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Thread: An annoyance from customer+miscommunication

  1. #1
    PhillyDancer1982
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    Default An annoyance from customer+miscommunication

    OK I need some advice on a situation. Last night at work, a guy approached me and said that he wanted me to show his Bachelor friend some fun(i.e., lapdances or champagne court) and after I explained to him the prices for lapdances and champagne court, we agreed that I would give his buddy the 4-dances-for-$100 special. So we walked over to his friends, he told the Bachelor to follow me and get dances, then put a $100 bill in the Bachelor's front shirt pocket to pay for the dances. The Bachelor was drunk and reminded me slightly of K-Fed(yes, Britney Spear's husband) and that's NOT a good thing. So we walk over to the register to pay for the dances, and the cashier guy sees his $100 and says "one dance for $30, or the 4-for-$100 special?" and the Bachelor says only one dance even though his friend had intended for me to keep him back there for longer. It results in me only doing a single dance for him, and he tried to be very touchy too. At the end of the dance, I asked if he wanted another, and in his drunken state he said "only if it's free."(asshole)

    I didn't know how to react when we'd initially paid for the dance at the cash register, but I feel kinda insulted. Is there any way to prevent this from happening in the future? For example, should I have told the friend to give the $100 bill to me, insteada the drunk Bachelor's shirt pocket? Then again, there's the argument that it was completely up to the Bachelor's discretion to decide what to do with the money(i.e., decide to NOT get more dances from me even though his friend wanted it) and how he wanted to spend the $100. Do you think that the Bachelor was aware that the friend had intended for the whole $100 to be spent on dances without receiving change back? Maybe it was an unintentional miscommunication? Or maybe he didn't like me as much as his friend did and only got 1 dance while knowing that his friend planned to get him 4? Either way, it was obvious that he was a few sheets to the wind.

    But then again, another thought...After that happened, I felt uncomfortable passing by the Bachelor's group of friends, was because the whole situation of giving 1 dance insteada 4 had potential to make me look really bad. For example, I didn't want the friend to think that I'd cut the dance short or refused to devote the full amount of time for his Bachelor friend. And what if the Bachelor might have pocketed the remaining $70?(after all, he was drunk and not in the best mindset at the time) Then the friend would see him emerging from the couch room after only one song, with no money remaining, and might wrongly think that I'd "ripped off" the Bachelor when in fact he'd ripped off the friend and me. I know how it feels to be ripped off with paying for couch dances; one time, I paid a coworker to give my guy friend three 4-min lapdances, and when he came out of the couch room after 2 very short songs with no change, I concluded that the dancer(who was self-admittedly drunk that day) had cut each dance considerably short. I wouldn't want the friend to think that I'd possibly done this to the Bachelor. Plus, there's the whole aggravation with the fact that I woulda made more money from 4 dances, even with the 4-for-$100 special, than I woulda with 1. I didn't handle this situation assertively(or the one concerning my guy friend and a dancer), so I was wondering if there is a proper way to avoid discrepencies like this in the future? Or, am I wrong to feel weird about this situation? I'm not the best person at asserting myself, but I'm trying to learn how to, so any advice would be helpful. Thanks!

  2. #2
    God/dess gypsy_girlchild's Avatar
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    Default Re: An annoyance from customer+miscommunication

    I would say, before reaching the dance area, "Oh, you can pay me."
    Or if we did get there without my having the money in hand, beofre the lap dance watcher could say anything, take the money out of the guys shirt pocket and say that it's the 4 for 100 dance.
    I guess in issues like this you really have to assertive, tell the guy what his friend paid for if you have to.
    Please don't lick me, it tickles..



  3. #3
    Veteran Member dancinslifoxxx17's Avatar
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    Default Re: An annoyance from customer+miscommunication

    I always have the friend pay me. Only so I know I'm getting my money and the friend is geting what he wanted to pay for. It sounds like you worry too much about what custys think of you. Don't worry about them! You're there to make money. Just make sure you get your money before you take the friend back next time.
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  4. #4
    Veteran Member azcustomer's Avatar
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    Default Re: An annoyance from customer+miscommunication

    The bachelor was acting creepy. I suspect you're a bit happy you only gave him one dance. The tone of your post implies you don't care what he thinks.

    Great.

    As for the rest of the group and his buddy who ordered the dances. If I had bought the dances, I would be really impressed if you came up to me a song later (after my creepy buddy turned his attention elsewhere) and speaking softly in my ear explained the interaction at the cashier, that my buddy was a little too drunk to be fun giving dances to and the $70 remaining in my buddy's wallet and asking me if I wanted the other three dances.

    My response would have been: Let my buddy keep the dough, buy a $100 four dance special from you and know that you appreciated polite customers. My goal: get you to show some appreciation for politeness.


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  5. #5
    PhillyDancer1982
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    Default Re: An annoyance from customer+miscommunication

    Thanks for your responses! As far as me caring too much what customers think of me? Well, there's two things to blame for that. The first one is, the years I (grudingly, undesirably) spent working in retail really drilled the "customer is always right" attitude in my head, to the point that I'm constantly checking my Ps & Qs and trying to avoid trouble with management over being rude to a customer. The second one is the feedback I got from the couch room cashier. I didn't assert myself at the time, but I sure as hell vented to the couch room cashier afterwards about how it was supposed to have been a "4-for-$100" special and how the guy was kinda rude. The cashier's response? "Well, you can't force him to get the 4 dances if he doesn't want to, it's ultimately up to the customer to buy what he wants. I mean yeah, maybe his friend wanted 4 dances for him, but it doesn't mean the customer had to take it if he didn't want to." Which basically coincided with the whole "customer is always right" motto I was taught redundantly in retail.

    So yeah, that's why I was more confused than angry when I originally posted about this earlier this morning. But now that I've read all your responses and thought it over, you're right! The guy WAS a jerk, and I SHOULD have told the friend that the guy didn't get all 4 dances!

    Azcustomer, you said that I seemed kinda glad to only give the bachelor one dance. You're right, the bachelor was kinda a jerk. He was drunk, looked & acted a little like Kevin Federline(who's a drunken celebrity slut), and kept trying to touch me during the dance. MORE THAN ONCE, I resorted to yelling "HANDS TO YOUR SIDES!" in a tone mimicking the commanding, drill sergeant-ish tone used by bouncers and the couch room cashier!!(lol) He also kept asking me to come back to his hotel room for a "private party" with his friends. I was already annoyed at him ripping me off 3 dances, so I curtly lied "I have to drive back to my home in West Virginia." Then we lightly argued about whether/not I really had to drive all that far. I was annoyed, so I kept telling him lies to all the questions he was asking me...such as how long I've been dancing, how many other clubs I worked at, etc. At the end of the dance, I asked him if he wanted another and he said slyly, "For free, right?" and I responded "No. Do *you* work for free?"(I got that comeback from a stripperweb thread!) At this point, he was striding outta the couch room and hollered back, "Haaaa, that's a good one, you're smart." So I responded in the same sarcastic tone as his, "Yes, I know I'm smart, that's why my IQ is 140. And that's the only piece of truth I've said to you the whole time." Would I have given him another dance? Yes, because I'm all about (legal) money, but it annoyed me that I went through all the aggravation. Then right after that happened, I went to the cashier to get paid for the one dance and that's when I told him what happened and he made it seem like *I* was wrong to feel annoyed that the bachelor shorted me. At that point, I was so angry I wanted to rape some guy!(sorry, LOL I have a certain desire for taking out my anger in sexual ways! I'm not a weirdo, I swear!)

  6. #6
    PhillyDancer1982
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    Default Re: An annoyance from customer+miscommunication

    OK my last response was a little long...sorry. Anyways, you guys are right about making sure that I get the dance money handed to me, and not to the customer. As I said before, I was obeying the "customer is always right" motto and didn't want to look too pushy. I have an assertiveness problem and I've been trying to work on it and so far I'm taking small steps. The fact that I asked both the cashier and Stripperweb for advice shows that I'm trying to learn from my mistakes and in a way, that's somewhat an assertion. You're also right that I shoulda told the bachelor that his friend told me to go for the 4 dances. I just didn't want to look too assuming. Thanks again for all your help.

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    Default Re: An annoyance from customer+miscommunication

    For sure, if you discussed which dances the friend wanted to buy, you should have just had him give you the money. Then again, you never really forsee that kind of thing happening, until it's happened once. Also, if he'd paid for 4 and then continued to get grabby you could have refused to do the rest of the dances and kept the money

  8. #8
    God/dess cinammonkisses's Avatar
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    Default Re: An annoyance from customer+miscommunication

    Well, first things first, I would've gotten the money from the friend and held onto it and then went to go dance for the bachelor. Secondly I personally would've been pissed at the cashier for quoting the lower priced dance at all. But usually when I walk up with a customer to the cashier, I'm the one telling the cashier how much money we're gonna need for VIP's or whatever. I would've informed the cashier before he even opened his mouth that we were on our way to get the 4 for $100.


    Now, fill me in something because I'm a little lost. If you were already under the impression you were gonna give the 4 for $100, then why did you go to the Cashier area???







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  9. #9
    PhillyDancer1982
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    Default Re: An annoyance from customer+miscommunication

    At my club, we have to pay for dances at the cash register first. To perform a lapdance, I would first walk with my customer up to the cash register, where I swipe my ID card(similar to a timeclock card, it keeps track of when we clock in for our shift, when we are in the couch room, and how many dances we do) to clock "in" for the couch room. During this time, the customer pays the cashier for the number of dances he wants to do upfront. After that, the cashier allows us to proceed into the couch room where I swipe my ID card again in front of the sofa and the dance(s) begin.

    Usually when the cashier sees a $100 bill, he will assumingly/suggestively say, "Are you going for the special, 4 for $100?" He also says this to confirm it with the customer, because sometimes customers only want one dance but they don't have anything smaller than a $100 bill to pay for it. When the cashier asked the asshole bachelor if he was getting the special, the bachelor proceded to negotiate/debate with the cashier about whether he could bring in other people for the 4-for-$100, such as his friends or other girls I'm guessing? Either way though, it was NOT the bachelor's money, it was his FRIEND'S money being used as a "gift," so it shouldn't have been used differently than the friend wanted it. The whole situation is really infuriating, esp when I look back at how the cashier kinda took the customer's side by implying "customer is always right, even if he is a drunk asshole, as we have to deal with many of these assholes all the time at our job." What's most infuriating though, is how I didn't stand up for myself, with the exceptions of my sarcastic quips to the customer, and venting to the cashier afterwards, but even then I backed down and agreed with the cashier after he told me the customer is always right. Grrr I really feel like I'm my own enemy sometimes...

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    Default Re: An annoyance from customer+miscommunication

    This is why I really try to avoid bachelor parties when I can. I'll dance for them early in the night when it's dead or on other nights when it's pretty slow. Bachelor parties always seem to be known for cheating the stipper out of her money! You need to stand up for yourself girl! When dealing with stripclub customers, try to think to yourself that these guys (esp bachelor parties) are trying to get as much as possible for as little money as possible, they're trying to scam you, so you need to make sure they don't because nobody else in the club will stand up for you. I used to work retail & I know how it feels, but this is different, you're the boss here, not them!

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