
Originally Posted by
Emily
Whether you work in a small town or a big city, dealing with customers is universal.
It's a very slippery slope to go OTC with a customer. You have a good thing going ITC and you are giving in to what he wants. So then he realizes that he can get it and might push it. It's hard to go back when you open that door.
It is possible to do OTC and not lose a customer, but you have to be very good at making it clear that you still have a business relationship.
The best way to deal with this, imo, is to ask for money for the dinner date. Explain that you are taking time off work for it and you have to take care of your priorities first.
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