I'm on the Do Not Call list. I don't get telemarketing calls except on very rare occasion. But evidently you can still be solicited by people you've done business with, so I just got a rude snippy little telemarketer calling my house from Apple.
Using my first name as though we were best friends (a trend in American "customer service" that I really can't stand), she said her records indicated I purchased a MacBook in February. Yeah, I did. Am I satisfied with it, how's it working out? It's great, thanks. In my opinion the conversation is finished at that point, but then she starts trying to sell me Apple Care. I told her no thanks, I don't really need it, and she got this rude tone and snapped, "Is there a reason you don't want to protect your computer?"
I probably should've told her to go fuck herself, but I politely told her I wasn't interested in a sales call and hung up. But WTF, does that actually work? Do they really have people calling to bitch at their customers for not spending more money, and do they actually make more money that way? Sheesh!


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That probably does explain why they're so aggressive about selling Apple Care. Microsoft is selling tons of disposable machines, and Apple is selling good, reliable machines that last for years, so maybe they're losing business like the Maytag repairman.


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