I've been with this bank for a little over 3 years now. On more than one occasion they have hit me with overdraft fees. There have been times when I am "over" my account my LITERALLY 2 cents and they charge me a $33 overdraft fee. Last December I got overdraft protection. Basically if I overdraft in checking they take the money out of savings to cover the balance, thus no $33 charge. They forgot to set up the account properly and hit me with $99 in overdraft (it's $33 per transaction that is overdrafted) They ended up fixing this since it was their error. Well lo and behold I get online this morning and see that yet again I'm hit with a $99 charge. After paying my rent i'm in the negative $38. Ok, so the $40 or so bux I have in savings should cover this right...F%&#ING wrong..the supervisor w/ 5/3 tells me that I had 2 pending online bill payments doing out of my account at the time, so it counts that too. So eventhough I was -$38 on Thursday, I dropped $600 into my acct at 9am on Friday!!!
I'm almost to the point of tears. It's like fuck, how can you do a customer like that. It would be one thing if I were walking around writing checks and stuff. But I'm paying my bills online for goodness sake!
Has this happened w/ anyone else? Maybe I'll try US Bank or National City next. Or hell maybe even a credit union!



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(ie: $1000.00 in the account and $990 rent check and different checks in the amount of $40, $12, $63 and $187 would bounce even though they technically cleared the bank first).


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