Results 1 to 20 of 20

Thread: a**hole customers

  1. #1
    Featured Member mild2wild's Avatar
    Joined
    Oct 2005
    Posts
    911
    Thanks
    1
    Thanked 3 Times in 3 Posts

    Default a**hole customers

    Can some one tell me who is in the right?

    I was on table tonight when my friend came up to me and said she was going so I said bye and gave her a kiss on the cheak and there were 2 young customers (about 22 - 25) and they interupted (rudely) and said where is mine, and she laughingly said (as a joke) "you can kiss my and slaps herself on the bum" all said politely of course.... the customer takes it the wrong way and says "shut the fuck up you rude bitch" I said excuse you, your in our club be nice, he replied "Shut the fuck up you ugly slut" and I was gob smacked - I have never been talked down to in the club before in my life.... any way I said politely "can you please go sit over there, I do not want you sitting at my table" the guy said no, ignored me, mumbled more rude things under his breath.

    I call security, he came over and said to the guy that he needed to move, but also called the dance manager down, then the customer said to the dance manager "She called me a wog" (she being me of course - and I honestly did not) so the manager says get off the table and as punishment I would do a 2:00 am table - knowing the club shuts at 1:45 - 2:00 (every one is out, lights are on) so I said what ever, then she pulls me aside (well still in front of the customer and says don't be racist, which I protest I am definitely not - well being one of the most friendliest girls at the club in regards to bubbly personality etc) any way she walked me to the dancers only area and said your so rude, your so racists etc...

    At that point I cracked it, I said to her "Fuck You seriously I work here 5 nights a week normally (after 6 month holiday - been back for 1 week so feeling fresh) and I have never had a customer complain about me, I every night pay my house fee and I am by far racist so what is your problem?" She said you called that guy a wog" I said "I did not call him a wog, he is upset I asked him to leave so seriously if you are going to take his side, your not a good dance manager"

    She said "I have danced for 8 years"
    I said "Well you should know that it is not an easy job at the best of times when customers are verbally abusing you"
    She said "You called him a wog"
    I said "Look for fuck sake I did not call him a wog, if you are going to take his side, then you can stick your dancing job, I will not work for a club where the customers word is believed before mine - Fuck You"
    She said "The customer said you called him a wog"
    I said "Obviously the customer is more important then me, so shows you how good 'club name' treats their girls, even the dance manager sticks up for the customers, that is not part of being a dance manager"

    I walk up stairs and go home, she says nothing

    I know that the dance manager (big manager) will call tomorrow, what should I do? apologise for my behaviour (of sticking up for myself) or do I tell her that the dance manager did not believe my word over the customers and that I feel I was verbally abused at work by a customer and that I feel that the manager did nothing to assist in calmly sorting things out?

    All I asked the customer politely was for him to move after he called me an "ugly slut"???

    Sorry for the long post, but I am really confused and I am unsure of what I should do? I am seriously considering getting a job at the competition club!!

    PM me if any aussie girls would like the name of the club....

    Thanks
    Australian Strippers WWW.MILD2WILD.COM.AU

  2. #2
    God/dess fancygirl's Avatar
    Joined
    Feb 2005
    Location
    California
    Posts
    3,776
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: a**hole customers

    you're not in the wrong.
    I don't think you should have gotten upset though--
    whenever you're in the right, always let the other person get upset. You did the right thing when you were with the customer, but I think the dance manager was wrong.
    The only way I would say grin and bear it was if that customer was spending a lot and I could see how the manager didn't want to alienate him.

    Plus, you've got your girlfriend's word on how the guy turned nasty in two seconds, and that will help you.

    If you really won't work at a place that won't support it's dancers (who are the ones obviously not causing drama or lying repeatedly) then worse for them.

    When the other manager calls, I would just reiterate what happened, tell him to contact your friend to verify, outline what you see as the problem (1. being reprimanded in FRONT of the customer before even being asked what your side of the story was, 2. not being asked what your side of the story was, and 3. not taking you seriously when you say there's a problem with the customer, and whatever other reasons you've got.)

    Then suggest how you want to fix it: a) the dance manager needs to know not to let a situation go down like that ever again (I wonder if she belongs to an ethnicity, or has ever been targeted and so emotionally sided with the guy instead of you.) and b) dancers need to be believed, and if you can't trust them, then they obviously shouldn't be working there (idealistic, I know, but maybe your club is like that.)

    Good luck.

  3. #3
    Featured Member mild2wild's Avatar
    Joined
    Oct 2005
    Posts
    911
    Thanks
    1
    Thanked 3 Times in 3 Posts

    Default Re: a**hole customers

    Thanks - I think your right, I was reprimanded in FRONT of the customer before she even asked for my side of the story.

    This is not the first time the manager has been rude to me, in fact she is an ex-dancer at the club, so I am basing that was the problem. Infact just the other sunday (week before) I was drinking with customers topless (which is permitted) and she walked up in front of the customers and said put your bra back on - I said that we were allowed to do it, however she insisted I put it on until she confirmed with every dancer I was telling her the truth (mind you infront of the customer again - making him spend less - and feel more alienated - meaning less money for me :-() infact I was telling the truty and she came up and apologised - but it was too late for the customer said that the manager was a bitch and that he felt weird she was watching.

    Tonight the guy who caused a comotion spent nothing (he had not 1 drink in the 2 hours he was there) and that is the only way the club makes money (off drinks and door fee) he was not a regular either!!

    Thanks FANCYGIRL for your tips, I will talk to the other manageress today and reiterate exactly what happened and tell her how I felt that my side of the story was not heard, nor was I asked for it, and that I was immediately flamed for it :-(

    Thanks and if anyone else would like to post their opinion please do
    Australian Strippers WWW.MILD2WILD.COM.AU

  4. #4
    God/dess Bella21's Avatar
    Joined
    Sep 2003
    Location
    SoCal
    Posts
    7,772
    Thanks
    2
    Thanked 40 Times in 35 Posts

    Default Re: a**hole customers

    I think you're going to have to worry about saying "fuck you" to the manager... So I would appologize for that. (Not that you were in the wrong... What she did was just completely stupid. Like... WHAT?!) That manager was being retarded and obviously couldn't say "whoops, I was wrong".
    If you think school is hard, try being stupid.

  5. #5
    Banned cherry_sin's Avatar
    Joined
    May 2006
    Posts
    1,708
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: a**hole customers

    Am I the only one who doesn't know what a wog is?

  6. #6
    Senior Member
    Joined
    Feb 2003
    Posts
    110
    Thanks
    1
    Thanked 1 Time in 1 Post

    Default Re: a**hole customers

    I know in the past when I've lost my cool (albeit with friends and not at work), I normally apologize for losing my cool but don't let them off of the fact that they were in the wrong also. Something to the effect of I shouldn't have said the things I did, I was upset but .... just go on into what happened from there IMO.

  7. #7
    Featured Member mild2wild's Avatar
    Joined
    Oct 2005
    Posts
    911
    Thanks
    1
    Thanked 3 Times in 3 Posts

    Default Re: a**hole customers

    a wog is an aussie term (i think aussie term :-P) for a person of european decent eg. Italian, Greek etc.
    Australian Strippers WWW.MILD2WILD.COM.AU

  8. #8
    Veteran Member carmen124's Avatar
    Joined
    Mar 2006
    Location
    arizona
    Posts
    379
    Thanks
    0
    Thanked 11 Times in 3 Posts

    Default Re: a**hole customers

    hahaha! Cherry_Sin i had to google the word "wog" because i had no idea!!

  9. #9
    God/dess GoldCoastGirl's Avatar
    Joined
    Oct 2002
    Location
    ...hehehe... email me to ask me where i am ! (i dare you!)
    Posts
    11,486
    Thanks
    42
    Thanked 127 Times in 51 Posts

    Default Re: a**hole customers

    ....whenever you're in the right, always let the other person get upset....
    I can't agree more! I have been in a few similiar situations myself over the years that I realise in order for me to kinda "win" the fight I must stay calm under pressure. No matter how much I really really am in the right and frustrated I am that the other person is not listening to me or even entertaining the fact that I may be right...

    Always keep a monotone voice level when reply-ing back especially if the other person in the "argument" is being agressive verbally and/or non-verbally (stance, body language, what s/he is looking at you, etc).. Granted, I tend to go the other way and start crying when I'm really really frustrated and PO-ed instead of yelling and cursing.

    You have to make a decision as to whether or not you want to continue working at this particular club or give another club a go. Since it is Melbourne you still have plenty of options.

    As much as it will be a bitch to apologise to the original dance manageress that you had a problem with in the first place... you are going to have to just suck it up and apologise. This way you won't be discriminated against the next time you work and any other times you work when she is working as well. Believe me, she sounds like most of the managers and/or people in positions of "power/authority" that I have worked with in this industry... they tend to be petty and vindictive. Sad but true. They like to "use" their power to satisfy their own personal vendettas against people (I'm not just speaking from my own personal experiences here).

    Just because she used to be a dancer does not make her the best management material. Her actions has prooved this to be true.

    So if you can explain the situation with the main manager and get it all smoothed over... then go back to work at that club. Otherwise, you may want to consider another club if you feel you won't be able to continue to work at a club where a dancer is not believed by management.

    I can say this for sure: some of the best managers I have worked with in this industry know for a fact that the saying "the customer is always right" does NOT apply to strip clubs. All patrons are guilty until proven innocent, as such. Then again, it also depends on the dancer herself and her "history". Usually most good management will side with the dancer not the patron until proven otherwise.

    By the way does the club name start with G ? There is only one club in King St that does. It definately sounds like that club to me.
    Last edited by GoldCoastGirl; 07-16-2006 at 03:38 PM. Reason: Because I can... (hehehehe)


    enter: E3167322D9 for your 10% discount

  10. #10
    God/dess fancygirl's Avatar
    Joined
    Feb 2005
    Location
    California
    Posts
    3,776
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: a**hole customers

    the nice part about you having a problem with just one manager is that she can't work all nights. I would suggest working a couple more nights with that manager to see if she chills out, apologizes on her own and figures out that she doesn't need to be up your butt.
    If she maintains the same attitude, then you just need to work the nights she ISN'T working--don't give up on the club though.

  11. #11
    Featured Member mild2wild's Avatar
    Joined
    Oct 2005
    Posts
    911
    Thanks
    1
    Thanked 3 Times in 3 Posts

    Default Re: a**hole customers

    Vee - yes it is that club :-)
    Australian Strippers WWW.MILD2WILD.COM.AU

  12. #12
    God/dess Jenny's Avatar
    Joined
    Sep 2002
    Posts
    9,746
    Thanks
    0
    Thanked 50 Times in 31 Posts

    Default Re: a**hole customers

    Some things to keep in mind.
    1) Sometimes the reprimand is just to placate the customer and has no real meaning.
    2) By and large people who work in strip clubs are not the brightest bulbs in the house. Just a fact. You can't expect your managers to be intelligent, impartial or fair unless you want fairly constant disappointment. They are not used to running a business as running a kingdom; they are capricious, nonsensical and show favouritism all the time. By all means be mad about it, but don't expect it to change. Do not assume that because you make the club money or your tip out is thousands of dollars a week that a manager would rather keep you than one customer who buys one beer once a month, or another girl who pays out 1/4 what you do. None of it is the point. Nutshell - get used to it.
    I have taught that the sky in all its zones is mortal and its substance was formed by a process of birth

  13. #13
    Veteran Member candie00's Avatar
    Joined
    Oct 2005
    Location
    Montreal , Canada
    Posts
    508
    Thanks
    0
    Thanked 2 Times in 1 Post

    Default Re: a**hole customers

    Quote Originally Posted by cherry_sin
    Am I the only one who doesn't know what a wog is?
    Nope, You'r not the only one! =p ....

  14. #14
    Featured Member mild2wild's Avatar
    Joined
    Oct 2005
    Posts
    911
    Thanks
    1
    Thanked 3 Times in 3 Posts

    Default Re: a**hole customers

    I spoke to the head manager of dancers and she was shocked she is meeting with the manager that said it to me and the other managers of the club

    Well worth the arguement after all I was verbally abused by the customer and put in a vunerable situation making me feel dirty.

    Thanks everyone for your posts and support
    Australian Strippers WWW.MILD2WILD.COM.AU

  15. #15
    God/dess Paris's Avatar
    Joined
    Nov 2002
    Location
    Oregon
    Posts
    6,345
    Thanks
    168
    Thanked 801 Times in 419 Posts

    Default Re: a**hole customers

    Quote Originally Posted by cherry_sin
    Am I the only one who doesn't know what a wog is?
    I had to look it up, too. It doesn't sound like it is used much, and the term seems like a light insult, as there is a website dedicated to people who refer to themselves as "wogs".

    Probably the American equivelent would be like calling someone "Mexican" instead of hispanic or "Oriental" instead of Asian.


    Promote yourself and earn more money! This is a business that is owned by strippers for strippers. Let's make that money!


  16. #16
    Featured Member
    Joined
    Dec 2005
    Location
    VIP Room
    Posts
    1,403
    Thanks
    1
    Thanked 77 Times in 43 Posts
    My Mood
    Happy

    Default Re: a**hole customers

    I think what happened is a load of crap! Unless you're a dancer that is always having problems and causing drama with customers, they should believe you. And it's totally unprofessional for them to reprimand you in front of a customer. They should pull you off to the side when something like that happens. What I do when a customer starts misbehaving, I just walk away. If he says something out of line, I usually just turn around and leave but if he grabs me, a whole other story then, that's when they get thrown out.

    If it were me, I'd apologize for saying "fuck you" to your manager, tell them you were really hurt & upset that you were just called a slut by the customer, then to have the manager to take the customer's side and then you get in trouble and not to have had a word you said believed. Reiterate on all the good qualities you have and bring to the club, reiterate that you never have problems with customers, and that all you're asking is to have your word believed over a drunk, disrespectful customer. Also have your friend back you up in what he said. If they don't believe you or whatever, I'd find another club, there's no way I'd work at a club that didn't protect me. I mean what would've happened if the customer grabbed your kitty instead? Would they believe him instead of you? That's riduculous!!!

  17. #17
    Senior Member bite's Avatar
    Joined
    Nov 2005
    Posts
    86
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default Re: a**hole customers

    I thought a "wog" was a derogatory name for a black person. As in "golliwog"

  18. #18
    aussiepunkshocker
    Guest

    Default Re: a**hole customers

    ^^^ It is in the UK, not in Australia although Wog suposedly stands for ---- oriental gentleman - I totally forget the W word, oops...

    Mildtowild - You were definatly not in the wrong - totally fucked!!! Hope its resolved in your favour! (-:

  19. #19
    Moderator Optimist's Avatar
    Joined
    Feb 2004
    Location
    House of Aion
    Posts
    8,074
    Thanks
    7,881
    Thanked 5,705 Times in 2,127 Posts
    My Mood
    In Love

    Default Re: a**hole customers

    Quote Originally Posted by leogirl876
    If they don't believe you or whatever, I'd find another club, there's no way I'd work at a club that didn't protect me. I mean what would've happened if the customer grabbed your kitty instead? Would they believe him instead of you? That's riduculous!!!
    I second that. Maybe you can schedule on the days she doesn't work for a week or two...or permanently if you really don't trust her.

  20. #20
    Featured Member mild2wild's Avatar
    Joined
    Oct 2005
    Posts
    911
    Thanks
    1
    Thanked 3 Times in 3 Posts

    Default Re: a**hole customers

    Well good news - I spoke to the dance manager and I said basically what you guys have advised me to (Thanks Everyone)

    I reiterated to the head manager of dancing that in the nearly 2 years I have worked there a customer has never complained about me :-) which is true, and she even agreed.

    In fact the head manager said to the dance supervisor "FiFi is not racist, her boyfriend is Asian and she is half italian, so how is she racists??"

    The other manager shut up at that point and stopped her side of the arguement, and after a long time of thinking about it, I called the Head Manager again and said "even if I did or did not call the customer a 'wog' it is irrelevent to how she has reprimanded me, protocol has always to take the girl away from the customer and discuss things, has it not??"

    Dance manager agreed and I will be going back to work this week :-D

    Thanks every one for your support!!

    Thanks again :-D
    Australian Strippers WWW.MILD2WILD.COM.AU

Similar Threads

  1. Digging a hole
    By jasminebg in forum Stripping (was Stripping General)
    Replies: 3
    Last Post: 11-07-2010, 11:40 AM
  2. Replies: 10
    Last Post: 09-24-2010, 08:21 AM
  3. I'm an a-hole so here's a penny!
    By BalletBaby in forum Stripping (was Stripping General)
    Replies: 10
    Last Post: 01-09-2007, 12:04 PM
  4. A**hole Owner
    By DSUsb19 in forum Customer Conversation
    Replies: 13
    Last Post: 01-31-2005, 03:58 PM
  5. Song, I'm an A**hole
    By whirlerz in forum Music Mix
    Replies: 10
    Last Post: 09-21-2004, 10:04 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •