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Thread: Customer service and lack of knowledge!

  1. #26
    Featured Member former_LV_dancer's Avatar
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    Default Re: Customer service and lack of knowledge!

    I feel your frustration Gynger. ARGH! I was a manager at a major retail store for 1 year. NEVER AGAIN! It was the most god awful job ever! I kept wondering why the hell certain people got hired when they didn't know their right from left, up from down and oh yeah.....it's insane that a few pennies can make someone even more retarded than they already are!
    It was SOOOOOOOOOOOOO frustrating dealing with incompetent workers, I had to quit. And I would go jobless before I would ever work retail again. I am seriously worried about my old age if these are the kinds of people that will be taking care of me!
    (Oh man I have to share, I worked at Sears....DON'T shop there, it is one of the most ill run corrupt corporations)

  2. #27
    God/dess Gynger's Avatar
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    Default Re: Customer service and lack of knowledge!

    EVERYONE!!! DO THE MONKEY DANCE!!! My new AC adapter came today!! YAY!!!

    I'm back to being a spoiled little redhead and am in my comfy bed, watching t.v., sending email and on SW all at the same time!! ooooh... the small things that mean so much!!!! The best $26 bucks ever spent for next day delivery!!!!

    Best Buy can kiss my irish ass!


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  3. #28
    God/dess cinammonkisses's Avatar
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    Default Re: Customer service and lack of knowledge!

    I just had a bill collector call (for me) at 9:30am.

    Her: Hi can I speak to xxxxxx?
    Me: Who is this?
    Her: Can I speak to xxxxxx? (a lil tone in her voice now)
    Me: Well, if you can't disclose who you are, then why will I give her the phone.
    Her: Look, I'll just call back later (she clicks on me)

    So then I wait 2min, and push *69. I call back. They transfer me back to the girl.

    Her: What's your number you're calling from (attitude)
    Me: xxx-xxx-xxxx You called and asked for xxxx but you woulnd't disclose who you were.
    Her: LOOK I DON'T HAVE TIME FOR THESE MIND GAMES!!!

    Hehehehe that'll teach her to f*&$ with CK







    Some Douchebag: "[Pimp C] 12:43 am: its true we got to stick together the black people on SW CK you is teh condoleeza of SW"


  4. #29
    Moderator yoda57us's Avatar
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    Default Re: Customer service and lack of knowledge!

    Always assume any clerk any where is a clueless idiot. I buy all of my computer stuff at a national chain called Microcenter. They are a step or two above Best Buy or Circuit city but even THEY manage to hire some real missing links sometimes. I happen to work in a field where I handle and operate professional level audio, video and computer equipment on a daily basis. I can't tell you how many times over the years I've heard clerks either miss-inform or completely lie to customers either to make a sale, because they where too lazy to find someone who knew, or because they where just plain stupid. I've gotten into arguments with these morons while trying to save a hapless customer from making an errant buying decision. A guy that I worked with 20 years ago gave me the best advice: Never assume intelligence.
    Quote Originally Posted by Katrine View Post
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  5. #30
    Moderator yoda57us's Avatar
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    Default Re: Customer service and lack of knowledge!

    Quote Originally Posted by Mastridonicus
    Thats award winning tech support you're trashing there.

    ::Mast::
    Nope, they are fucking morons.
    Quote Originally Posted by Katrine View Post
    yoda, I want you so bad it aches in the swimsuit area.
    Quote Originally Posted by Sophia_Starina View Post
    Sophia_Starina is a sensible stripper...Naked all the way.....
    Quote Originally Posted by tempest666 View Post
    Double team! 2 latinas with big tits!!

  6. #31
    God/dess doc-catfish's Avatar
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    Default Re: Customer service and lack of knowledge!

    Quote Originally Posted by Mastridonicus
    Thats award winning tech support you're trashing there.
    Quote Originally Posted by yoda57us
    Nope, they are fucking morons.
    Hey now, they never specified that the award was for anything good.

    Former SCJ now in rehab.

  7. #32
    God/dess Gynger's Avatar
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    Default Re: Customer service and lack of knowledge!

    Pardon me... today- phone customer service everyone I spoke to all had accents (not there is anything wrong with that) but they had trouble understanding my request...ARRRG! I have NO patience.. NONE... I hung up on him.. he pissed me off so bad that before I allowed myself to scream at him, I hung up.. I have major issues with people who can't speak the language (or very little) and then deem to be in a customer service role... I have no beef whatsoever with those who have accents, cultured, etc.. but please learn the english language for cripes sake so that when someone like me calls up and says, "Hey, I have a minor problem with my NAS drive and this is the error I'm getting" I don't get a "come again?" Or notmedeepartmeeeeent, transferrrrring now"... arrrg.. just so tired of shitty service.


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