I had a customer trying to get money on his credit card tonight that he owed me, and his first card was declined. The guy hands it back, and then walks away as my customer says I have another one. It took 2 songs and me saying someone please help us before the guy came back over. There were many employees behind the bar, and they all were ignoring us. I was called to stage so I ran off and asked the manager nearby to make sure I got the money instead of the customer. When I went back the manager had my money but defended the guy who was "helping" us, saying he was too busy. I have worked many customer service jobs before and this guy was not doing a good job. I am so pissed! Thanks to anyone who read this--I just needed to tell someone.



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At least you got your money! That would have been REALLY bad!

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