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Thread: Rant on tonight

  1. #1
    Veteran Member Jenna78's Avatar
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    Default Rant on tonight

    I had a customer trying to get money on his credit card tonight that he owed me, and his first card was declined. The guy hands it back, and then walks away as my customer says I have another one. It took 2 songs and me saying someone please help us before the guy came back over. There were many employees behind the bar, and they all were ignoring us. I was called to stage so I ran off and asked the manager nearby to make sure I got the money instead of the customer. When I went back the manager had my money but defended the guy who was "helping" us, saying he was too busy. I have worked many customer service jobs before and this guy was not doing a good job. I am so pissed! Thanks to anyone who read this--I just needed to tell someone.

  2. #2
    God/dess Bella21's Avatar
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    Default Re: Rant on tonight

    I'm sorry... At least you got your money! That would have been REALLY bad!
    If you think school is hard, try being stupid.

  3. #3
    Featured Member Lyssa Lynn's Avatar
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    Default Re: Rant on tonight

    Uggh I hate when cards get declined. On one hand I feel very embarrassed for the guy, OTOH I get nervous about getting paid. That sucks that the guy just handed back the card and walked off. Shouldn't he have asked right away if the customer had another? That's pretty jerky! Glad it all worked out for you. Hope you gave the jerk a dollar tip and explained you would have tipped more if he'd helped out in a timely manner.

  4. #4
    Veteran Member Jenna78's Avatar
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    Default Re: Rant on tonight

    I know, I am so thankful I got the $. But how the club employees treated me and the customer just burns me up.

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