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Thread: My Surgeon Didn't Answer My Email for 6 Days

  1. #1
    242_fair
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    Angry My Surgeon Didn't Answer My Email for 6 Days

    My doctor didn't answer my email for 6 days and I am getting really pissed and nervous!

    I am having a surgery on my arm in 3 weeks.

    I have been in contact with the Dr since Jan by email and he never took more than 48 hours.

    Last week I tried to ask him about changing the hospital. He never repied and I emailed him again to confirm the origonal plans and he never replied.

    He is in Italy and when I call they don't speak English and they hang up on me!!



    Am I freaking out for no reason or is that just unprofessional?

  2. #2
    BrunetteGoddess
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    Very unprofessional.

  3. #3
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    Fuck thank you for agreeing ^^^

    I am having so much anxiety, I spent so much on my tickets and gave up my apartment and this motherfucker isn't answering me 3 weeks before!

    I am paying 25K, don't I get some professionalism? It only takes 3 minutes to answer email.

  4. #4
    Yekhefah
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    Why are you going to Italy for arm surgery? And while it is definitely unprofessional for them to ignore your emails, I'm not sure why you're indignant that they don't speak English. It's Italy, after all. They speak Italian.

    Is $25,000 a reasonable amount for the surgery you are having? Sounds steep to me. Maybe you should find another doctor.

  5. #5
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    Blah sorry, I don't mean they should speak english, I just wish I could communicate with them!

    The same surgery in America is more expensive, 45k.

    I'm doing it because I have one arm 7 cm shorter than the other one.

    Canadian medicate considers this cosmetic so it's not covered :-(

  6. #6
    Yekhefah
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    I see. Well, in that case maybe you should send another email and let them know you will be taking your $25,000 to a doctor who responds to his patients. See if that gets their attention, and if it doesn't, then do it.

  7. #7
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    It makes me really worry about what happens if I get an infection or problem after the operation??

    7 days is a long time to be waiting if I get sick and need an answer.

  8. #8
    God/dess Chrissy68's Avatar
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    ehh... while i agree it is unprofessional, realize you are not the only patient, and doctors *are* busy. i would start using the phone to contact, email is probably the very last resort for contacting patients in the doc's mind, imho. if you are sick and infected, i think calling is the best resort and will get the best result. i dont think i'd ever email any of my docs... i always call.

    Love it!

  9. #9
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    It's times like these I get so manic.

    I feel like I can't do anything in my life until he answers my email and confirms everything is ok.

    I keep checking email 100 times a day, it's the first thing I do in the morning.

    I actually need to force myself to remember, even if this email doesn't come, I still need to eat and bathe and go to school.

  10. #10
    Featured Member short skirts's Avatar
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    Maybe learn a few key phrases in Italian; afterall, you will be going to Italy for the surgery and it would probably be a smart idea nonetheless helpful to you to speak their language.

  11. #11
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    I will only stay there for 7 days, so I don't know how much I would learn for that brief a trip.

    It is just maddening to know it might be impossible to contact him if something goes wrong.

    I'm going to insist on his mobile number when I see him again before the surgery, so I can contact him easily in an emegrency.

    He is the cheif of surgery in Milan's busiest hospital so I would expect it to take a couple days, but this is nuts.

  12. #12
    God/dess Jenny's Avatar
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    He could also be on vacation. I mean your surgery is not for 3 weeks; he might have actually scheduled this time for not needing to be on call. Try using Babelfish to email his office staff instead of calling them.
    I have taught that the sky in all its zones is mortal and its substance was formed by a process of birth

  13. #13
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    Thats true Jenny.

    I just can't stop freaking out about this.

    I only have his email, not his secretary.

    Another surgeon we both know said if I don't get a reply in 2 days he will give me the Itailan doctor's cell #, so thats a good step.

  14. #14
    God/dess Chrissy68's Avatar
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    chief of surgery in Milan's busiest hospital.. girl im surprised it took him JUST six days to answer. calm. those stats now put his response time to longer. i would estimate a week before he gets back to you. maybe ask for the email of a nurse who checks it frequently? maybe his assistant didnt tell him the email was there? i mean really, email is NOT the best way to contact someone. i think asking for his mobile number is good but also realize you might call while he is in surgery, which can last hours. and really, after performing surgery, i'd wanna get a beer and take a shower. maybe even get some rest. not check my email. just my thoughts.

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  15. #15
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    My thought process is like this.

    ~we were confiremd for May 3
    ~I sent an email asking about change in venue (for a cheaper facility)
    ~He didn't reply to that email for 6 days
    ~Then I think he decided I'm a flake and cancelled my surgery altogether

    Maybe not logical, I am under a lot of pressure right now, been doing really stupid things for few weeks.

    But there was so much coordination to make this plan work... putting my car in storage, plane tickets, new econo apartment for after the surgery (6 months recovery, no working).

    Then at the last moment my partner lets me down and isn't supporting me anymore emotionally, financially, etc.

    Now Im ranting...

    I just want people to be ACCOUNTABLE! And not IGNORE me! ahhhhhhhhhh

  16. #16
    God/dess Chrissy68's Avatar
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    dont jump to conclusions. if he didnt tell you he canceled your surgery then it's NOT canceled. relaaaaax. take a bath. your surgery will be fine and so will you. as i said before, email is NOT a bonafide sure way to contact anyone. if this is that important to you... CALL. and relaly... deep breathing.. relax darlin.

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  17. #17
    242_fair
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    Default Re: My Surgeon Didn't Answer My Email for 6 Days

    OK everyone is telling me to chill.

    Must... relax... now.

    I will get his number and call him on Friday if nothing comes tomorrow.

    Maybe I will start a thread about the actual surgery to get some of this off my chest.

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