you need to do is this:

    Turn the safe mode of your computer on
    Turn the auto recovery off
    Restart your computer in safe mode
    Re-run the virus scanner to do a complete scan of the computer
    Let it delete/quarantine all the viruses
    Turn auto recovery back on
    Turn the safe mode off
    Restart the computer

    All should be normal after that...

    Hope that helps!

  17. #17
    God/dess Gynger's Avatar
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    Default Re:Why won't my virus scan work?

    I had over 300 exe files which were all spyware related. Thanks to Madcap and his his trusty ways, he fixed me all up... I owe him dinner and a LD!

    Thank you Madcap!


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  18. #18
    Banned Madcap's Avatar
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    Default Re:Why won't my virus scan work?

    :cool:

  19. #19
    God/dess Gynger's Avatar
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    Default Re:Why won't my virus scan work?

    I am still running updates to MV.. and I am running the firewall you sent me.. so far so good, other than I am still trying to clean up a couple that won't go away. Should be back up and running soon.

    I really can not thank you enough for this.. you have no idea how much I appreciate this!


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  20. #20
    God/dess whirlerz's Avatar
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    Default Re:Why won't my virus scan work?

    Just a suggestion, have you tried Zone Alarm, zonealarm.com. Free firewall download.


    MANY MEN WANTED TO LAY ME DOWN, BUT FEW WANTED TO LIFT ME UP

    -Eartha Kitt

  21. #21
    God/dess VenusGoddess's Avatar
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    Default Re:Why won't my virus scan work?

    you should also get adaware and spybot. I use both every day after I log of before I shut down my computer. Works wonders.

  22. #22
    Banned Madcap's Avatar
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    Default Re:Why won't my virus scan work?

    I sent her Adaware and a link to Zonealarm.

    Spybot search and destroy can immunize, but there haven't been any updates to it in ages.

  23. #23
    God/dess Rhiannon's Avatar
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    Default Re:Why won't my virus scan work?

    Here's the link for Spyblaster also. It stops adware and spyware from even getting into your computer. I installed it a few months ago, and whenever I run my spybot and ad-aware, it comes up with nothing. So, it works great! It's also a free program.

  24. #24
    Banned Madcap's Avatar
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    Default Re:Why won't my virus scan work?

    Not too shabby, Rhia.

  25. #25
    God/dess MojoJojo's Avatar
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    Default Re:Why won't my virus scan work?

    whenever I run my spybot and ad-aware, it comes up with nothing.
    A clear sign that everything is perfect in the world and nothing could possibly go wrong
    "The problem with the world is that everyone is a few drinks behind."
    -Humphrey Bogart

    "Sir, if you were my husband, I would poison your drink."
    -Lady Astor to Winston Churchill
    "Madam, if you were my wife, I would drink it."
    -His reply

    "If God had intended us to drink beer, He would have given us stomachs."
    -David Daye

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