Most studies suggest that when we communicate with each other, the words we use are only a small part of the information content.
20% of the information content is in the meaning of the words we use.
10% of the information content is in the tone we use when we speak.
and 70% of the information we communicate is in our body language.
Our attitudes to people are very much conditioned by their body language - the amount of eye contact, how close we sit, what position our hands and arms are in, etc.
How aware are you, as either a dancer or a customer, of the other party's body language? Does information from body language influence your behaviour with that other person?
Phil W.



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Hmmm...body language...is that like the movement I make when I take wads of cash out of my pocket? That particular form of body language seems to get quite a positive response in SCs....
LMAO...hey...watch out...that body language is all fun and games until someone loses an eye!!! 

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