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Thread: Don't bank with USBANK!!

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    God/dess Bridgette's Avatar
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    Default Don't bank with USBANK!!

    Yeah, I've recommended them before on here, and I'm officially retracting that. I just got hit with not one but TWO $35 overdraft charges because according to them, my AVAILABLE balance went negative by a very small amount (not the LEDGER balance btw, they were charging me on the AVAILABLE balance). That's beyond shady. Apparently this is some new thing and I just talked to my branch manager and he removed the charges but that's still ridiculous!! (The mgr even agreed but he said it's the bank's policy and that's that.)

    To make matters worse, I had turned in a US Post Office money order as deposit the day BEFORE all this, but they held all but $100 of it until the next business day and I had charges coming through that were LESS than the $100 they initially credited. Also, I watch my account online DAILY - it did not EVER show negative on the ledger or available balance at any time in the last few days on my online account pages. So it was really just alot of bullshit for the bank to hit me with bogus and excessive charges.


    FUCK USBANK!!! I'm getting a new bank.

    Quote Originally Posted by pheno View Post
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    Default Re: Don't bank with USBANK!!

    Seems bank problems are going around. I'm getting a new bank next week, too.

    Stupid banks!

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    God/dess Bridgette's Avatar
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    Default Re: Don't bank with USBANK!!

    Well, it would be one thing if they were charging me on a negative LEDGER balance (the account's OFFICIAL balance) but that was not the case. The branch manager specifically said it was a negative AVAILABLE balance - which means they were charging me for PENDING charges, which is bullshit.

    Quote Originally Posted by pheno View Post
    When you lead a nontraditional life don't try to measure it with traditional milestones.

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    Default Re: Don't bank with USBANK!!

    Our bank has done that, too. I'm done fighting with them over that and we're moving anyway (it's a local bank), so I'm closing my account early and moving on.

    I hear you, though. I don't get why they do that.

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    Default Re: Don't bank with USBANK!!

    Bridgette, just so you know...most banks do not post charges until they have cleared the bank's main system. It usually takes 2-3 days for it to clear the main system...so your "available" balance online will not be the Actual available balance at the bank. So, while online you show a positive dollar amount, you could still be negative according to the banks system.

    Yes, I agree it's shady. I don't think you'll find a bank that doesn't do this now, though. My bank does it, but I just make sure that it doesn't EVER hit a negative. Although, I have to say...we do not keep money in our account that we use our debit cards on (we transfer money from another account so if anyone swipes our card #, they won't get a whole lot of cash...lesson learned from last time). My account has gone negative a bunch of times because Joe may use the card and not tell me (I check the accounts daily as well). I always just transfer money to cover the amounts and I have never been charged an NSF charge. As long as the overdraft is on "pending" charges and not the actual overdraft, I do not believe they charge fees.

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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by VenusGoddess View Post
    I always just transfer money to cover the amounts and I have never been charged an NSF charge. As long as the overdraft is on "pending" charges and not the actual overdraft, I do not believe they charge fees.
    That's what we usually do, but I couldn't access the accounts online (some kind of "issue"...ha) and they don't want to accept responsibility. We got a surprise draft on the account (not that it wasn't authorized...just not expected)...couple that with a couple packs of cigs and some Taco Bell...and BOOM...$120 in overdraft fees.

    I guess I'll have to pay even closer attention from now on. Lesson learned, but I'm still getting another bank!

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    Newbie Golferbob's Avatar
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    Thumbs down Re: Don't bank with USBANK!!

    Ive had the same thing happen when their fees hit and I was short seven bucks. It cost me about ahundred bucks total. They just don't play fair.

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    God/dess Bridgette's Avatar
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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by VenusGoddess View Post
    My account has gone negative a bunch of times because Joe may use the card and not tell me (I check the accounts daily as well). I always just transfer money to cover the amounts and I have never been charged an NSF charge. As long as the overdraft is on "pending" charges and not the actual overdraft, I do not believe they charge fees.
    That's what I've been doing. But I didn't bother transferring any funds over this time because I'd already sent in a deposit and knew it was already there. Also, previously I wasn't getting overdraft fees on PENDING charges, so long as I transferred or deposited enough to cover before the drafts actually cleared. But now they're suddenly charging overdraft fees on PENDING charges I guess. That is total bullshit and I am not going to put up with it. Fucking banks are making a killing on bullshit fees.

    We need to get back some federal regulation on that shit because the current system is ridiculous.

    Quote Originally Posted by pheno View Post
    When you lead a nontraditional life don't try to measure it with traditional milestones.

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    Default Re: Don't bank with USBANK!!

    To make matters worse, I had turned in a US Post Office money order as deposit the day BEFORE all this, but they held all but $100 of it until the next business day and I had charges coming through that were LESS than the $100 they initially credited.
    What the fuck is that about? Holding on a money order? This is unacceptable.
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    Featured Member Hello_Kitty27's Avatar
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    Default Re: Don't bank with USBANK!!

    You're gonna find this crap pretty much everywhere you go, unless you choose a credit union. Another shady thing nearly all banks are doing now is posting all debits/checks/purchases from a given day in descending order.

    So let's say you have $100 in the bank, you make purchases of $3, $7, $15, $25, $55. So you have now overdrawn $5. In the past that would result in one overdraft fee. NOW, however, since they go from highest to lowest, they'll hit you with TWO overdraft fees, one for the $7 purchase, another for the $3 purchase.






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    God/dess Bridgette's Avatar
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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by Casual Observer View Post
    What the fuck is that about? Holding on a money order? This is unacceptable.
    Oh, you KNOW I asked about that too. Answer: "it's a common misconception that money orders are as good as cash - they are still paper and can be cancelled". WTFever. Since when can a fucking POST OFFICE money order be cancelled like that??? Reeks of just another shady bullshit way to screw people over to me.

    Fucking banks have been allowed to get waaaaaayyy out of hand with this crap.

    I would be in a credit union TOMORROW if that were feasible for me

    Quote Originally Posted by pheno View Post
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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by Hello_Kitty27 View Post
    You're gonna find this crap pretty much everywhere you go, unless you choose a credit union. Another shady thing nearly all banks are doing now is posting all debits/checks/purchases from a given day in descending order.
    Meanwhile, I gave my mother-in-law a check which she took to her credit union and they deposited it in someone else's account. Now they've got me jumping through hoops to see where they deposited it. And they won't give the $70 to mom. Even with her deposit slip as proof of the deposit.



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    Featured Member Vamp's Avatar
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    Default Re: Don't bank with USBANK!!

    A bank can put anything on hold they wish.

    Post office money orders have had a recent high rise in fraud. Because in the past they didnt have holds more people started making fake ones.

    If you make a deposit to an ATM machine it will also go on an automatic hold.

    Credit unions have the same policies. I have worked at both.
    Nature knows no indecencies; man invents them. ~ Mark Twain


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    Default Re: Don't bank with USBANK!!

    ^^None of that justifies them charging overdraft fees on PENDING transactions. That is utter bullshit.

    Quote Originally Posted by pheno View Post
    When you lead a nontraditional life don't try to measure it with traditional milestones.

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    Default Re: Don't bank with USBANK!!

    Agreed that banks treating pending charges the same as booked charges is bullshit ... unless of course the banks want to credit pending deposits the same as booked deposits !!!

    Even more frustrating is that the financial info available to the account holder via electronic banking interfaces ISN'T actually the 'official' live data used by the bank. IMHO this constitutes false advertising if nothing else.

    But as usual the bottom line is that banks are going to cover their own asses and give themselves every 'benefit of the doubt'.

    Vamp is also correct that most credit unions are rapidly migrating towards the same CYA business climate. I suspect this is the result of an 'erosion' of the financial stability of their former customer bases. In other words, 5-10 years ago a credit union linked to a unionized industry (for example) experienced very few delinquencies, even fewer bankruptcies, and still fewer frauds. However today, due to cutbacks and outsourcing, not only have their delinquencies and bankruptcies increased, but in many cases the credit unions have been forced to expand their membership charters in order to maintain a large enough customer base to remain viable. As a result, the frequency of overdrafts and outright fraud have increased significantly, since the expanded membership base typically does not have anywhere near the cash flows of the former customer base which was limited to union employees.

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    God/dess Bridgette's Avatar
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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by Melonie View Post
    Agreed that banks treating pending charges the same as booked charges is bullshit ... unless of course the banks want to credit pending deposits the same as booked deposits !!!

    Even more frustrating is that the financial info available to the account holder via electronic banking interfaces ISN'T actually the 'official' live data used by the bank. IMHO this constitutes false advertising if nothing else.
    Exactly. Only seems fair if they're gonna treat pending charges as "cleared" then they should treat pending deposits the same! Fuckers.

    Also I have asked them about this before - why the hell does what I see in my online interface seem to differ so greatly from what they are working on??? Like, are they TRYING to make me fuck up so they can charge me more?? The answer of course is that it's just a timing and software thing that can't be helped, but I don't buy it. I usually keep a small amount extra in my account to cover miscellaneous stuff that comes through but I have so many small automatic billpays that sometimes I'm caught off-guard. I guess this is what they are counting on


    I guess the only way to combat this crap is to keep a little more in the account, but dammit, I don't like keeping money in there due to debit card theft risk. Of course, with a $750 overdraft limit, an asshole could actually overdraw me and cost me fees for that too - I have asked about removing that overdraft thing and they give me the runaround. Imagine that!!

    Quote Originally Posted by pheno View Post
    When you lead a nontraditional life don't try to measure it with traditional milestones.

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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by Bridgette View Post
    Yeah, I've recommended them before on here, and I'm officially retracting that. I just got hit with not one but TWO $35 overdraft charges because according to them, my AVAILABLE balance went negative by a very small amount (not the LEDGER balance btw, they were charging me on the AVAILABLE balance). That's beyond shady. Apparently this is some new thing and I just talked to my branch manager and he removed the charges but that's still ridiculous!! (The mgr even agreed but he said it's the bank's policy and that's that.)
    Yea, tha'ts what I was basically saying about my rant on 5/3 a few weeks ago. Shit, now I see why folks keep their money under a mattress







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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by cinammonkisses View Post
    Yea, tha'ts what I was basically saying about my rant on 5/3 a few weeks ago. Shit, now I see why folks keep their money under a mattress
    haha.. that may be true....

  19. #19
    BrunetteGoddess
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    Default Re: Don't bank with USBANK!!

    Quote Originally Posted by Bridgette View Post
    Oh, you KNOW I asked about that too. Answer: "it's a common misconception that money orders are as good as cash - they are still paper and can be cancelled". WTFever. Since when can a fucking POST OFFICE money order be cancelled like that??? Reeks of just another shady bullshit way to screw people over to me.

    Fucking banks have been allowed to get waaaaaayyy out of hand with this crap.

    I would be in a credit union TOMORROW if that were feasible for me
    I just started cashing PO Money Orders at my actual Post Office (Its close) so I have the cash in hand and then deposit it. Seems less complicated.

  20. #20
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    Default Re: Don't bank with USBANK!!

    I totally feel your pain. I had a check bounce when I was trying to make an internet payment for one of my credit cards. I got charged a returned check fee with the bank (Wells Fargo), a returned check fee with the credit card company, and an over-the-limit fee on my credit card acccount! THEN...those fuckers redeposited the check and tried to take it out again! Same fees, etc.

    Today I finally just paid off my credit card IN FULL and canceled that particular credit card. Cut it up which felt really good. But it still really irks me that I had to spend over 100 dollars of my own money on this bullshit!

    My m.o. right now is just to always keep lots of money in my checking so it never goes over. I have overdraft protection with savings but this too costs $10! I didn't know that, and let some things go through and then I was hit with $30 in fees! FUCK!

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