Well, since we are talking in vague terms, true, but it depends what your job is. If you're a doctor performing a delicate surgery that you've spent several years practicing and perfecting, telling the pundits to go away makes sense. If on the othe hand you're job is an actor, or entertainer, or let's say a comedian, and your audience is telling you, hey, you're material is just not funny to us it would probably be a good idea to listen. Picking up on the doctor analogy again, it's commonly said that not all doctors have an equal "bed-side manner" - while any number of doctors might be able to treat a patient, not all are in touch with what patients are going through. A stripper might be able to go through the moves, and yet still be completely out of touch with what's going on in the customer's heads. Just because she can do the moves, and make the money, it doesn't mean she has a good sense of the personal dynamics. Jenny's argument that they are the strippers, and therefore the experts is an all or nothing argument, but it's not correct. They are all strippers true, but not all of them are experts in how the business side of things work, or in understand customer mentality. While most understand the side of the business and aspects of customers that affect them, that doesn't necessarily make them experts on running a club, or experts on understanding how their customers think. Some strippers clearly do understand these things better then others. I'd say some are 'experts' more then others. But my guess is most of the real experts in understanding customers, are experts because they don't completely shut out customer input.
What strippers are experts in is understanding what it's like to be a stripper, definitely understanding the parts about the job that sucks. That no customer really fully gets of course.
Anyway, I lost track of the "expertise in my job analogy" and how it applies to ripping off a customer for $350, other then to say that as a group, it would seem many of the pinkies approved of that move. And it's not like customers don't get ripped of in a million different ways in other lines of work, but we still don't have to approve of it.



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), I dont disagree other than I did detect (maybe I was wrong) that you view the customer experience so varied and inconsistent that its impossible for us to feel any degree of uninimity whereas the stripper experience is uniform and that you can all march in sisterhood driven lock step, content in the knowledge that ya'll know exactly where we custys are coming from. Maybe Im reading more into what you said than what you said.

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