Quite a long time ago, I signed up for a subscription service for coffee w/ Gevalia. This means that about once every two months they would send me coffee and automatically bill my credit card for about $12. Eventually I put the shipments on hold for 6 months (meaning that it would be postponed until about April of this year). Last December, I cancelled the credit card that was linked to that account.
Today I got a shipment of coffee. Independently of that I got a letter from them, explaining that they had not been able to charge my credit card. The letter asks me to contact them and to please give them a new credit card number.
I don't want to give them any money at all, and as of right now they do not have the ability to just get the money from my credit card company, since that CCN doesn't exist anymore. Can I just ignore this letter and keep the coffee? Can I call them and say I no longer want to be on their subscription service at all and don't want to pay for the coffee (i.e. give them a credit card number)? No where on the letter does it say that I really owe them money, it just says "Amount Due" on it.
I feel that the implication of this situation is that they want me to give them $12 but I'm not obligated to, legally -- they tried to automatically charge my credit card and were denied, but they still went ahead and send me the coffee in hopes that I would give them $12 after receiving the package.
What should I do in order to minimize my own inconvenience and avoid paying money? I'm confused about what is necessary -- they don't threaten to send a payment service after me or anything, so I don't know if I'm legally obligated to give them $12, or if it's more like a gift for which I *should* give them $12.
Thanks!



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