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Thread: Surprise Him .net??

  1. #1
    God/dess Andygirl's Avatar
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    Default Surprise Him .net??

    Has anyone ordered from this company? ^^^^^^^^^ They have the ad at the top of the page.

    I made an order over a week ago and haven't heard a peep from them. I am concerned about it because it should not take so long to get an order. I have already contacted their customer service, but I thought I'd see if any of you gals have experience with them.
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    God/dess cinammonkisses's Avatar
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    Default Re: Surprise Him .net??

    There was a negative thread about them a while back...I'll try to find it for you







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    Veteran Member candie00's Avatar
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    Default Re: Surprise Him .net??

    Yeah there is a post on this I tryed searching for it but could'nt find it sorry!

  4. #4
    exotisch23
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    Default Re: Surprise Him .net??

    I think it was me that made a post about them a while back, I had a not so good experience ordering with them but that might have been a one time thing. I placed the order and didn't hear anything, not even a reply to my emails so after like 4 weeks I asked my bank to reverse the charges.

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    Featured Member lolagetz's Avatar
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    Default Re: Surprise Him .net??

    A few months ago I ordered 4 outfits from them... The first two came about 2 weeks after I ordered them, and one was a dress I ordered in a small, but they sent me a large, and I'm much too lazy to pack that stuff back up and send it back. The other was a dress that was in the right size, but it just didn't fit me right, it was weird.

    About 2 weeks after that the other 2 outfits arrived, and they were fine. I seem to remember paying a lot for shipping, so I'm not about to order from them again.

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    Default Re: Surprise Him .net??

    I've heard stories about them. One of the reasons I ad-block my internet. What ad? I don't see it. haha.


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    Default Re: Surprise Him .net??

    It has been 16 days since I ordered from them and I can't even get any response at all. I really think SW needs to pull the ad if this company has such terrible practices.

    Does anyone know the route I need to take to make a complaint?
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    Default Re: Surprise Him .net??

    Report them to BBB:
    Here is a link and the BBB has given them an "F" rating....
    http://www.labbb.org/BBBWeb/Forms/Bu...anyID=13198789
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    Default Re: Surprise Him .net??

    Why order off Surprise Him.net when there are plenty of other more reliable websites out there that SW members can recommend ?? www.howcool.com is a start (I havn't used them however I know of others who have)


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    Default Re: Surprise Him .net??

    Quote Originally Posted by Andygirl
    It has been 16 days since I ordered from them and I can't even get any response at all. I really think SW needs to pull the ad if this company has such terrible practices.

    Does anyone know the route I need to take to make a complaint?
    If you put it on your credit card you can dispute the charges and not have to pay for it. Then contact Surprisehim.net and cancel the order and tell them you've contacted your credit card company and do not want to do business with them. That is a riduculous amount of time to wait. It's one thing if when you ordered they informed you the item was on back order and would take longer to get it but if not, it's unacceptable. Knowing all this, it's good to know because I won't buy from them now and honestly, I thought their prices were a bit high.

  11. #11
    God/dess Andygirl's Avatar
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    Default Re: Surprise Him .net??

    Unfortunately I paid with Paypal. I had this problem from another site and sent them an email every single day until they gave me a refund. I guess that's what I will do with this piece-of-shit company as well.

    Anytime something seems like too good of a deal, it probably is.
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    God/dess sassysummer's Avatar
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    Default Re: Surprise Him .net??

    you can still file a complaint/dispute with paypal. if you follow through with paypal and suprishim doesn't, paypal will refund your money





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    Default Re: Surprise Him .net??

    Hello,
    I had some problems with the same website as well.
    Once I made the order (about 300 $), for my mistake the address I gave was wrong, and they contacted me to send it again and so they did, but in that time I went out of the country ad unfortunatly I couldn t pick up the package in time.
    So i wrote them that if they needed I could have paid for the shipping again but please to send the package again, i wrote them in the last 4 months quite many times and I never got replies.... now I wrote them, that if i don t hear anything in a week about my order again I will get a lawyer... I know i am in europe and it will be difficult to sue them for this, but if they don t answer i will try anyway, i don t like who tries to rip off people like this... if you anyone of you think the same you can contact me in pvt too...
    let s hope the best

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    God/dess Bridgette's Avatar
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    Default Re: Surprise Him .net??

    ^^If they shipped you the merchandise, it's not THEIR fault you weren't there to pick it up. What happened to the package??

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    Default Re: Surprise Him .net??

    I know that, ofcourse.The package got sent back to them and from the first day I mailed them asking please to send it again and that I would have paid the shipping again if they needed, and i NEVER got reply, that is why it is their fault... ad i am angry...

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    God/dess Andygirl's Avatar
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    Default Re: Surprise Him .net??

    I did eventually get my stuff from them, but it took months.
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