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Thread: forplaycatalog.com?

  1. #1
    Darcy Foxx
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    Default forplaycatalog.com?

    has anyone shopped online at this site before?

    in early december i placed an order for 2 evening gowns from their website, and the money (approx AU$300 inc. shipping) immediately came out of my credit card. according to their website, international delivery should take no longer than 5-7 days.

    so it's now february, and i haven't heard a thing from them nor have i received my package. they said they'd email me a tracking number when my order was shipped, but i haven't received it, and i've checked the status of my order and even though the order comes up there's nothing to indicate that it's been shipped.

    i have sent 3 emails to them over the last 2 weeks and i have not received any reply at all.

    i don't know what to do... i've spent $300 and it's almost been 2 months since i placed the order, and nobody will answer my emails. i don't think i have international calling access from my cellphone.

    can anyone offer some help or advice?

  2. #2
    God/dess PaigeDWinter's Avatar
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    Default Re: forplaycatalog.com?

    Egads!! I've shopped via them before and didn't have a problem. That sucks hun



    Have you called them via their 800 # ?
    Number of times Rickrolled on stage: 6
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    Marasmus ... "Ladies don't fart. They butt-laugh."
    Marasmus says, "Oh no, that wasn't gas, it was merely a rectal chuckle."

    Marek says, "A friend of mine got punched in the face by a dominatrix stripper about two weeks ago and I thought of you."

  3. #3
    Darcy Foxx
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    Default Re: forplaycatalog.com?

    i'm not sure if i can... don't know if my cellphone will allow it, and even if it did it'd cost me a fortune to call.

    i just sent a rather angry email... but i bet i don't get a reply

  4. #4
    God/dess PaigeDWinter's Avatar
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    Default Re: forplaycatalog.com?

    Quote Originally Posted by Darcy Foxx View Post
    i'm not sure if i can... don't know if my cellphone will allow it, and even if it did it'd cost me a fortune to call.

    i just sent a rather angry email... but i bet i don't get a reply

    I dunno about yer cell. Mine is free for toll free numbers. Plus they're 24/7 on the 800 number... you'd be able to talk to someone live.




    It's 1-800-767-5657
    Number of times Rickrolled on stage: 6
    *******************************

    Marasmus ... "Ladies don't fart. They butt-laugh."
    Marasmus says, "Oh no, that wasn't gas, it was merely a rectal chuckle."

    Marek says, "A friend of mine got punched in the face by a dominatrix stripper about two weeks ago and I thought of you."

  5. #5
    Darcy Foxx
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    Default Re: forplaycatalog.com?

    i'd need to put the US calling code in there somewhere though... i'll still pay international calling fees.

  6. #6
    God/dess PaigeDWinter's Avatar
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    Default Re: forplaycatalog.com?

    Quote Originally Posted by Darcy Foxx View Post
    i'd need to put the US calling code in there somewhere though... i'll still pay international calling fees.
    Shit really? Hmmm. I wonder if they'd let me call them....


    If you want to PM me the info on your shipment, I can pretend to be you and call?
    Number of times Rickrolled on stage: 6
    *******************************

    Marasmus ... "Ladies don't fart. They butt-laugh."
    Marasmus says, "Oh no, that wasn't gas, it was merely a rectal chuckle."

    Marek says, "A friend of mine got punched in the face by a dominatrix stripper about two weeks ago and I thought of you."

  7. #7
    Darcy Foxx
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    Default Re: forplaycatalog.com?

    that would be awesome if you could!!! i'll PM you

    thaaaaaaaanks *megahugs paige*

  8. #8
    God/dess PaigeDWinter's Avatar
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    Default Re: forplaycatalog.com?

    Quote Originally Posted by Darcy Foxx View Post
    that would be awesome if you could!!! i'll PM you

    thaaaaaaaanks *megahugs paige*

    *snugs* Never a problem! I had a problem like this with a company called Eros...


    Number of times Rickrolled on stage: 6
    *******************************

    Marasmus ... "Ladies don't fart. They butt-laugh."
    Marasmus says, "Oh no, that wasn't gas, it was merely a rectal chuckle."

    Marek says, "A friend of mine got punched in the face by a dominatrix stripper about two weeks ago and I thought of you."

  9. #9
    Darcy Foxx
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    Default Re: forplaycatalog.com?

    ooh... i nearly ordered from them once. glad i didn't.

    it's so hard being an international customer sometimes, there's so few sites that are actually reliable with delivery

  10. #10
    God/dess PaigeDWinter's Avatar
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    Default Re: forplaycatalog.com?

    Ok so it turns out that the 24/7 number is for ordering. They had another 800 number for customer service that isn't 24/7. They had a voice mail thingy so I left a message. I even tried to fake an Aussie accent! Hehehehee.... I told them to email "me" and left your email address. If you don't get an email by next week, lemme know, I'll call back during the daytime.
    Number of times Rickrolled on stage: 6
    *******************************

    Marasmus ... "Ladies don't fart. They butt-laugh."
    Marasmus says, "Oh no, that wasn't gas, it was merely a rectal chuckle."

    Marek says, "A friend of mine got punched in the face by a dominatrix stripper about two weeks ago and I thought of you."

  11. #11
    Darcy Foxx
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    Default Re: forplaycatalog.com?

    hahaha awesome.

    i owe you one!

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    God/dess Lysondra's Avatar
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    Default Re: forplaycatalog.com?

    0011+number for international to America.

    Oh yeah.


    Edit:
    As in: My mother's number is (not really) 714 375 3086... if I were to dial from inside the states, it would be 17143753086

    So it would be 001117143753086


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  13. #13
    Senior Member Sinia's Avatar
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    Default Re: forplaycatalog.com?

    Quote Originally Posted by lilithmorrigan View Post
    0011+number for international to America.

    Oh yeah.
    0011 1 then the number as listed (America country code is 1)

  14. #14
    God/dess Lysondra's Avatar
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    Default Re: forplaycatalog.com?

    I just edited that. Pft.

    Besides, the number was listed already with the 1, which you'd already put in after the international number anyway on an 800 number.


    Look like a woman
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    Act like a lady
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    - My Great Grandmother Bessie's Recipe for Success

  15. #15
    Senior Member Sinia's Avatar
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    Default Re: forplaycatalog.com?

    Quote Originally Posted by lilithmorrigan View Post
    I just edited that. Pft.

    Besides, the number was listed already with the 1, which you'd already put in after the international number anyway on an 800 number.
    Whoops. Sorry.

    I can't brain today. I have the dumb.

  16. #16
    Veteran Member Isolabella's Avatar
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    Default Re: forplaycatalog.com?

    Oops! I just posted in the Flirt thread that I've had such great experiences with Forplay. Sorry you haven't.
    They did screw up my initial order (wrong color), but I emailed them saying it was my first experience ordering from them etc.. They shipped the right color out pronto and even paid the shipping for me to send the right one back.
    Hope it works out.
    [SIGPIC][/SIGPIC] Time is a precious currency. Don't waste your own, or steal it from others. No matter how much you think they have, or how little value you give them. - Me http://www.youtube.com/profile?user=isolabella

  17. #17
    Lola Rose
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    Default Re: forplaycatalog.com?

    ya, i've had good experiences with them too, but again, it's not international.

    i hope it all works out!

  18. #18
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    Default Re: forplaycatalog.com?

    Darcy- I get shitty customer service all the time...I have waited 5+ months for shoes, clothing, some of which has never come. Snaz has ignored me, flirtcatalog has ignored me...meh. My best luck has been with sexylooks.com, but since ordering from them their selection has gone way down. Also, Bridgette is good, and howcool.com will get it to you EVENTUALLY.

    (I'm only in Canada! Like an hour away from the border...as soon as customs is involved, things go to hell with stripper stuff, apparently).

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    Default Re: forplaycatalog.com?

    I ordered 4 gowns from them back in oct. One was going to take 2 months to finish and two came flawed. I kept one told them to take the one that was going to take 2 months off my card. I sent the flawed ones back within the 15 days as stated on thier invoice. They never credited me for any of them. I called 3 times talked to angela the manager of customer service. The last call back in oct I was told my card would be credited that friday. it never was. I disputed the charge a few days after that and if you can believe this I recieved the gown they said would take two months to make 5 months ago today. They are idiots over there. If you dont hear from them dispute the charge. Its been a nightmare dealing with them.

  20. #20
    Darcy Foxx
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    Default Re: forplaycatalog.com?

    god, that's horrible michele. are you in the US or are you an international customer? i wonder if it's just their international service that's really shitty?

    even after paige's phone call, i still haven't heard anything from them. i've sent them countless emails now from 2 different email address, and from their customer service form on their website. i just wanna cry. i don't know what to do.

  21. #21
    God/dess GoldCoastGirl's Avatar
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    Default Re: forplaycatalog.com?

    ^^ Dispute the charges!!! Chalk it up to a bad experience and move on. Even with my visa DEBIT card I can dispute charges as I have in the past successfully.

    Go order from someone else that you know will give you what you require or just get what you ordered originally (if it's costumes) made by someone so they are then made in a quality fashion not quantity.


    enter: E3167322D9 for your 10% discount

  22. #22
    God/dess blondhottie's Avatar
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    Default Re: forplaycatalog.com?

    Darcy, I'm sorry you're having so much trouble. I've ordered from them several times and I've never had a problem. However, the last time I ordered from them was two years ago. Maybe their recent staff sucks or something. Sorry, I don't have too much helpful to add, just wanted to say I hope you get a refund or your clothes soon. GCG's idea of disputing the charges is a good one.






  23. #23
    God/dess PaigeDWinter's Avatar
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    Default Re: forplaycatalog.com?

    Quote Originally Posted by Darcy Foxx View Post
    god, that's horrible michele. are you in the US or are you an international customer? i wonder if it's just their international service that's really shitty?

    even after paige's phone call, i still haven't heard anything from them. i've sent them countless emails now from 2 different email address, and from their customer service form on their website. i just wanna cry. i don't know what to do.

    Still nothing??? Ack!!! I'm sorry it's not working, hun. I dunno what else to do.
    Number of times Rickrolled on stage: 6
    *******************************

    Marasmus ... "Ladies don't fart. They butt-laugh."
    Marasmus says, "Oh no, that wasn't gas, it was merely a rectal chuckle."

    Marek says, "A friend of mine got punched in the face by a dominatrix stripper about two weeks ago and I thought of you."

  24. #24
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    Default Re: forplaycatalog.com?

    Iam in the u.s. darcy. Yeah I would dispute the charges. Its ridiculous how they charge before they send anything. They did that to me too. Good luck.

  25. #25
    Darcy Foxx
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    Default Re: forplaycatalog.com?

    omg, and they still have the nerve to send me an email about their valentines day specials!

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